The people are super friendly and the building is very clean. They all made me super comfortable…read moreand helped explain each thing. Highly recommend!

I limped in needing a tire, wonderful friendly owner, shared his lunch with me while we waited for…read morethe tire to be mounted and put on, I would recommend them for whatever you need!!!! Don't meet people like that anymore!!!! Thank you so very much!!!! these guys are 5 star!!!!

Worse customer service ever. They text you to death during the deal. But when you got problems…read morewith the car 2 days later after leaving the lot no reply nothing. I dealt with Justin and Kim from their sales department. Worse sales people plus their service department couldn't even wash the car before pick up. Also it has a zip tie holding on the gmc on the grill. Key fob doesn't work. Blown speakers and radio is screwing up. Speedometer is off. All around crappy service from Schafer

I bought the Buick Verano from Schaffer and paid cash, no financing. I was looking over the…read moreprotection plan and other paperwork and noticed theft protection and documentary fees of 280 and 349. I googled those fees and read that they are are deceptive fees salesmen tack on. I'm very disappointed. I paid top value, cash, for this car and they added 280 for filling out the documents and the 349 theft protection fee that is supposedly optional... That's bs. They said they don't haggle because they sell at the lowest possible price. I thought the guy was a nice guy, I get they need to make money but I feel taken advantage of. I reached out to the salesman and was pretty much told too bad.

Don't take your vehicle to One Stop Auto in Pinconning. The owner, jason, was supposed to fix my…read moreturbo from almost a year ago now. I've made multiple appointments and every single time I've brought my car in they ended up keeping my car there all day just to call me right before close saying they didn't have the time to fix it. I took my car in again this morning to get it fixed only to be told again that they didn't think I was coming so they would have to reschedule. I finally just asked if I could pay for my part and take it to someone else and they told me they can't do that and that I would have to find the part myself. Shitty customer service!!

dropped off a Chevy 1500 in early April I've been given every excuse to as why the works not done I…read moreeven had to supply my own parts in the form of a donor truck which I said they could keep for parts or scrap when it's finished they lie and refuse to return our truck or even check on the progress police and small claims court are going to be involved I just want fair service and communication about my property ten out of ten would not recommended them to even my worst enemy

Mike was extremely rude. The customer service is less than appealing. They didn't clean my car or…read moreafter they repaired it. There was dirt on the carpet from where they wore their shoes in the car, even though they said they cleaned it out. Then they tried to charge me for fully refueling the car, even though they only gave me a half tank to start. When I called to inquire about the extra charge Mike asked me if I even know where the fuel tank gauge was located inside the car. He was extremely rude and condescending.

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Auto Repair & Service - Automobile Body Repairing & Painting - Automobile Accessories

I bought a used Subaru Outback from Burt Watson in early November, and everything went smoothly…read morewith the sale; they even delivered the car to me across the state, which was great. However, they told me that they would mail me the extra key fob for the car the following week. The key fob never arrived, and despite following up several times by email and text, visiting the dealership when I was in town over the holidays, and making phone calls, I have yet to receive the key fob or a response from the dealership. I am very disappointed in their service after the sale.

From the owner: Check out the newest lineup of Ford vehicles at Burt Watson Ford Pinconning, the latest addition to…read morethe Burt Watson family. Strategically situated to cater to the Tri-Cities region, encompassing Freeland, Reese, Pinconning, Saginaw, Bay City, Midland, Flint, and Lansing, we excel in sales and service of both new and used Ford models. Whether you're seeking a brand-new Ford or a dependable pre-owned vehicle, our dealership in Freeland is dedicated to serving the automotive requirements of Ford drivers across Michigan and beyond.

Sales and Service stepped up big time, delivered a rental and picked up my truck for warranty…read moreservice, that my local dealership refused to do under my bumper to bumper warranty. They traveled over 200 miles to take care of issue on my car. They went above and beyond, GREAT CUSTOMER SERVICE! Thanks Bill Garza

Honestly, honesty from the Service advisor. Integrity of the Service advisor. Customer service was…read morenot her forte.. when confronted after she lied to the sales person about her conversation with me, I called her back after finding out about her made up conversation, she over talked while I was talking to her, yelling at me and in essence, her poor communication skills ( should take some classes on responsibility and customer care ), no integrity and most of all, lying about our conversation and her demeanor. She gives a pretty poor representation of the service department. The sales person tried to make it better by providing a pick up of my vehicle, the drop off of a loaner and a return of of my vehicle after service. But..a dangerous issue was taken care of on warranty and the back tires that were ruined by the issue,, were not replaced, they supposedly were after only 1 yr old. So the experience of my $60,000 purchase of a new vehicle last year, which had a seriously dangerous issue, by the way, put me in a 6 foot ditch, and more than a few near misses of accidents on the expressway. All of this were within a year from purchase and still on warranty..was just short of a nightmare! To make a defense of poor customer service and ignorance by a service advisor is an understatement for sure. As I told the salesperson, I was informed i now needed 2 new back tires for the cost of $500, and would I like to have them installed from a service technician that day because of the issue. To make another complaint.. the sim card for the navigation system was removed at the test drive that day, my husband saw him do it but didnt know what he was doing, well that will be another $30, thank you very much. They checked out the hands free phone application instead of the stated navigation app issue.I can take my vehicle to any Buick dealer for maintenance and vehicle performance issues and will do that from now on. If this helps someone to know what they might experience at this dealership, it helps me to digest this maddening, disappointing experience this past week. All because I called to let them know I'd be less than 30 minutes late for my appt that day... to see if that was OK. I was being respectful. I have no further trust for Richardson Chevrolet in Standish, MI, KG.

Great service in a pinch! We have needed tire repair to keep our business vehicle running and he…read morecame through! Job well done every time. Highly recommend

From the owner: We are a small business who take great pride in our work and strive for your returning business. We…read morewill go to you or you can come to us. Mad Mike's Tire Services is the number one tire service shop serving Pinconning and surrounding area. We are builton the foundation of honesty, integrity, and professionalism with a focus on safety and customer satisfaction.