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Shawnee, KS

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Ulta Beauty

4.0 (1 review)
Open • 10:00 am - 8:00 pm
Updated a few days ago

Services - Ulta Beauty

Haircut

Ulta Beauty Photos

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2 months ago

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Ulta Beauty

Ulta Beauty

3.6(22 reviews)
4.3 mi
•$$

Nice to be able to get in and out when you know your purpose…read more I asked for guidance to Neil polish. I received direction. Selected my color then headed to mascara. Chatted up another patron who guided me to the brands to checkout. Needed help again locating the brands, the same nice beauty assistant helped me but recommended another. All within 10 or so and boom. at the register and checked out! I even got my receipt via email!

I came in for a Loreal product…read more The hair specialist in the back took my number down to get back to me about hair treatments. They told me that the henna I have used to strengthen and relax my curly hair had destroyed my hair and that my grey hair would never be a nice texture. That no product would help. I told her that I was desperate for an immediate solution, even an imperfect one while I waited to hear back from her. She said there were none. I decided to look for the L'Oreal product anyways. It was $14, so I bought it. Lost business over $14. The Loreal product is wonderful. My cuticle is closed, and my hair looks the best it has in years. I greatly appreciate the salesperson who showed me where to find what I came in to buy in the first place. I was happy to pay extra to be pampered with a protein treatment. I will find a different salon to do so. I've dealt with enough hair stylists who do what they want rather than listening to what their customer is asking for. The hard sell is not what I needed. This is not how you should get clients. It's a good store. Clean, and well staffed. Maybe just be careful of the folks who will tell you that your hair is a lost cause - it may only cost $14 to fix your problem, but they are selling a service not fixing your issue. Disappointed to find that hair at Ulta is no different than taking my car to the mechanic. Refusing to listen to the customer, trying to sell services that are unnecessary, and refusing to provide simple solutions if they can't make it expensive.

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Ulta Beauty - cosmetics - Updated October 2026

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