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    Ulta Beauty

    2.8 (69 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - Ulta Beauty

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    Latoya E.

    I am a freelance (travel) makeup artist based in Waldorf. I absolutely love love love makeup so Ulta is a go to spot for me. Unfortunately this Ulta location is by far one of the worst ones I've gone to. The staff never seem to know what they are talking about. Which can be very frustrating for customers who come in looking for items, suggestions and to redeem rewards . I suggest if you must patronize this location download the Ulta app and browse the products before going. Get an idea of what you need or would like to try. The fun thing about Ulta is you can test the products on yourself, right in the store! They supply all sorts of applicators to test items with. I also suggest becoming a rewards member so you receive the sales mags and know when hot new items are coming in. Management should really go over how Ulta rewards works and how customers can use them properly. I've also had issue with that. The sales cashier would not know and just assume it's ok to proceed on with closing out my purchase. This is unfair to customers who earn points and rewards and end up paying more than they should. I have only stumbled across one sales associate at this location who kinda knew her product knowledge. She also knew how to properly explain to me the best way to use my rewards. I wish they trained their employees to have a top 10 must have items based on specific customer needs; such as complexion, skin type, desired appearance, etc. A customer should be able to actually leave with items they are satisfied with after getting home and using them. I know too many women in this area that say they purchase incorrect color items based on sales associates suggestions on color matching and what not. On several occasions I've assisted other customers with their item selections because I've either been approached about my own makeup application/appearance or I've chimed in when I've seen a customer in need of assistance. Ulta really is a cool store, the lay out can be overwhelming, especially on the weekends when it's more crowded and people don't actually know what they need. With better training I think the customer experience could be greatly improved at this location.

    Yolanda W.

    I frequent this store very often. The associates are always friendly and helpful, and the store has every beauty item you could ever need!! A few weeks ago an associates (sorry I'll have to update with her name) was very helpful with my questions about applying lashes, and she gave helpful tips that I have tried which actually work! My cousin who was visiting from out of town that weekend was highly impressed with the kindness of the associates as well. Someone helped her color match liquid Bare Minerals foundation which she now loves, and find the right hue of lip gloss of what she had been searching for. We got to the check out counter and the cashier was all smiles. She gave us a friendly greeting and signed my cousin up Ulta rewards. Happy customers = more items purchased Just take my money Ulta because the ladies at this store serves your brand well!

    Tamika G.

    Awful customer service. Rarely do I leave bad reviews but I could not let this go. Been in the area for about 6 months now .I've been to this location several times and each time it's been extremely disappointing. Today was the worst. Walked in NO ONE greeted me. A sales associate looked me dead in the face and said nothing. My trip today was to smell and hopefully find some new fragrance. I went over to the fragrance section where again NO ONE greeted me. There were several sales associates on the floor. I was in the store for a good while. At least 20 minutes. In fact instead of greeting me or asking if I needed assistance I realized i was being watched. Every move I made I look up and am associate was looking at me So very disappointed. I continued to browse the fragrance, made my decision and began to walk to the front. I walked past two more associates again neither said anything to me. I won't be back. This location is near my house. If I need to make a purchase from Ulta, I'll do it online or I'll drive further. Don't shop here.

    Usually sold out of shades for "darker" skin tones.
    Daviña D.

    Staff usually greets at the door.Managers can be helpful. However, store is usually poorly stocked and you're told "Everything we have is out on the floor." I've even come back on days when they get shipments and the following day but always "sold out". This place is convenient, but if you're looking for good product selection ( MAC,etc.) try Annapolis location.

    Right cheek burned from the wax!

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    10 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    5 years ago

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    1 year ago

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    7 months ago

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    2 years ago

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    1 year ago

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    7 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    7 years ago

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    4 years ago

    So nice inside and clean, first time being in this ulta in waldorf. Deff will be back for restocks of stuff

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    7 years ago

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    4 years ago

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    4 years ago

    Got my hair cut at Ulta by Wanda. She was amazing and really took care of my hair. She was amazing 10/10 would recommend her.

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    14 years ago

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    14 years ago

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    9 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    10 years ago

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    7 years ago

    I had THE best experience in ULTA. Chanel was very helpful. She knew her products. Customer service was 10+. Thank you Chanel!!

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    11 years ago

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    11 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    8 years ago

    I always use the coupons I get in the mail here and get the best deals on makeup necessities!

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    6 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    I was so surprised and excited altogether, because I did not have to go in Macy's and/or another department store just to get to MAC.

    Mentioned in 4 reviews

    Read more highlights

    The Beaute Bar

    The Beaute Bar

    4.8
    (69 reviews)
    26.3 mi
    $$$

    I had my brows first done by Amy about two years ago and they completely transformed my look! I…read morewalked in to her super clean and cute office with barely any brows at all. They were super thin to begin with, and with age they had started to thin out even more. They were so thin, they disappeared in photos . Anyways, she helped me pick out color that would complement my ever changing hair color. The process it self isn't completely painless. She uses numbing creams on your brows so it is a lot less painful than getting a tattoo, but you do still feel the tools slightly on your skin. (A little) pain is beauty, right? Keep in mind your skin and your skin care routine can really impact how long it will take your brows to fade. You should expect to come in once a year for an annual touch up. Immediately after after a visit you'll need to avoid getting water on your brows for a day, and then avoid being in direct sunlight and sweating (I avoided taking cardio) for about a week for the ink to set. This is the same with tattoos (which I have a few of so I was prepared for this). Your brows will look darker than expected due to scabbing but your real brows will be revealed by the end of the week! One last thing to be prepared for: funny looks from people when your skin starts to heal and peel One patch of skin on my right brow which for no good reason just does not hold ink. It fades super quick compared to the rest which stays and fades consistently over a year, but this one spot just refuses to keep ink! Amy has been super helpful and nice in doing extra sessions to try going over that spot a bit extra. It's definitely easy enough to fill in this one spot with makeup but wanted to mention since Amy has done everything to to try to help it, but it's clearly an issue with that patch of skin. For you people who hate calling to make appointments, you can schedule online and even text her direct (I've sent photos of my brows this way) and she's super quick (within 24 hours) in responding!

    Sometime in the last 3-4 years, my eyebrow hair has either slowed in growth or stopped altogether…read more I've been filling them in with eyeshadow or using those brow pens that draw a few thin lines at a time. I was chicken about this process because I wasn't sure about whether I could tolerate the pain or, even worse, I'd end up looking like Groucho Marx. I am not about the trendy, strong eyebrow game. I had been searching through Yelp and Facebook to see what reputable places offered microblading and I was about to head to Baltimore until I read all the reviews for Amy. And since location is also important, it helped that Microblading Magic & More was in Fairfax. Amy listens to your concerns and she definitely knows what she's doing. She makes herself available for any questions and she really knew what I wanted. She also told me exactly how my brows would heal, so I didn't freak out too too much. Amy knew that I didn't want strong brows, so I chose the shade lighter than black, which was maybe a brownish gray. During the healing process, your brows are pretty dark, and I actually grew to love the 'bolder' brows; so when I go back for my six week refresh, I'm choosing 'to go black.' I'm super happy that I took the plunge and got my eyebrows done. I had my misgivings, but beauty is pain right? If you're in the market for semi-permanent eyebrows, Amy of Microblading Magic is the real deal.

    Photos
    BB Glow Treatment aka Permanent Foundation & concealer
    BB Glow Treatment aka Permanent Foundation & concealer
    Facial
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    Facial

    Ulta Beauty - cosmetics - Updated August 2026

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