As we all know purchasing a car can be super exciting, scary, and freaking miserable all at the…read moresame time. I've moved back to the Metro- Detroit area and was on the prowl for a car. A used car. I was debating between the 1998 Jeep Wrangler because my 16 year old self wanted me to, the 2002-2004 Acura MDX, and the 2004 + Saturn Vue. I've spent countless hours looking for a solid vehicle often being steered into questionable corners via craigslist and Auto Trader. Oh you want me to pay for the car within the next 2 days before I even come see it? Oh you want me to pay through Amazon and they'll take care of shipping? Oh you're going to Afghanistan so you need my money now? F right off skammer. So I was a little skeptical to inquire about a posting of an almost too good to be true 2004 Saturn Vue I found on Kelly Blue Book. The receptionist at Schafer Chevrolet connected me with Jared . I mentioned I'd like to come take a look at the car and will have to take off work for it so it won't be until later in the week. He says, "We can bring the car to you for you to take a look at. You like it, you put down a $100 deposit to ensure it's yours, and if you don't like it... no harm no foul." WHAT?!?! You mean you'll have someone drive 2 hours to ME when my schedule allows? AWESOME! It worked out like a charm. A nice, sweet, and unbiased retired Auto Salesmen drove the car down to ME for ME to test drive. Naturally I fell in love with the car and put a deposit on it the next day. Jared was nothing but honest, patient, helpful, and very accommodating with my needs. I would recommend Schaefer Chevrolet to ANYONE. They've been in business for over 80 years and there's a reason for that. They really cater to YOUR needs.

Worse customer service ever. They text you to death during the deal. But when you got problems…read morewith the car 2 days later after leaving the lot no reply nothing. I dealt with Justin and Kim from their sales department. Worse sales people plus their service department couldn't even wash the car before pick up. Also it has a zip tie holding on the gmc on the grill. Key fob doesn't work. Blown speakers and radio is screwing up. Speedometer is off. All around crappy service from Schafer

Great prices great customer service they can get you on the road. Quality work has family ownedread more

From the owner: Family business for all your automotive needsread more

A few weeks ago I was heading on an 800 plus mile trip north. I don't drive much at home, maybe 5…read moreto 10 miles if I go anywhere. It was the first time I had taken it on the expressway and as soon as I got it up to 75 it was shaking very badly. I stopped at a rest area just north of Linwood and called a tire repair shop (assuming it was my tires). that man told me to go to West Branch (another 37 miles away from where I was at) he explained the guy that owned it was a good guy and would take care of my tire issues. Got back on the e-way and decided to take the Standish exit -there has to be a repair shop in Standish. The first one I come to was All American Auto Service Center. So I pulled in and went inside. There was another car being serviced; I waited my turn. Tim got my car in and checked over in no time at all. He was concerned it might be a different issue but it did turn out the tires were bad. He sold me a new set of tires for under $600! I had the best time chit chatting with his uncle -I can't recall his name but we had great conversation. In no time at all I was back on the road. A situation that could have cost me hours of lost time ended up being very pleasant and not as costly as I would have expected it to be. I highly recommend this business and I will be back for more great conversations as well!! Thank you Tim!

The people are super friendly and the building is very clean. They all made me super comfortable…read moreand helped explain each thing. Highly recommend!

I bought a used Subaru Outback from Burt Watson in early November, and everything went smoothly…read morewith the sale; they even delivered the car to me across the state, which was great. However, they told me that they would mail me the extra key fob for the car the following week. The key fob never arrived, and despite following up several times by email and text, visiting the dealership when I was in town over the holidays, and making phone calls, I have yet to receive the key fob or a response from the dealership. I am very disappointed in their service after the sale.

