the staff is so kind! i was very nervous about getting a facial wax but Ari made me feel extremely comfortable and it was a painless experience! she was so personable and talked with me through the entire process read more

They never have Bare Minerals in stock. Ever. I went in today and they 4 powders in stock. 4.

I took my mom in for make up as a Mother's Day treat, and she enjoyed it. I wouldn't even let her know what went on behind the scenes as to not disrupt her day. This rating is for the people at the register. Zion provided horrible customer service. One of the girls that helped us had written out instructions for my mom's make up on one of their sheets. He saw it on the counter and started questioning why there was nothing checked on the back. I told him the sheet was instructions only and he wanted to make a big deal, saying didn't y'all get your eyebrows done. I told him to call the girl up to the front and he did when she arrived the lady up there with him (maybe the manager told him we had been in before) and she said he was right in what he did since he didn't know we were in earlier. He had to know something if he kept saying, didn't y'all have eyebrows done? I had just walked in to pay for my mom's services so he didn't see me get services earlier or did he? Why would he have said that unless he had some prior knowledge. He took what should have been a happy experience from me to my mom and made it just the opposite (Ulta). When we were in earlier we had a little wait checking out while I guess the manager assisted Jacorian who was being trained. He said it was his first day. The checkout experience was the very worst of the day. My mom loved her makeover. Kudos to the two ladies that helped. read more

So nice! Very clean store. They are always very helpful everytime i go in here. The products are always nice and organized

Amber did an amazing job helping me find my correct shade!! she was very knowledgeable and patient.

I was there as a first time makeup buyer and I had the perfect sales lady her name was Molly. I loved her customer service she made me feel comfortable asking any question she was patient and kind. She made me felt like I knew her before I even came into Ulta. Anyways if anyone needs help with makeup i recommend Molly. Molly if you see this thank you girl .. read more

Ulta is supposed to be my happy place, where a girl buys makeup. Not this Ulta. The nail polish selection is scarce in your basic colors like pink, nude, red, basically anything that is ok to wear in the workplace. There is almost NO CONCEALER AVAILABLE ANYWHERE FOR FAIR SKINNED WOMEN LIKE MYSELF. There are no testers for the Hempz lotion, leaving you to only buy the $7.99 travel size, which I did before, and what a waste of money, half the lotion stank so bad. Most of the tried and true cosmetics cannot be found here, no Covergirl, anything you can typically find at any drug store. Too many "new" brands that may be popular for the younger generation, but for older customers like myself with money to burn, no reliable products.Maybelline selection is too small. The Zoya, Pacifica, Essie, Orly, & China Glaze nail color is in desperate need of restocking. The staff was wonderful, some girls getting their makeup done. I just think I might hit up CVS, Walgreens, Target, or Walmart in the future because when I go buy makeup, I want to see BIG, RESPECTABLE BRANDS, not stuff that only caters to Instagram influencers. read more

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Terry did an excellent job on my hair cut and Liam did an equally spectacular job on my eyebrows!! Highly recommend both of them!!

I give this place a 3 for product options. There are a ton of product lines to choose from at Ulta and several different ranges of prices. I went in this weekend and a few employees were talking about their personal lives but not greeting customers. I walked around and noticed several pretty messy cosmetic areas. The ladies restroom has had an issue on two of my recent visits - let's just say it needed attention both times. I've never gotten my hair or nails done here so I cannot speak to that but saw several clients receiving services. read more

I have to admit, I had never been in an Ulta store before. I went in to buy a shampoo that someone had recommended for thinning hair, and after locating it, I decided to walk around. I was hooked!! I had no idea it was such an awesome store. I always thought of it as a beauty supply warehouse sort of place. Jess and Emily, two fabulous saleswomen, who helped me find a perfect perfume (Chloe Nomade) were patient and never pushy. Sheri, the absolutely delightful woman who helped check me out, took the time to explain how the Ulta credit card worked (yes, I got one for 20% off today's purchase, plus double points), and she also explained how the points worked, and why I should download the app, and she even told me about upcoming sales. All in all, it was a great experience!! read more

we can't say enough about Rikki and the team there. They won our heart when the saved the day after a local salon did a bad job on her homecoming hair and didn't have her makeup appointment. so we called and the manager hooked us up with a great makeup expert. When she saw my daughter crying, she got her in to the Salon where Rikki made her hair spectacular!!!! A couple of weeks later, she wanted her first growny hair cut with highlights. Ms. Rikki was amazing!!!! Go see her for all your hair needs. read more

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The atmosphere is awesome & the staff is super friendly! Today I went in for a haircut as a walk-in and landed in the hands of Mr. Terry Alday. He is absolutely amazing. Mr. Terry cut & styled my hair and I love it. I will be returning for future services. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Mobile, Alabama

