They did a amazing job for our event! Will definitely use them again!! we had a early morning pick up with no problems!

I used Ultimate recently to pick up my daughter and her friends from school for her birthday. Driver was great and I think everything went smoothly. We paid for the Lincoln but it was definitely older fleet (noticable wear and tear on seats and inside lights were not working.) But maybe I got what I paid for, have no clue. I would recommend you see real pictures of what you are getting before you commit. The kids were 12/13 y/o so they maybe this is good for a younger group. Will do a party van/ bus next time. Overall think the customer service, driving, arrival we good. I would give 3.5 if I could but getting a 4 because not being fully satisfied with what I got, falls on me. I should have done more research on what I was actually getting first. I think website has generic pictures to give customers an idea. Use this company but know this is what you might get if you select the Lincoln. read more

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I have been using this car service to LAX airport for several years, I use them 8-10 times per year. I often leave at 3-4 AM and they have never been late. They are professional, friendly, easy to communicate with (live people to talk to that work for their company) and are dependable. Even the drivers communicate via text/calls so you know they have arrived and are waiting. They are affordable and only slightly more expensive than uber/lyft; but unlike them, Ultimate Limousine is dependable and professional! I can't say enough and should have written a recommendation months/years ago. read more

The worst limo company ever, when the limo arrived it was silver and looked like from the 80's. I called the owner spoke to Andy, he was super rude kept talking over me. He said I never requested a white limo, I definitely did. I also called him a day before to confirm everything and he never called back. He is saying he never got the message. He told me if I didn't like it to go else where, yea that's great when you have dinner reservations in an hour. Stay away from this company. read more

Rented a limo for 9 hours for my husband's birthday. The driver complained about picking up another passenger even though that was her job to do. While my husband was waiting for his friend she said she was going to go to Del Taco. They waited for her to get back so she was late. They should not have waited for her. She should have never left. After my husband and his friends played golf the driver was busy watching a football game on her phone in the limo. They told her they were ready and she didn't get out to open the doors or put their golf clubs in the trunk. She simply popped the trunk and went back to her game. As she was driving them to dinner she kept letting them know they would be past their time and that she only accepted cash. She kept telling them so much my husband felt she wasn't worth the extra money so he told her to leave them where they were having dinner and he would catch a ride back home with a friend. She left them an hour early so she technically left before the 9 hours. II never got compensated for that either. She complained about driving to different cities, she never opened the door for them the whole time and complained about going over their time and wanted cash only. I called and complained to the owner (Andy) and he said he was very upset and that he was going to fire her immediately, but I'm not sure if he was just blowing smoke up my ***! I will never do business with them again. She ruined my husbands birthday and it wasn't worth the money. The limo was okay but it did look like it was from the 80s or 90s. I expected a better looking limo with amazing service along with the $1100 + money I paid for. read more

Ultimate Limousines - Limos Near Me - San Bernardino, California

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Went to dinner last night with my wife and some friends We ordered a 6 passenger car and when the limo showed Up I was Surprised it was a new 10 passenger Chrysler 300 super nice I told the driver is there an extra charge for this car she said no we're taking care of it I was shocked great service great driver we had a blast thanks Andy for the upgrade Will definitely be using your company again ultimate limousine great people read more

Garbage customer service. The driver was 30 minutes late and I was overcharged. When I called management to discuss this I was verbally assaulted over the phone. STAY AWAY FROM THIS TRASH COMPANY. Better off ordering a random Uber LOL. read more

the best.. staff, driver, very professional.. awesome party bus. on time and really really fun time.. it made our concert trip the best.. thanks Ultimate Limo! we are already planning our next Party Bus! Doug Mac. read more

we use these guys for both work and personal travel from Redlands area to ONT and LAX. great customer service, communication, drivers are always friendly and courteous. the cars are stocked with refreshments and drivers are friendly, not over-talkative. we have a corporate rate which also helps. thanks! read more

My team and I had a great experience with Michelle!!! The bus was exactly what we wanted and it was perfect for our 24 person party. We had a lot of space and the lighting was perfect. We really liked Michelle because she has great customer service skills and she got us to our destination safe and on time. Michelle has a great personality and she is a great asset to their team. Thank you ultimate limousines for making our event a success. We look forward to working with you guys in the near future. read more

Unfortunately they brought us the wrong bus since we had REQUESTED A RESTROOM we had kids and a diabetic person in our party bus. We spent so much time with the driver taking us around to find restrooms for our party which was a bus for 26 people. TWENTY SIX!!! Some places don't allow that many people to go into their place some only take 3 at a time depending on the place. THAT IS WHY WE PAID $1800 and SPECIFICALLY ASKED FOR A BUS WITH THE RESTROOM! The driver was nice but when I called to fix THEIR MISTAKE ANDY WAS EXTREMELY RUDE and couldn't fix anything. He said I HAD TO CALL MONDAY FOR HIM TO BE ABLE TO FIX HIS MISTAKE. If this isn't fixed I will make sure everyone in our party writes their experience with this business. If ANDY is able to fix this then I will update this review. At the moment I DO NOT RECOMMEND. They do take your money at the beginning of the pick up not at the end like other businesses. read more

HORRIBLE!! WORST customer service. Was promised a brand new white crystler for wedding, paid in full in advance. On the day of wedding a black limo arrived for pick up of the bride and groom. When I called the company, spoke to Andy and he was completely unprofessional. Not willing to compensate or make amends for mistake and was told he was doing us a favor by letting us use the limo for 2 hours. He raised his voice and said he had no record of me requesting a white limo and that I could go somewhere else for service. I have email proof that I requested a white limo and he said that it wasn't ready. I didn't receive a call to notify me of this. I would have went with another company that I received a quote for that was cheaper but I was told I would get a brand new one through ultimate limo. Worst $330 ever spent. If Andy was willing to compensate or even an apology for the mistake it would have been accepted. It was VERY important to have a white limo. We were super disappointed and frustrated after the phone call. read more