From the owner: Check out the newest lineup of Ford vehicles at Burt Watson Ford Pinconning, the latest addition to…read morethe Burt Watson family. Strategically situated to cater to the Tri-Cities region, encompassing Freeland, Reese, Pinconning, Saginaw, Bay City, Midland, Flint, and Lansing, we excel in sales and service of both new and used Ford models. Whether you're seeking a brand-new Ford or a dependable pre-owned vehicle, our dealership in Freeland is dedicated to serving the automotive requirements of Ford drivers across Michigan and beyond.

I was told by a "Warehouse Store Tire Center" that I had an issue with stripped threads on a right…read morerear wheel stud and should have a mechanic replace it. I've used D&J before and liked their work so I went back. They got me in quickly and began working on my car. They could not find the reported problem but rather then sending me on my way they also inspected the other wheels incase the problem was in a different location. No stripped threads found. I'm very happy using D&J for my auto repairs and service. I trust their opinions and there work.

Would not recommend. They add substantial cost on top of part costs. Poor communication with…read morecustomer.

Honestly, honesty from the Service advisor. Integrity of the Service advisor. Customer service was…read morenot her forte.. when confronted after she lied to the sales person about her conversation with me, I called her back after finding out about her made up conversation, she over talked while I was talking to her, yelling at me and in essence, her poor communication skills ( should take some classes on responsibility and customer care ), no integrity and most of all, lying about our conversation and her demeanor. She gives a pretty poor representation of the service department. The sales person tried to make it better by providing a pick up of my vehicle, the drop off of a loaner and a return of of my vehicle after service. But..a dangerous issue was taken care of on warranty and the back tires that were ruined by the issue,, were not replaced, they supposedly were after only 1 yr old. So the experience of my $60,000 purchase of a new vehicle last year, which had a seriously dangerous issue, by the way, put me in a 6 foot ditch, and more than a few near misses of accidents on the expressway. All of this were within a year from purchase and still on warranty..was just short of a nightmare! To make a defense of poor customer service and ignorance by a service advisor is an understatement for sure. As I told the salesperson, I was informed i now needed 2 new back tires for the cost of $500, and would I like to have them installed from a service technician that day because of the issue. To make another complaint.. the sim card for the navigation system was removed at the test drive that day, my husband saw him do it but didnt know what he was doing, well that will be another $30, thank you very much. They checked out the hands free phone application instead of the stated navigation app issue.I can take my vehicle to any Buick dealer for maintenance and vehicle performance issues and will do that from now on. If this helps someone to know what they might experience at this dealership, it helps me to digest this maddening, disappointing experience this past week. All because I called to let them know I'd be less than 30 minutes late for my appt that day... to see if that was OK. I was being respectful. I have no further trust for Richardson Chevrolet in Standish, MI, KG.

The guy to service, that's what's very rude to me. But the next time I came, the blade was very…read moreearly, very nice

This was the fastest convenient service I've had they pulled up to my place and got to workread more

I cannot tell you how happy I am with the quick, efficient service-which I scheduled from a…read moredistance on behalf of a child. Not only were the repairs done for a great price, but the repair man also came to us, so we avoided having to figure out how to get a tow. Although we had some last-minute payment snafus, he worked with me to make sure things were taken care of. I would add an extra star if I could for dealing with an 18-year-old child who needed detailed instructions on how to find the info about the car. Make that an extra two stars for patience in addition to the extra dealing with an 18-YO star. Do not hesitate to use 7 Days a Week Mobile Auto Repair.

I've been a customer of Bay Auto Care for over 10 years, and over several used cars. I was drawn to…read moretheir business by the convenient location, but the customer service has kept me coming back. The owners and staff are always welcoming and friendly. I always feel they are being completely honest with me, and charge a fair price for their expert care. I recommend them to anyone I know looking for auto care. I've used their oil change services the most, but also have had other minor and just a few major repairs completed. My boyfriend is now a loyal customer for his two vehicles!

Janet and the guys are very knowledgeable and explain everything in a way I can understand. They've…read morebeen my go to place for 6 or 7 yrs now and I trust them completely. I wouldn't go anyplace else!