Really appreciating the curbside pickup! Today I ordered my daughter some foundation - of which she had previously used a trial size. Within the hour I got a text that it was ready. Drove up, parked outside the front of the store with my flashers on, and almost immediately a person came out with my purchase! Wish every store did this from now on. This was painless! read more

This is a sorry excuse for a store. Everything is so disorganized and poorly stocked. The makeup section is especially bad. The shelves, displays are filthy and need to be wiped down. So many products are out of stock. Very ticked at the constant long lines (every single time I have been in) with only one available cashier, while there was a cluster of at least 4 employees talking at the fragrance bar 6 feet away from the registers. At one point another cashier came over, opened his register with a huge, dramatic sigh, rang up 2 customers and then closed back up leaving me next in line wondering WTF? Hate this place but they are the only game in town. read more

Awesome!! I did get many Christmas gifts from here this year as well as makeup and fragrance for me. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Mobile, Alabama

Wow! Megan is amazing! She took her time and made my daughter feel special . So happy to find such talent read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Mobile, Alabama

I love Ulta. I really do & I am somewhat of an addict.... last year I redeemed $250 worth of points so I am an Ulta super fan. Lol. Today for the first time I went to the benefit brow bar. In the past, I had avoided benefit's brow bar because it was more expensive than what I was paying at other waxing salons but today was Sunday & all other waxing services were closed. I needed my eyebrows waxed really bad so I decided to book here. My appointment was at 11:20 & I arrived around 11:15. McKenzie immediately started working on me. She cleaned my eyebrow area with a great smelling solution. She outlined my eyebrows based on the perfect shape for my face. She then showed me the "results" & gave me recommendations which I went with. She then clean my eyebrow area again & waxed my eyebrows. She was precise and she took her time. I did not feel like it was "wax, wax, leave" like other salons do. She then filled in my eyebrows. They look great! She had great customer service and was super friendly. I will be coming back not only because of all the extras you get with the eyebrow wax service but because of her! Ladies, if you're wondering if the $20 is worth it, IT IS! It's so much more than your typical eyebrow wax. They really are professionals here. read more

Ok, let's keep it real. Who doesn't Ulta? I could spend hours there searching for hair products or a new lipstick (or 4). Since the store opened on Schillinger Rd, that's usually "my" store, but I stopped by the original on Airport today for a couple of items. I couldn't find what I was looking for right away, and apparently I was quite the bother to the FOUR associates standing right up front doing absolutely nothing! Don't mind me, I'm just a paying customer. So very sorry to interrupt... read more

I went into Ulta today to buy a gift card for my teenage daughter's birthday. I was perusing the aisles putting on makeup, enjoying a half-day off work, when this young man, Shaunelius, asked if I wanted to buy a hair package insted. I declined, but asked him for a haircut for myself instead. My hair was loooking RAGGED. He took me back right away and immediately started trimming the hideous dead ends from my head. Fifteen minutes later, he had, in one small hair cut, done absolute wonders for my hair. It looked SO much better. I'm not sure where Shaunelius went to cosmetogy school, but he has TALENT. If anyone is needing some major rasing from the dead work done to their hair, go see Shaunelius at 3250 Airport Blvd. Mobile, AL 36606. You will NOT be sorry!!!! Thanks, Shaunelius! read more

I came all the way from Ft. Worth, TX for Joel Hays to color and cut my hair! He is the best there is! Everyone at the store was wonderfully polite and accommodating. Joel is the real deal when it comes to a color specialist! You're missing out, Mobile, if you haven't had your hair done by Joel! read more

Maghan was amazing. I missed my appointment but went for a walk-in and the place was very accommodating. Staff is super friendly! Maghan, once again was amazing. She gave me the haircut I wanted and made me look good in it! She really is a great hairdresser and I would recommend her to anyone. read more

Kay is amazing best makeup and eyebrows that I've ever had! Nice and very helpful! Would recommend for all

Walked in yesterday looking to get a haircut. Joel immediately fit me in (I'm just lucky, I guess), and gave me the best haircut of my life. 6 inches chopped off and I love it. He is so experienced and professional. I'm moving soon, but would love to just bring him with me! So highly recommend! read more

I love the convenience of having practically any makeup I want to buy in the same place as awesome hairstylists and great facials too. Erica is fabulous and always listens to you about the way you want your hair styled! read more

This review is for Erica in the Salon, specifically, not the store. Erica has done my hair twice and I've loved it each time. She listens to what you want and gives it to you. She's great! I travel over an hour just to see her. I highly recommend her! read more

