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Umbrella Pets

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Umbrella Pets

Dog daycare

Dog walking

Pet boarding

3 More Services

Pet sitting

In-home pet sitting

Private dog training

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7 years ago

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Nana's Pet Sitting

Nana's Pet Sitting

(14 reviews)

Sherwood Forest

We LOVE Nana's and have been using them since 2008. Service is consistent and top notch EVERY…read moretime. We come home to very happy dogs who have been cared for and loved while we are out of town. Nana's always leaves hand written notes about the dogs' activities while we are away and she always follows up with us if we forget to let her know we are home (sorry Nana's!). I can leave with the peace of mind that our pets are well cared for while we are away. Thank you Nana's for your oustanding service!

This is an update for Nana's Pet Sitting…read more This past year I have added a 5th dog to my group. At one point it was a foster dog that hated other dogs. Nana's Pet Sitting did a wonderful job at caring for my four and being quite creative at caring for my foster who was fearful around strangers. All was handled beautifully by Heidi and Linda. In the fall and at Christmas (2019) I was away and had adopted a 5th dog. This 5th dog is a puppy. Heidi came in 4 times a day as I always schedule and cared well for all of my dogs. There were medications to be given plus my dogs must be rotated due to one disliking one of my others. With the 5th it has caused Heidi to need more time which Linda gave her and which I agreed to cover financially! That old saying .. you get what you pay for!! If you want you pets to receive the best care .. call Linda Edwards with Nana's Pet Sitting. What I love about Linda .. she is direct .. no sugar coating. She has your pet's best interest and am so glad she is this way!!

Charlotte Pups and Pals

Charlotte Pups and Pals

(4 reviews)

Elizabeth

Have been a client for nearly 5 years and until recently have always had a 5 star+ experience. The…read moreowners who started this business were fantastic, friendly, client and pet focused. Last year they sold the business to the current owner who has run things down hill. She is a curt and abrasive communicator. It is clear she feels she has plenty of clients and doesn't need you or your pet. The final straw for us was her cancelling a reservation for Memorial Day one week out, a reservation made almost 2 months in advance, leaving us to scramble to find new care. Not reliable and not professional so I highly recommend that you spend your money elsewhere for better care. Honestly I really am very sad to see what has happened to the good name the original owners created and even more disappointed to have to write this review but do feel that others need to know. Updating because the response is sadly a blatant lie as the last text message string received from the owner said "If something comes up we will have to go ahead with visits without meeting the pups," so there was no warning that rescheduling a visit days in advance is a "cancellation" nor a phone call or text message before sending a very confusing system generated cancellation of our visits one week out from the busy holiday weekend. Yet another reason to stay away. If you can't be honest or even pick up the phone to tell a client you are canceling on them and why, your service is severely lacking.

Holy pupperoni I can't believe Charlotte Pups isn't already on yelp, what a huge disservice to all…read moreof us animal owners in Charlotte! I was lucky enough to find Charlotte Pups because my neighbor uses them. We recently adopted our dog and have a great schedule worked out, but my fiance had to travel out of town for a week and he is usually the lunch walker. I called Stephanie at Charlotte pups and IMMEDIATELY knew that this was the right team to have on my dogs side. She refers to your animal as a baby and when I called she apologized for being flustered but when she was walking a client's dog she noticed that the dog had bloody diarrhea. She immediately called the owner and when the owner was not able to leave work immediately they volunteered to take the dog to the vet. Both Stephanie and Leah were there just to make sure the little pup was alright. Talk about service, my gosh. An added bonus is that their website is super easy to use and schedule on. You can pick how long you want them to visit for, if you want them to walk/feed/play, what hours to visit, etc. They also do overnight stays and offer to water plants, raise blinds, turn on alarms, rotate the lights, etc. But the best part is they check in with you after every visit. You get a little text letting you know how it went, if your animal used the bathroom, and sometimes even a picture! I wish my fiance provided that quality of service, haha! Overall I am so glad to have found the Charlotte Pups team. They are a true pleasure to work with and love animals - what more could you ask for?

Umbrella Pets - pet_training - Updated May 2026

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