My mechanic order rebuilt transmission back on 8/8/24 after several emails they stated they sent…read morethe transmission but was not able to provide proof or tracking information. After filing a dispute with Discover got my money back. These people are a scam.

Do not deal with this company at least Greg M got his transmission. I was promised a transmission…read moreand never recieved. The transmission was ordered on June 29 2023 they cashed my check i kept calling. Same thing get the run around. After awhile they started answering the phone and saying Hi Gordon. Meanwhile my truck is torn apart and I'm getting charged for storage of my truck. In September I canceled my order and tel them to send my money back. I had mine rebuilt local meanwhile I keep calling with an answer of the phone every now and then. Finally there was no more answering of phone. So I started emailing with promises I was going to get my money back. As of September 2024 still no refund. I've been through BBB with no help just email contacts back and forth TRANSMISION EXCHANGE saying they were going to refund the money and still nothing. BBB closed the case because they said I would not except any of transmission exchange responses. They have been lying to me for a year so just because BBB is involved they are going to be honest. THEY ARE CROOKS do not deal with Rebuilt Transmission Exchange in Michigan. It is now Dec 2024 and still no refund. Between buying their transmission $1324.00 +$1900.00 to have mine rebuilt + $350.00 + plus the labor to install the rebuilt transmission. I could have had dealer install a new transmission Repeat DO NOT USE REBUILT TRANSMISSION EXCHANGE IN MICHIGAN

Always busts his butt to fix my car. And its needed quite a few things since hitting 200k miles…read more Other poster saying hes openly racist is just looking for a way to be rude to a small business owner. Personal views and business practices are two different things.

From the owner: Transmissions is our our strong point by offering a quality rebuild at an a fordable price to our…read morecustomers.

These guys are by far the best auto repair place in mid Michigan area ! I've taken two trucks to…read morethem and had major repairs done. One had 4wd problems & one shop here in Harrison was quoting $1000 before they even started. These did a complete exam & charged me less than $100 to fix a simple repair. The other truck was a different story, I just had a truck rebuilt & had spent big money from front to back rebuilds. The rear diff was going bad & I knew it was gonna cost me. Looked around & was getting prices around $2000 and that was on putting a used one in from a junkyard. Took it to these guys & got the whole thing rebuilt for less than a grand. Also my rebuilt engine was springing all kinds of leaks including a rear main seal . The place I had the work done was in the Detroit area. Knowing they didn't do a great job the first time & already taking it back twice, I called Lake to see what they could do. As always, he took great care of me , actually replaced almost every gasket in the engine & fixed it right the first time. I work in an auto parts store, so I deal with shops everyday. One thing I can tell you, if you can find a good shop that isn't looking to over charge you, your lucky. Not only do they guys charge a better than fair rate, their work is top notch . That's the reason I felt compelled to leave this review, not only to give these guys their due but to help people find a good repair place . Can't say how lucky I was to find them !!!!!

Had my car for 2 months, he said he could do it in 2 weeks. Couldn't rebuild my transmission…read more Wanted to charge me more than what I purchased one for. Damage to the car and missing stuff.

My transmission was never fixed and didn't even make it 20 miles down the road. When I called him…read morehe never called me back and still hasn't answered any texts or calls and nothing was ever fixed at all and he costed me 4100 dollars in repairs he didn't do

Without going into the story, I'll just say that I needed a new transmission (a basic 4L60E) for my…read moresedan, found their price reasonable, and called them in mid-April. They were nice. It's now been six months in dealing with this outfit. During that time, I was told I'd get a stock-built trans with the torque converter in 10-14 days delivered to the shop of my choice. That turned into about six weeks even after repeated calls and texts and after they cashed my check (they only take checks). The trans finally showed up at the shop in absolute crap condition, cellophane-wrapped to a wood pallet and with no promised torque converter. It also exhibited concerning discrepancies that made me cringe and question the build quality inside. The mechanics at the shop even recommended against installing it. When I sent pictures of the issues to the builder, they even said it was not right and would offer a full refund. So I sent it back in mid June (still on the same pallet) and requested the full refund. I was told that the trans would need to be torn down to assure there was no damage. If none was found, a full-amount check would be sent in 14-21 days and they would cover the return shipping costs. Reasonable. Three months went by after that and still no check even after calling twice a day to get some hope there was progress. I just kept getting lame excuse after lame excuse when they would answer, which was occasionally. Calling them is useless, no one picks up the phone except maybe once a week. And when you do get someone, they say they'll call you back and never, ever do. I can't tell you how many times I've been 'promised' a call back with no follow through. That's absolutely infuriating. The customer is not a priority to them at all and I honestly don't know how they're even staying in business, nor do I care anymore. They don't dyno their trans and their build quality is garbage. Don't deal with this place no matter how badly you need a trans. Spend the extra money and give your business to a reputable outfit that has at least some moral standards for how they build their products and serve their clientele. They guys have neither. UPDATE: After 4 months of going round and round with these people just on the refund alone, I finally got a refund check minus 30% for some bs restocking fee plus the cost of the return shipping they said they'd cover. They said they sold the trans they built for me very soon after they received it in June so why am I getting charged a restocking fee months after they sold it again? A filing with the BBB will happen very soon against these guys.

Do Not Trust this company. We ordered the product and paid…read morein full December 2020. It took three months to finally receive the product and it was damaged and missing components. The product was returned and a refund was promised, never received. Excessive excuses, they don't answer their phone, they refuse to provide manager information and customer service is a joke. Still waiting for my $1099 refund. Filed a complaint with the BBB. Avoid at all cost!!

If you want your transmission fixed right, go to this place. If you want your vehicle back in a…read moretimely manner, don't go there. They had my Silverado in twice. We left it there in February while we were vacationing for three weeks. It wasn't ready when we got back. It took another week. The main problem was fixed but it started having another issue so we brought it back to them April 7th for a rebuild. We didn't get my truck back until May 8th. There is only one mechanic on duty.

Fixed my car at a reasonable rate. Also fixed a cpl other issues that I didn't know I had. I would…read morecome here again. Very fair and trustworthy, something that's hard to find in any business these days. A guy named Greg was the mechanic A+++