This is the best tidal wave car wash I've been to. Very polite and take care of their customers…read moregreat! If you need a car wash I highly recommend driving to Greenville and stopping at tidal wave car wash!!

I tried to do a quick wash for $6. My wives car doesn't look washed at all. Waste of 5 mins and $6!read more

An older relative needed help coordinating a repair and was unable to make the trip for the…read moreestimate or to drop off and pick up their vehicle for the actual work because they are uneasy driving to unfamiliar areas. Therefore, I agreed to assist even though I live a long way away. . Ryne set up a time for the estimate and got to it immediately when we arrived. He wrote out the initial work plan and set a date taking into account the time required to order the parts. I explained that I would be returning to the area for a short time specifically to drop off and pick up the car. While my timeline was shorter than they originally estimated the work would take, they were understanding and accommodated my need. Additionally, they worked with the insurance company even though ours wasn't one they often partner with. Though the price was negotiated a bit by the adjuster, the initial quote was a fair price in my opinion. A couple weeks later I returned to drop off the car. While working on it they saw that it needed a couple more parts than initially outlined. They got the parts in fast and completed the job very quickly. Ryne was great to work with and so were the two other people who work in the office. One took receipt of the vehicle and was very efficient so I could get on my way. The other checked me out when I picked up the car. She explained everything very clearly. Overall, the experience was superior to visits to other body shops (in another city) that I've made with my own vehicle over the years. Will definitely return to this shop if my relative ever needs more work on the car.

Recently had damage to our vehicle and State Farm recommended olde Jonesborough body shop. From…read morethe moment we arrived for the inspection estimate we knew this was the place. Everyone was friendly, helpful and knowledgeable. Now that we picked up our car we are beyond grateful they went above and beyond on our car. Even if it's not an insurance claim I would recommend this place

I drove in alone from the Virginia coast and kept feeling/hearing something strange whenever I…read morepressed the accelerator. By the time I rolled into Johnson City I knew something was seriously wrong with my Jetta. With only 2 days in town on this Memorial week, I thought my trip to TN was a total bust. I was so relieved when I heard "get here in the next hour and we'll take a look." They not only fixed the cv boots on both sides, they did it quickly (in about 2 hours), and gave me a price I couldn't believe. My trip was salvaged, and I had a smile on my face the rest of the day. Thank you so much for being there and being fair!

Completely unprofessional and irrational. The mechanic I talked to got so offended that I wanted to…read moreuse a part that was 3 times cheaper (same quality just through a different company) than the one he proposed putting on, that he refused to even fix my car. He told me I was accusing him of being a cheat...I even apologized for offending him and explained that I was on a tight budget. Instead of discussing the difference in prices with me he told me he was going to "roll my car out and leave the keys for me to pick it up" and then hung up on me. I'm still astonished by the unprofessionalism. Obviously I would avoid using this business for any service.

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

The person working was helpful and very kind. The bathrooms were a mess though but I can't really…read moreblame that all on them please considering he was only one working and it seemed like he was slammed. They seem to have some good deals at time but for the most part their prices are about the same as any other gas station in the area.

It was a great service which was completed much quicker than expected. And, turned out the work…read morewas under warranty!! Thank you!

Personally went to the Johnson City location last week and scheduled a windshield replacement. The…read moreman at the counter gave me a date and time for the work. I returned less than a week later for my appointment and the same man said I had no appointment and that they did not have my windshield. He was quite rude and blamed the mistake on "someone else". He continued to be rude when asked about the issue. I told him I would never return there. He did not apologize and continued to be rude. I went straight to Auto Glass Service in Johnson City. They scheduled me the next day and saved me $200.

My car was hit in a parking lot, and the other driver's insurance covered the repairs. I took my…read morevehicle to Caliber Collision in Johnson City, TN, and I couldn't be happier with the experience. The insurance company's initial estimate included aftermarket parts, but my car is relatively new with only 15,000 miles on it. The team at Caliber Collision stood up for me and worked directly with the insurance company. After several discussions and negotiations, they successfully convinced the insurer to approve OEM parts instead. A special thank-you to Cozy, who was outstanding throughout the entire process. She was always patient, took the time to answer my questions, and explained everything in detail whenever I called. Her professionalism and communication made a stressful situation much easier to handle. The repair quality was excellent, and the customer service was even better. I highly recommend Caliber Collision in Johnson City to anyone looking for honest, high-quality repair work.

Daniel was a huge help. Kind, considerate, and passionate about the job. Took the time to listen…read moreand explain everything.

Excellent automotive repair offered by a certified technician in Morristown, TN is here at…read moreAutomotive Reset. I approached Rob for repair regarding my defective brake booster and a certain sensor which had gone bad and asked if he would perform a full intake and diagnostic for specifics and get back to me with an estimate. This was my second visit to Rob's shop and amidst an unannounced snow storm here in Morristown he managed time to return my car, fully repaired at a very affordable price. Estimate was well received and then following repairs were completed:: 1) Brake Booster Replaced due to bad diaphragm 2) New Coolant Temperature Sensor 3 Two front Sway Bars I fully plan to make future appointments as needed to maintain my 2004 Chevy Impala as new and classic as it was the time I bought it. This location would benefit from additional technicians as the main opportunity for development. That said, the work was unquestionably sound and my vehicle serviced for a fraction of the cost I would have paid elsewhere. If you are in need of.new automotive repair service center or an alternative to the familiar shop Automotive Reset is the safe bet for certified automotive repair. Additionally, Rob provides towing services! Call the shop and place your request or schedule an appointment. This is a great place for automotive repair in Morristown, TN and the surrounding areas.

This was the worst experience with a garage ever. Traveling had an engine blow on a promaster van…read more Bought the engine and this place did the install. Right out of the gate it started to overheat and blow hoses, oil leaking. They said they replaced thermostat and didnt. Said they put in new gaskets and didn't. The radiator was not bolted it. It was hanging! Lines crimped. Hoses bent. Multiple visits, calls, and messages and no response or reasonable solutions. These guys thought I'd be long gone before I noticed the MANY Issues! Words can't convey the level of frustration and disappointment. STAY CLEAR of THIS GARAGE