The food was good, and the decor was pretty... things arrived quickly, but refills, asking the the check, asking the server questions were all a bit disappointing. I'm not a ramen expert, so when I wanted to ask about whether something was seasoned with kombu or bonita flakes, the server looked annoyed. (I have an allergy to some fish products, so I needed to know before I ordered.) Not sure I'll go back. My dinner companion ended up ordering the same thing and said it was "fine". read more

Umami Ramen had delicious food. However, service was lacking. Our server check on us once, our water was never refilled and we had to walk up to him to ask for to go containers and the check. He was to busy con his phone with his coworker. Bathrooms were also unkempt. read more

Umami Ramen House - Ramen Near Me - El Paso, Texas

See all

If you are looking for a delicious bowl of authentic ramen this restaurant stands out. The Tonkotsu Ramen is made of braised Pork Broth, Black garlic and a soft boiled egg. They also offer a great Spicy Miso Ramen. Chef Liu went to Japan to learn his craft. Beyond ramen Unami offers a great selection of Chinese inspired dishes including general Tso's Chicken, Sweet and Sour Chicken the Mongolian Beef is also a must try. You also have many different options of Lo Mein Noodles. Alex is a very dedicated staff who really go outside of his way to provide you with a great experience. You also gave the great option of doing Carryout with Unami! read more

See all

I want to explore the menu after dining here! First off the atmosphere is just so pretty with the giant cherry blossom tree and aesthetic lanterns. This made my dining experience much more enjoyable. I loved the vibe I was getting! The service was very good too. My servers were very nice and were speedy with both my food and drinks. I appreciate their kindness! The food I had ordered was the beef lo mein, with the two count wonton soup and a jasmine iced tea! Yes I know it's mainly a ramen house but they pretty much serve most eastern Asian cuisine. Next time I will try the ramen! But on the main note, the lo mein came out on a huge plate! I was shocked to see so much but pleased with the quantity! It tasted awesome and had so many flavorful veggies. I appreciate that it wasn't just noodle only. The wonton soup was pretty good too! I personally don't really like a strong oil based soup. The soy was super strong and there was a lot of salt, I still ate it all up but I do prefer something more with a clear base. The wontons themselves were pretty good too. The soup came out piping hot so thank you for that! Jasmine tea was definitely not brewed but still tasty and I drank it all! No complaints this time, it paired well with the food! Overall great spot and I can't wait to come back in and try more from this menu!!! read more

See all

This is a quick review of a ramen house in El Paso. I was greeted with quick and timely service, although it wasn't packed. It has a healthy menu of options to choose from, which in El Paso is a luxury. Although I can't speak for the entire menu, the chicken teriyaki was great, having a savory and tangy taste. The rice was standard but decent overall. I had no complaints, as it did come out hot, but it was mixed better, as all my chicken was at the top with the rice at the bottom, so a lot of rice was left over. The green tea was fantastic, and that might be enough of a reason to go here for just the drink. Overall, the store was great, with a nice flower tree in the corner and a traditional vibe. The price was not super expensive, but it was still on the pricier side, which, for the food and service I received, I'd be willing to pay, but I also understand that expensive is expensive. Overall, this is a great place to eat in El Paso if you're looking for Asian-specific food. read more

See all

A solid ramen option in El Paso. Well priced and a fair portion although it might be too little if you are very hungry. Noodles and egg were good, my shio broth was a bit bland though read more

Umani Ramen House has become one of our most comfortable and favorite restaurants to dine in. The staff is familiar, and they make us feel welcomed, and food is always delicious! I also appreciate that the music is not too loud. The restaurant is clean and I enjoy the decor. Recommended. 5/5 read more

See all

My order was ready as soon as I arrived which is a big plus. A little disappointed in the broth to bowl ratio. Also, the egg rolls didn't come with any sauce at all. Luckily I have soy sauce at home. Second photo is the end result when putting meat and fixings inside. It's basically half a bowl. I will end off on good note that the broth was flavorful which is wonderful. I have been to places that fill the bowl to the rim and have dozens of options to add on and the the broth was bland. So there are points for that for sure. I would go again if I wanted a light lunch and remember to ask for sauce for the egg roll. read more

Umami Ramen House - Ramen Near Me - El Paso, Texas

See all

They actually make different pots of broth for every flavor. It's not like the typical El Paso special witch Asian food where they take the same recycled broth and adding chili oil. It's really good. Recommend black garlic ramen. read more

Umami Ramen House - Black garlic ramen - Ramen Near Me - El Paso, Texas

Went out for Kung Pao chicken ended up with fishy smelling peanuts sent the plate back and the cook said that they use the same pot for chicken and fish sometimes it smells that way smells like I'll never go back paid for the full meal hope they don't go out of business too bad so sad read more

Great lunch! Friend had sesame chicken and it was the winner! I had sweet sour chicken and it was fine. Other friend had lo mein and it was good. Only downside was the drinks. We were asking about the boba teas, and the waiter seemed like he wasn't really sure about his answers. Friend ordered a taro boba tea and it came in the cutest cup for her to keep, so we wanted to order one as well but we wanted ours a bit less sweet which ended up tasting like plain milk or something--no flavor at all. When we went to the register to pay, we noticed a full boba tea drink menu with so many more options that we would have absolutely enjoyed! Too bad they didn't show it to us sooner. Why even get those menus and keep it at the register for people to see at the ends of their meal? Such a lost opportunity because we were so disappointed with our drinks. read more

Waited over 35 minutes to receive my pick up order. Nobody seemed to care or have any urgency either.

