Bob Armstrong was hired to repair my hot tub. Shaking my hand stating that he could fix my hot…read moretub and after 6 months of back and forth, Bob took a total of $3000.00 of my money without completing the job. No longer answered phone calls, and essentially ghosted the job. I would not consider hiring a thief. if you cannot fix the hot tub, at least have the courtesy to tel your paying customer instead of being a you know what and no longer respond to calls. $3000.00 of hard earned money gone. thanks for nothing.

From the owner: It's that time of year again! The JPJ Pool & Spa team is thrilled to announce that we are offering…read more15% off for first time customers! Whether you're in need of pool openings/closings, liner replacement, or full renovations, we've got you covered. Experience the ultimate pool enjoyment with our top-notch pool opening/closing services, delivered by our team of trained professionals. And here's a special treat: Order a new liner, and your pool opening is on us! That's right, we'll take care of everything to ensure your pool is ready for endless family fun. At JPJ Pool & Spa, we're your one-stop destination for all things swimming pool & spa related. From sales to service, installation to weekly maintenance, we've got the expertise and industry-leading products to meet your needs. Plus, prices are competitive. Don't miss out on making pool season the best one yet! Reach out to us today via call, text or by replying to this post to secure your preferred opening date or request a personalized quote. Let's make a splash together.

Beware. In September we hired them to do minor construction on our pool and install a new pool…read moreliner. I signed a contract and I paid upfront to get a small discount on the job. They started the work and then disappeared. This company left with $10K of our families hard earned money, damage to our back yard and pool, and we were devastated. Repairs to the damage done to our backyard and pool and re ordering the liner cost us another $16K on top of the $10K we lost. (Shout out to Creative Organics and BT Pools for helping us fix this!) Are we at fault for not doing more research? Of course. Are we at fault for taking a discount on the project cost to pay this company upfront? Of course. We have learned a hard lesson. We have gone through lawyers, we have a small claims case, but the old saying "cant get blood from a stone" applies here. I just want to warn the community of this company and suggest to everyone to do their research thoroughly before hiring anyone. I have a special place in my heart for our community and naively I think everyone in our community is a good person. Most of us are, but not all.

Horrible experience, I paid a deposit, then they ghosted me…read more Who ever have same situation, you will need to file a small claim in small claim court, let's see how this business will survive with the reputation they built. Very stupid way to get people's money.

Called Ian's service guy showed up on time repair was done in a timely manner very happy…read more Definitely would refer

Ian gave good and timely service to analyse why our hut tub was not heating. He knows his stuff and…read morehad the heater element replacement part in his truck ready to install and got us back to enjoying our Hydropool spa. Thanks also to Talon at Pool Master on Leslie St. for referring us to Ian for service