Not mad at this location. Figured I stop in since the demographic is different than Atlanta and my local store always sells out of my must haves. I was in business. They had all the hard to find faves. Organized, friendly... there was only one cash register open initially but someone else walked over. Easy to find things. Fast check out. read more

Ulta Beauty - IYKYK - Cosmetics & Beauty Supply Near Me - Destin, Florida

i came in looking for a specific lip routine and couldnt find the all the specific products i needed, sydney was so so so helpful, hands down best ulta employee i have ever met in years. she took ao much time helping me looking for similar items that would work with what I was looking for!! she put in extra effort on everything! I then wanted to look for a new skin care routine and she gave me all the tips and tricks and really put me on. the routine she gave me actually works and i will definitely be coming back to repurchase these products. honestly she worked with me for over and hour then healing me with a new hair care routine. seriously she Is the best and deserves all the credit. she's very good and helpful with everything she does. yall are very lucky to have her as someone representing your store. 1000/10. she did an amazing job and helped me so much!! read more

Y'all sold me a tester. I got home looked at the lipstick and it was USED. Make sure you look at it and make sure the seal is not broken because they sure as hell do not. Never going back. Thanks Ulta! And no I did NOT grab from the tester place. I grabbed from the pull out drawers they have. Y'all need to inspect your items better. read more

I just moved here in January and I am and Ulta frequent flyer. The staff at this location is mostly extremely friendly. Some of the cashier girls are indifferent, but who cares. The manager is STELLAR, and I am always helped promptly whilst in store. So this week, I went to the Ulta hair salon for the first time since the new stylist I had found in town was just...not working out. I am a bright, white blonde with a level 6 natural hair tone, so you can imagine that it's a lot of upkeep. I went to Morgan for a shadow root so that I can alleviate some of the high maintenanceness from my hair care routine...y'all. As someone who has ONLY been going lighter for three years now, I was terrified to let anyone out a dark color in my hair, even if just in a small amount. Morgan was friendly, hilarious, professional, and gave me the BEST hair cut and shadow root. I am SO SO satisfied with the results. I look like a hair model. Thank you so much to the store general manager who recommended Morgan to me, to all the lovely employees who make this Ulta location bright, clean, and pleasant, and to Morgan for giving me Instagram model hair. I am SO happy. The prices were VERY reasonable as well. read more

When I had walked in the store I was offered a basket by multiple workers, and after only 2 minutes of being in the store I was being followed by 3 workers, every corner I turned I was being followed, I had opened a box to check what shade the powder was, and had set both the box and the powder back into my basket. And a worker ran after me and stuck they're hand into my basket and snatched both things out of basket, and screamed "IS THIS AN EMPTY BOX??" And I said "no the powder is right next to it". Then the workers began staring and pointing at my pockets on my cargos, to the point where I had to flip my pockets inside out! Will not be returning, the disrespect was truly insane! I would recommend the Sephora in Destin commons over the ultra any day! read more

Yes Ladies! Go see Jiana!! She is awesome and so patient with her customers. Love my hair!!!! read more

Ulta Beauty - Look at my pretty hair - Cosmetics & Beauty Supply Near Me - Destin, Florida

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Not only are the employees rude every time you go in there, uneducated in their products, they also close whenever they want to. Hours are posted and often will close a half hour to an hour earlier. Very inconsistent. read more

Awful customer service. I was trying to find an item and the employees seemed interested in customers dressed in clothing that showed they have money. I was trying to find lipstick but I guess I shouldn't wear a sweatshirt in there ever again. I asked for help and was ignored. I'll shop elsewhere. read more

The staff is utterly horrible. I walked in between 10:30-11:30 am this morning and three girls were standing together gossiping about another customer. Nobody said hi. I waked by them looking for something and not one of them asked me if I needed help except for a sweet Asian girl who asked if I needed a basket. I went to the hair dye aisle and heard the girls talking bad about a customer. I went to the front to pay and the lady at the checkout didn't say "hi" or "did you find everything", she just asked me for my number to which I declined and then asked me for my email to which I declined. I know service is hard to come by in this town and especially in this world today, but, come on! Who are you hiring?! read more

I'm not sure what your business model is but making customers wait in a long line while one clerk works checkout by herself doesn't seem customer oriented. You have the equipment to handle 5 clerks, I think you should sell 4 of them since you obviously don't want to use them. Other people in the store need to help take care of the 10 customers in line. I know losing out on the $53 sale when I left doesn't mean much. But I won't hesitate to complain about Ulta to my friends and family. I'm a man. You're lucky women put up with your model. Maybe I should consider getting into this business. I mean, you don't have your own products, you just have to service customers. Huh, must not be that tough. Best of luck! read more