Ramen was very good, wasnt too salty and the staff was very friendly! The music was also good.

Very cute quaint place we stopped in on a Saturday evening. It was busy, but we were seated quickly and drinks were brought nearly instantly. The atmosphere is beautiful - hanging lanterns and a large cherry blossom tree. The food was out quickly, everything was hot and fresh, and delicious. Our service was prompt, friendly, and attentive. The dumplings were a tad flavorless, but they were still decent. Definitely worth a check in! read more

See all

We usually frequent the Umami near I10 and have always had an amazing experience from service to the food. Today was extremely disappointing. The crispy beef which is one of our favorites was over fried and underdressed. We could barely chew the meat and the sauce didn't cover half of the pieces. When we brought it up to the server we were told that's how it's made but he would go check: Another server came to our table to ask what happened. He never introduced himself but said he would talk to the chef. Our server returned and said that is the recipe. I asked if they could remake it and was told the chef refuses to remake it because "that's how it is made". They would make something else if I wanted. What kind of customer service is that? We also ordered veggie egg rolls that were also over fried which likely means the oil is too hot. Will not be coming here again. read more

Food was really good! I got the sweet and sour shrimp, and it was fresh, flavorful, and nicely portioned. The service was great our server was really nice and attentive. The restaurant had a warm and welcoming atmosphere, and everything came out quickly. Definitely a spot I'd come back to and recommend to others. read more

Umami Ramen House - Sweet Sour Shrimp - Ramen Near Me - El Paso, Texas

I flew into El Paso and felt like I was getting sick and needed soup. I got a simple egg drop soup and my equally ill daughter ordered wonton soup. We didn't want anything heavy like a full order of ramen. I appreciated that they call to confirm online orders. I appreciated less that my daughter's soup had burst by the time we made it back. The small soup was put in a styrofoam coffee cup. She was nearly in tears but we fished out the wontons and poured in the egg drop soup. My frustration increased a bit more when i realized they only supplied one set of chopsticks and a fork. I had to ask the hotel concierge for spoons. But once I finally had the soup, all was forgiven. It was smooth, silky and nourishing. My daughter loved her watermelon boba too. read more

Simply delicious, wish I can stop Here more often (not from the area) Service was here at and food amazingly good! read more

Umami Ramen House - #21 - Ramen Near Me - El Paso, Texas

See all

We accidentally went to the wrong ramen house but decided to stay. The staff was nice however preoccupied with their phones. The soda had a funny taste and the sweet tea wasn't Southern lol. The broth for my ramen tasted bland and the beef while tender, had a salty aftertaste. The decorations were delightful and so cute. read more

See all

Horrible service. Our waiter interrupted us when we had questions just to blow us off and go do something else. When we asked to start with ordering the appetizer, he claimed we weren't ready and walked away. The rice was burnt and the orange chicken was cold. Will not be coming back to get treated poorly. read more

Umami Ramen House - Vegetable Fried Rice - Ramen Near Me - El Paso, Texas

See all

$18 for crap noodles, 2 pieces of meat and broth that taste like it's from Walmart. Don't waste your time or money. What really pisses me off is how much I paid for it. Additionally their website says 10% off for online order. Well even with a tip the math doesn't math. Wouldn't have been a problem if it was worth it...It's not read more

My daughter wanted ramen today so we stopped here. The service was excellent. Food was very good as we had dumplings and ramen. I had the chicken ramen as a Thai boba tea. I I have seen some restaurants lately that do not do as they say. You see the checklist that says a worker has cleaned the bathroom but I have seen some places with the trash can full and the bathroom looks dirty. This place was not like that. The restroom was nearly spotless. Woth the good food, excellent service and a clean bathroom, I give them 5 stars overall. read more

Umami Ramen House - Ramen Near Me - El Paso, Texas

See all

I Visited Umami on a Sunday afternoon. Umami is on Mesa Street in a mini-mall; they share their parking lot with other businesses, including three restaurants and an empanada place. Nevertheless, the parking lot is ample. Umami Ramen House is a casual restaurant suitable for a casual date, studying, or an informal business meeting. Umami's staff is nice, their servings are bountiful, and their food tastes homemade delicious. What is excellent about Umami is that their restaurant decor is beautiful, but you may arrive in leggings or jeans, and you will not be underdressed. They have a very chill atmosphere. read more

Food and service were great! Highly recommend! :) my husband and kids loved the food as well. Lots of variety.