If there's an option for Negative stars, I'd certainly select it for this establishment. The so called associates here have Zero customer service. Snap out of la la land ladies, it's Ulta. People come here in a good mood, a smile from the cashiers are few & rare. Don't count on actual help at this location. The lines are long due to cashiers dragging out the process. Asking for help seems like an inconvenience. I asked to speak to a manager in charge, no one was there or so the person claims. read more

Erica is my go-to for all things hair!! Her attention to detail and her enthusiasm make for an amazing experience -- she is always just as excited as I am about my hair and it turns a mundane task into something more special! This is especially true of color. She's also quick but accurate, which is important to me; I enjoy my time spent in her chair but never feel like I'm stuck there for a ridiculous amount of time! Thanks, Erica!! read more

This place is not just for women. It does a couple of shelves for men. I have purchased shaving products and some cologne from there. They have many brands of shaving supplies: Lab Series, Art of Shaving, Anthony Logistics, etc. Store is clean and staff have always been polite and helpful when you see them. read more

Don't waste your time shopping here because they're not going to have what you came for, especially makeup. Everything is always out of stock and the displays are empty. If they do have anything it's out of place and unorganized. Go to Sephora or shop online, the taxes will be cheaper. read more

Excellent salon manager there! Joel cut and styled my hair today and did a fabulous job. The best blowout.

Went into Ulta 9/10/14. As the employee was unlocking the door to open, late I might add, she closed it behind her and muttered a barely audible good morning as I opened the door for myself to walk in. The store was dirty, trash was all over the floor. The shelves were not organized, products all over the place, nothing where it should be, they were out of a lot of products, too many to just be waiting on more. There was no alcohol or cleansers out to remove samples. Not one person asked if they could help me, employees were walking with their heads down, intentionally avoiding doing their jobs. I want to thank Ulta for reminding me why I shop at Sephora. I will not waste my time there again. read more

I just left the Ulta across from the Bel Air Mall. There were probably about five associates working in there and no one could help me. Even after I asked an employee helping someone else if she could grab another associate to help me, to no avail no help. On top of that she gave me some weird face. The other associates were talking to each other and walking around. Won't be going back. You may want to evaluate your employees because I'm sure there are plenty of people who would kill to work in there. People that can give better service than what I just received. read more

This place is just the worst. Sales associates that will stand there running their mouths to each other while customers need help. Cosmetics and polishes are always poorly stocked, the shelves and fixtures are filthy with make up and the store in general is dirty. If I absolutely have to have something that comes only from ulta, I order online or head to another store. Yes, this location is just that bad. read more

Alanna always does a great job on my hair! I've gone back to her several times, and I'm picky. She takes her time and really listens to my ideas, then works her magic. Highly recommend. read more

I am leaving this review for the Ulta location in west Mobile at 7765 Airport Blvd. Suite 801. Alexis a designer in the salon is absolutely wonderful. I made a last minute evening appointment that I was late for. She never rushed thru a thing from the consult to tje shampoo. She gave one of the best haircuts I have had in a long time. Thanks Alexis! read more

I'm not sure if this is the store in Mobile Alabama on airport boulevard or not but I am so completely over that store. No telling how much money I have spent in there. Ashanti by six different lipsticks today and not one of them were in stock. And it happens Time after Time after Time. and Rosie has no business being in management she can't even manage a smile she talked to me in a very condescending way as if I were in elementary school and being scolded. not one apologetic word when I was asking her about none of them being in stock instead she was kind of smart Alec and kept repeating over and over the same thing that she could order it for me and I kept telling her if I had wanted to order it that I could order it myself, I did not come in the store and waste my time looking for something to have them order it. I just wasted over 2 hours of my time all to leave empty-handed with a manager basically made me never want to come there again because of her lack of customer service skills, I'm so completely over it back to Sephora I go. read more

HORRIBLE EXPEREINCE! NO STAR....Girl named Melanie did my hair, OMG, she just started 4 months ago at ULTA. She need to go back to school for hair again! she has no clue what she's doing. Now I have to go back to other salon to get it fixed. Its THAT BAD!!!! trust me. Please do not waste your time to go to this ULTA near belair mall. The girl who washed my hair, don't know her name. She messed up my makeup. She need some lessons how to wash someone's hair at Salon. I'm extremely disappointed with customer service, I made an appointment with someone on the phone for 5:15pm, and I was there at 5pm and I had to wait till 6:30pm for my turn. no team work! this place is totally trash! DO NOT GO THERE!!! read more

I came here to get a perm in spring 2013 and asked for the salon manager to do my hair, not sure if it was the manager but a small dark complected girl did my hair. As soon as she started pulling out the rollers chunks of my hair started falling out, she said ohhh this is normal it will be fine, well for weeks chunks continued falling out and the rest of my hair literally was in dread locks, I finally had to cut it all off and before I came in I had long beautiful silky hair!! How could anyone do this!! read more