I spend extreme amounts of money at ulta for years now. but after I use the point I have saved. I will take my business to Sephora. I went in to exchange a foundation I received for Christmas. I had Covid and was in quarantine followling cdc guidelines till everyone in my house hold was well again. I went to exchange for the right color. (because I'm tan it's a hard match online). I was treated like I was a problem because I was unknowingly two day past my return date. I wanted no money back but to exchange for the proper color. Long story short they offered me 29 cents. for a $40 product. And while waiting on 10 minutes for management sell's rep try to rush me into just buying a new one "because the process would take to long. I don't write these often but super unhappy with my service. read more

This is definately a shop for the ladies (though there is a very small area for manly facial products and some cologne) I buy my entirely too expensive hair stuff here...coupons come in the mail often which helps however there is a lot of small print exceptions to rule so read carefully. Customer service is ok when you check out but the line usually moves slow and it's often difficult to find help when your in the aisles. All in all the product selection is good. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Destin, Florida

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The Salon at Ulta was great! I really have no complaints about my first time visit for a haircut. **PERSONAL BACKGROUND CHECK** I have ALWAYS had long hair. My hair has never been shorter than my boobies. I'm pretty lazy when it comes to my hair and I always kept it long because I felt like it was low maintenance. Right before this haircut it was at it's longest and I was just tired of the heavy length and decided it's time for something new! Sooooooooo, after a few weeks of research I decided to get a LOB (long-bob) haircut and then donate my locks to Pantene's Beautiful Lengths. A few more weeks passed and I was nervous, I didn't want to go through with it. Then out of no where I was running errands and just so happened to stumble into Ulta. I asked if they had a stylist available right now and she said YUP! Barbara was my stylist. A super sweet lady who made me feel very comfortable about going through with this drastic change. I showed her a couple of pics and she got right to it. I am super happy with my results and the service at this salon. The prices are also reasonable. Thanks for making this experience easy and fun! read more

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I love Ulta. I am a PLATINUM member of their reward program. Needless to say, I spend a lot of money in this store. This store has the rudest employees. Only one employee spoke to me the whole hour I was looking. There was a male employee who literally looked down his nose at me. I do not need to feel like an inconvenience. The management needs to remind the employees why they are there. read more

Ulta Beauty - My favorite, Tarte - Cosmetics & Beauty Supply Near Me - Destin, Florida

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My 5 star rating is for one associate in particular. Roy went above and beyond helping me find the product I came in to buy (hair gloss) and recommending an additional product (lipstick) that ended up working perfectly! Beauty stores are not my comfort zone, but Roy was so sweet and knowledgeable, I trusted him and enjoyed my shopping experience. I'll be back any time I need a new product! read more

Look the Girl was great , time to touch up my roots ! Do you have time to fix roots today or tomorrow ? Thank you , so happy ! As forever being a blonde ,it's a nice change . read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Destin, Florida

I finally decided after almost 7 months that I would trust someone in Florida to do my hair, big mistake! I relocated from Southern California & have had the same hair dresser for several years who does an amazing job with giving me the perfect ombré!! During my consultation prior to the stylist doing my hair I felt a little at ease because she reassured she was a Master Stylist and had been doing hair for several years. The salon manager Pamela did my hair & it took several hours Ulta was closing so I feel as if she was rushing, towards the end of my appointment. When I sat in her chair after my wash I could instantly see the orange tone of my hair. She did a quick dry around my face but at this point I just wanted to go home. Once I got home I sat in my shower with Shimmer Lights Purple conditioner in my hair for about 30 min in an effort to tone down the unwanted numerous shades of orange. In the morning I went back to Ulta after being so unhappy & she offered to redo it later on that day. I am a dental office manager and it was a inconvenience for me because now I had to leave work early to correct an error that should've been done right the first time. I was excited to get my hair done because I had an all girls trip planned to Tampa. Unfortunately, the whole weekend I had to wear my hair up or struggle trying to style it to camouflage the horror of my hair. Now I have to go to another salon in a 3rd attempt to fix my hair! I know ombré has only been around a couple of years but as a stylist you should definitely not take on the task of doing it if you are not skilled in doing so! I am sooo unhappy with this whole situation. read more

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Jadaisha was awesome!! She took a negative situation and turned it into a great experience. I can't say enough about her professionalism and kindness, as well and her skills. I am a client for life! read more

Courtney at this Ulta location was amazing! So knowledgeable, enthusiastic and sincere--thanks for a great customer service experience!

