They are always helpful in solving my pool problems. They have a great pool knowledge.read more

By far the best pool company in the city! They are very honest and customer focused. I find them to…read morebe very knowledgeable and have been a with them for 10 years. I have tried a few different places that are closer to home but they could not compare. I highly recommend.

Absolutely amazing service. I went through 8 separate pool companies and was annoyed at how complex…read morethe process was, how much time it was going to take, and the price. Every commitment that Tuscany Pools gave, they honoured, and it was fast - like 2 weeks from signing to water in pool. I also have a really tight access backyard but they figured out a really creative way of navigating. Have been so impressed and would absolutely recommend Vince and Tuscany Pools.

Trusted Tuscany to install a 40'x16' fibreglass pool in 2019. 2 years later the pool cracked…read more Just had the pool removed and we are switching to a liner pool. When removed the pool we were able to see what a terrible job Tuscany did and caused the crack. Downspouts emptied into the under side of the pool, pool sat on 4 wood posts instead of on the ground, sump well did not access the underside of the pool and no drainage was put in under the pool - no weeping tiles. Tuscany tried to fault me for the crack. i don't recommend using them. They obviously are incompetent. If you had used them before I wish you good luck.

We purchased a Viking hot tub two years ago from Seaway Markham and have had a great experience…read morethroughout! Would highly recommend them!

WARNING - STAY AWAY FROM BEACHCOMBER AND SEAWAY POOLS…read more UPDATE - Hush-pump replacement, which took two weeks, was a customer-service (CS) disaster. Poor coordination, non-existent proactive CS communications and general bad attitude from front-line staff. Service Technician showed up (unannounced) with no details other that to check the system. The issue was already clearly identified, part had been ordered, but tech could not get any details. Tech went to Markham Office and was told part was still pending. Tech went home, only to be called back hours later when they found the part, and was told it needed to be replaced that day. Tech did not live locally. Service Technician was clearly abused/overworked and frustrated with service management, or lack thereof. Sounds familiar. Subsequently, had to eventually drain fouled water and refill tub when temp warmed enough. Breaker immediately started tripping. Now temps -8, -9 and -13 overnight with only cold water in tub. Urgent-service date was now a week away. Told to put a heater into pump area and pour hot water in tub if freezing. Follow up with Customer Service at both Beachcomber and Seaway was indifferent. When pushed, Beachcomber continued to make excuses, but eventually offered an alternate service company. Caveat emptor. You have been warned!

Matt and Graham truly appreciate your business and want to make sure you are satisfied. I…read moreappreciate that level of customer service especially because customer service isn't always forth coming. I have an above ground pool and it was worth having them open it.

Helpful staff and reasonable prices for everything from pool chemicals, accessories, and services…read more We'll keep going here for our backyard pool needs!

Professional, thorough & knowledgeable service. I have had…read moreLakeshore Pools open/close my pool and do weekly service. This fall I purchased a hot tub from them. Excellent service from purchase to delivery & setup. I definitely recommend them

Absolutely the most wonderful experience in learning, purchasing and enjoying our new hot tub!…read moreFrom walking into the shop as newbies...we were taught by Peter all about hot tubs and the do's and don'ts. We then purchased a Canadian Spa hot tub. It was delivered with some hiccups but everyone involved from Peter to the company was all over it to rectify the problem!! Fantastic service! Once the tub was here, Rob from Lakeshore Pools and spas came to educate us, set up the spa and made us feel like we knew what we were doing . We have never had such great service and we know going forward that we can always call on them with questions! Support the small guy...the service is impeccable and quality is amazing! Thank you Lakeshore Pool and Spa!

Such amazing work and customer service. Chris is so knowledgeable and truly cares for his…read morecustomers. I am so glad to have come across his website. He has been so professional and helpful with our pool. I highly recommend him to everyone looking for an honest hardworking team. His pricing is very fair as well

Out of all the pool stores in Whitby/Oshawa that I have been to, Tav Pools has been the best by…read morefar. They are very professional, courteous, and responsive and earned a loyal customer. They have opened an closed our pool for a couple years as well has provided very detailed and easy to follow instructions of how to balance the chemistry in the pool. The Owner and all of his staff have been extremely helpful and remember us year over year. I highly recommend Tav over their competitors

I've been a customer of Tav Pools for years, and Tav and Frank always delivered outstanding…read moreservice. Since the sale of the business, the customer service has noticeably declined. I recently purchased equipment from the store, and when I needed help with an issue, the new owner redirected me to the manufacturer instead of attempting to troubleshoot or assist. His staff also gave me the runaround rather than trying to resolve the problem. I ultimately had to call someone else to fix it. If you're buying equipment here and are told it comes with warranty and support, be aware that the level of service is no longer what Tav and Frank once offered. Unfortunately, I would not trust this pool store anymore, and there are plenty of reputable pool companies in the Durham area that still value their customers.

Great experience with Pool Rangers! The team was friendly, professional, and did an amazing job…read morekeeping my pool clean and looking its best. They were reliable, easy to work with, and always provided excellent service. Highly recommend!