Always looking for a good delivery option and we will add this one to our list. Food came fast and was still really hot. Great packaging for the ramen too! I remembered to take pictures after we already started eating. Oops! Ordered the Spicy Miso Ramen, General Tso's chicken, and Cashew Chicken. All pretty tasty, especially the chicken dishes. I wasn't a huge fan of the Ramen (pork was too fatty for me and the broth was just so so) but next time I might try a different a different type. read more

Umami Ramen House - General Tso's Chicken. - Ramen Near Me - El Paso, Texas

See all

Service was awful. We waited for 20 minutes and only got water. Overall not a great experience.

Excellent food and great service!! Awesome vibes and good atmosphere. The service we received was quick and really accommodating for my allergies as well! read more

Great atmosphere! Good choice for a family dinner or modest date night. ....................... read more

Umami Ramen House - Atmosphere - Ramen Near Me - El Paso, Texas

The food was pretty average. The chicken curry was more green pepper than anything. It was decent curry for El Paso. Hubby got the hot pork Pho. It was more fat than pork. It's very pretty inside. All the tables are 4 person tables. There are better Pho places in El Paso. read more

Umami Ramen House - The Cherry Blossom tree inside is beautiful. - Ramen Near Me - El Paso, Texas

See all

If you look for it, every city has a hidden gem ramen shop. I think this one is El Paso's. Tucked away in a shopping center on Festival and Mesa, Umami has one of my favorite ramens in town. Their spicy miso ramen has a great, deep, and rich flavor. It also has a good kick to it as well. Their chicken karaage was also delicious, served with what I believe is kewpie mayo as a dipping sauce. This is my go to ramen spot as it is local, ever crowded, and consistently delicious read more

Umami Ramen House - Spicy Miso Ramen - Ramen Near Me - El Paso, Texas

The service was unbelievably great! The food was great, too, but the service left a lasting impression. You went above and beyond what was expected for our takeout order. Thank you so very much! read more

Great flavor, but lite on seafood... I searched for something different for my lonely lunch today, and they delivered. I enjoyed the very flavorful fried udon, but it was somewhat lite on seafood, 3 medium shrimp, one small scallop and 2 nice sized peices of squid. The vegetables were plentiful and crisp. Service was faster than expected, and very courteous. I decided afterward that I needed an appetizer, so I ordered the steamed pork buns for the drive back to the office. I'll be back. The flavor, freshness and prices were great, and I'm sure I could order extra seafood. read more

Umami Ramen House - Fried udon with seafood, but not enough seafood - Ramen Near Me - El Paso, Texas

This spot is the best for Ramen. My partner and I stop in almost once a week. The Spicy Miso Ramen is my favorite. It is full of flavor. Sometimes the service can be slow. There's typically only one or two servers handling the floor and to-go orders. I love the faux cherry blossom tree in the restaurant it really adds to the ambiance. read more

Umami Ramen House - Spicy Miso Ramen - Ramen Near Me - El Paso, Texas

Had to downgrade my review by a star! The menu states Pineapple Rice -plain and chicken or shrimp $2.00 more...I always specify PLAIN and twice I get with chicken????? C'mon!!!! The food is excellent but service needs to improve!!!! Please! read more

Umami Ramen House - Egg Drop Soup!!!! - Ramen Near Me - El Paso, Texas

See all

Great place for Ramen!!! Place was pretty cool!! Big portions . Service was attentive !

After being seated we were immediately asked if we knew what we wanted to eat, we said we were still looking. The sever brings the drinks a few minutes later and immediately leaves without asking if we had decided. We then waited over 20 minutes without any service, while people who came in after us were being served. After having been looked at by the servers several times without any attention we left. read more

I had the shoyu ramen. Not impressed with the quality or taste. Service was really good tho and the restaurant itself is fine. Not entirely sold on the authenticity of the food tho. I'd go somewhere else for authentic ramen. read more

Had an unpleasant first and last time at Umami, the menu is deceiving, ordered the curry chicken and it came with a bunch of green peppers and other vegetables ( not listed on the menu ). The chicken was cold and the taste was terrible. I asked the server if she could remove it since the description was incorrect and we literally didn't even touch the plate. She refused and it was an uncomfortable experience. It's terrible that they would rather lose customers than deliver good customer service. read more

Great customer service and for it being my first time having actual ramen I give it a 10/10 did came out or quick so no long waiting for my food. read more

Umami Ramen House - Miso Ramen - Ramen Near Me - El Paso, Texas

After our server sat us and brought us water, we were not helped for 25 minutes. Despite our efforts to get the attention of the server, we left the establishment to enjoy another restaurant. read more