These guys are AWESOME! They can beat any price and have excellent customer service! I will…read moredefinitely buy again. Thanks Bobby!

My go to store for WSU hats that I can't find anywhere else. I live in seattle and have ordered…read morefrom them multiple times. My latest order came in 2 days!

Do not put your trust or money in this company. They blatantly lie on prices, and you will only…read morefind out if you try to return an item. I returned items of my over $100 purchase and when the credit posted on my account, I discovered they had shorted me $10! How unbelievable! What scum would knowingly run a business in such an underhanded fashion?

I'm not sure if things have changed from the last reviews time but this place is great!…read moreI have been a repeat customer for 2 years and the customer service is always good, not just for me but it seems like for everyone else I've seen them deal with when i'm in the shop. I can't remember the lady's name that seems to run the place but she's great. They've helped me out a bunch of times with different payment types, rush orders, complicated orders. Overall: very flexible, helpful, friendly and well priced.

I too had a horrible experience with the shirt shack. I visited the shirt shack with intention of…read moregetting 50+ shirts made and many hats embroidered as well. I told them I would like to do a small order of hats to make sure I like the quality and they way they do business and then we can take it from there. When I told them what I wanted to be done, I they presented themselves as uneducated in the field. When I was asking them questions assuming they were experts I was getting answers back like, "I don't know" or "I am not really sure" when I was looking for assurance. They told me it would be around two weeks before my order would be done (8 items) which seems abnormally long but I decided to just go with it what could go wrong. That was my biggest mistake. Upon walking out I had a discomfort that I even expressed to others that were close to me that I did know how well this was going to go. Fast forward to a week an a half later, I get a call from the shirt shack saying they can not do my order because my text would not work with their machines claiming this if the first time this has ever happened. I didn't give them a super elaborate logo, just two words in a certain text. I went down to shirt shack to pick up my jacket that was going to get embroidered as well as the hats and also receive a refund for the order for the upfront payment I made on hats and the service. APPARENTLY they can not give me a refund because they already ordered the hats yet at the same time they are not able to deliver. After a couple minutes of pointless arguing I decided that I will just take it up with the credit card company. What a hassle this has been, I wish I would have never gotten involved with the Shirt Shack. Lucky enough when expressing all this to a friend, I was refereed to a place that will do shirts, sweatshirts, and embroidery for me at about half the price, so at least some good came out of it. I'd just play it safe and stay away, find another place that cares for your business because there are plenty out there.

This excellent little store in the heart of downtown Moscow provides a home for outdoorspeople and…read moreclimbers looking for some great gear. Fair prices, a large selection, and knowledgeable owner and staff make this a must-stop for avid outdoorsy folks in the area. Whether you need a belay device or some new sporty sunglasses Hyperspud surely has what you are looking for!

This is a fantastic store with excellent customer service. We stopped in while on a school visit to…read moreU of I. The owner took a ton of time talking to us about outdoor activities in the area with tips on where to hike, bike, and climb. She referred us to a couple of other stores for extra information on other activities. She was so helpful and really made a great impression on my daughter as she searched for a school and town to live in. The prices were great and selection excellent for such a small town. (Screaming deal on Chacos!)

I recently bought a used Aventon e bike from Scott. The experience was tremendous. He answered…read moreall my questions and made 100% certain that the bike was in absolutley perfect shape. I could not have had a better experiance.

Scott is a benefit to the community. He fixed my e-bike and taught my daughter to ride a bike this…read moreyear. He was calm and patient with my daughter and she came away proud of herself and excited to continue using her bicycle. With me he was accommodating, honest, and fair. He's one guy doing it all, so come with an understanding he's being pulled a hundred different ways but he's quietly working hard to help everyone. Just super impressed and happy he's in Pullman.

Was hopeful for this place and the new blood, been shopping there for years now. But had a recent…read moreexperience that really soured me. They sold an item I was in the process of buying, and I even offered to put money down on it. They didn't properly communicate with me or fully tell me what was going on, just kept stringing me along for weeks. It ended with them saying "we shouldn't do business" no prob. I won't be back. Eric seems like a good guy, just didn't handle things well or be upfront and that's why I won't be back.

Great place to do business! The store is like a step back in time! People are very knowledgeable…read moreand friendly!

Came in with some play in my bike frame that I couldn't figure out. The Rolling Hills guys got the…read moreproblem figured out and fixed in less than an hour. One of the best bike shop experiences I've had. Super nice and reasonable prices. Highly recommend!

I brought my E-bike in after assembling it my self to have them check it over. I had a few concerns…read moreabout spongy brake lever and some tinging coming off of the disk brakes. The first issue I ran into was that they did not inform me they could not take e-bike battery's. So after I dropped my bike off I had to carry around my bike battery around school all day. I picked up my bike the next day and the mechanic told me everything looked all good. Except when I started riding it they fixed none of the issues I asked them to address. So the following Monday I went back in the shop to talk to them about the tinging and spongy brakes. But the mechanic told me that it was just normal sounds and refused to look at it. Then I asked him about bleeding the brakes to fix the spongy brake. He barley glanced at it and told me he does not have the tools to do a basic brake bleed on my bike. It seemed like he just did not want to work on my bike at all. The tinging continued to happen and eventually I got tired of the spongy brake so I brought my bike to Paradise Creek Bicycles. They were able to identify the problem with the Tinging on my Bike in about 30 seconds and had no issues doing a Bleed job on my bike. They seemed much more willing and able to work on my E-bike then rolling hill Bicycles. My recommendation if you have an E-bike in Moscow would be to save your money and take it to Paradise Creek Bicycles.

Nathan is awesome, super friendly, super helpful guy. He made us feel comfortable asking questions…read moreand figuring out exactly what size and accessories we need. Thank you!!

Have bike trouble? Tough luck they are closed Sunday and Monday so I hope you have what you need…read more The selection is not great at all. Limited grip take, mostly e bikes for sale and little gear. The old guy who runs it won't even check you out. Opting instead to talk to his buddies while you stand there waiting to pay worse than retail prices. Multiple times I have had bike trouble and need a quick fix. But nope. It's the weekend, and B & L isn't open. I have to take time off work and school to make it to this bike store. I would trust REI more.