I went in for a hair color correction. What was suppose to be strawberry blonde highlights was strawberry red. My hair was red, pink, orange and brown. No I didn't color it myself. Julia did her magic and gave me a warm and rich color that was perfect. I have gone to Ulta several times when on vacation! It's a little expensive but sure worth every penny! Thank you Julia! read more

I recently went to Ulta and I was shocked to see how drastically the store layout and product selection changed. I used to love going to Ulta. I ended getting 3 items and used a gift card. I would not have went if not for the gift card. I knew better. The girl at the checkout had to be told to help me. She was mad at the manager and seemed to take her attitude and frustration out on me. She was rude, and not friendly at all. I think her name was Sarah. Her appearance was not professional and neither was her attitude. I will NEVER step foot in another Ulta again. Especially not in Destin. I love Sephora better anyways. Sephora has better products and way better customer service with friendly people who are helpful. Ulta is not worthy of one star, they get minus 0 stars!!! ="( read more

They are good with hair but i just got my hair done here and i just wanted a root touch up and showed the pic on how much brown i wanted left at the top and my roots stayed the same length but he dyed them and just blended it in together and changed the tone of my hair. It doesn't look bad but it's not at all what i was wanting so i spent bout $100 on something i have to go somewhere else to fix. I realize i should of said something but he was just so friendly. read more

I visited Ulta today looking for foundation. I picked up a tester bottle with a pump which apparently had not been cleaned. Foundation squirted EVERYWHERE on the white jacket my husband had given me for Christmas. A sales person tried to clean it with make up remover tissues - which spread the foundation over even more of my coat. They told me to just go home and wash it! I took it immediately to the cleaners and they were not hopeful they could get it out. That jacket cost $200 and Ulta didn't even bother to offer to have it cleaned. Their attitude was "oh well ...". I will never go there again. In fact I will never return to any Ulta. Very disappointing! read more

I have never left a bad review on any store before until today but the way I was treated by the girl at the cash register this evening was beyond rude. I came into the store right after 5 pm this evening for a quick in & out purchase. I was first cut in line by another customer to which the girl behind the register treated very nicely since she was a "rewards customer". When I approached the register and was asked for my email - I declined and then was asked repeatedly "so you don't have any email to use?" I stated no thank you and that I just wanted to be in & out and was in a rush - she responded with "well it takes us a lot longer if you don't give an email and it messes all of our numbers up" to which I said "no thank you" since the berating from her was already enough. I had my gift card and she told me to scratch off for the code, which was no problem but when I was clearly struggling and told her my numbers were starting to scratch off to, she responded "well I would usually help but without the loyalty perks, email, etc" so she immediately lost my sale. I told her to cancel my items and I left. I understand that the company puts pressure on employees to gather this information but I should not be berated to the point of canceling my sale and there are many other ways to handle this rather than refusing to help a customer. read more

I was in Florida for my Christmas break and I didn't want to wait to go back home to get my hair dyed. So I came here to get my hair dyed an auburn balayage on my brown hair. The lady that did my hair said that she had 40 years experience and knew a lot about color, she put something on my hair and foiled it. When the foils came out I couldn't see anything different, but I was hoping that it was just because my hair was wet. So I let her dry it and once she was done.... I still couldn't see it. So I mentioned that to her and said that I couldn't see it. She then made up an excuse saying that in order to see it I would have to have my hair curled. This was definitely not the case so I told her no. She then said that she could tone my whole head a different color so that it would come out or she said that she could it it all over again. After waisting 2 and a half hours I asked if I could just get a refund, I had paid 180 for a color and cut, so I asked if I could just take the color off sense it wasn't a bad cut.(I only cut of an inch). She then tried to take a discount off of the color and give us back less money than what we paid for it, we asked for someone else to Handle it and they did. Would not recommend. read more

Rude sales people. Don't go there. You'll be disappointed. Wish I could give zero stars.

Not the best costumer service. I'm not asking for a huge greeting but at least acknowledge me or ask me if I need help finding a product. Ulta has an extensive amount of products and it can be overwhelming for some costumers. Just simply asking " is there something I can help you find? read more

Friends recommended Ulta salon so I thought I'd try it. I booked my appointment online which was really easy. When I arrived they greeted me right away and offered me water or coffee. I had booked my appointment with Deanna which it turned out to be a great choice. She was very professional yet very friendly. When I showed her a picture of the cut I would like she said no problem. I've heard that before so I was worried. Haha laughs on me. She nailed it perfectly! ! I gladly booked a follow up appointment for a trim because Deanna was so fabulous! !!! I would recommend Deanna to anyone who wants a great cut and a great person to do it. read more

What is the deal with the ULTA store in Destin? You would think that the display of cosmetics, brushes, etc. of their own brand would be a show piece in the store. I really love using many of their own brand of products but every time I go there their products are in disarray, messy and many/most items are not available. Why would you let this happen with products bearing your store name? Other brands in the store seem to have a full complement of products...go figure. read more

I have always shopped at Ulta for cosmetics, but recently went to get my makeup done professionally for a photo shoot. Jay did my makeup and it looked AMAZING...I felt so pretty and much more comfortable for my photo shoot. Totally recommend her! read more

Ulta Salon has a Master level cosmotologist named "Latisha" aka Tish. She listens, takes her time, and remembers just what you want, and doesn't try to cut your hair how she thinks you should wear it, but cuts and styles your hair just as you have asked. read more

The personal is really rude they have a very bad customer service, they were talking with each other instead of helping the customer, me and my friend had a bad experience with them TWICE !!! Starting with the manager it look more that they were hanging out there and not working, finally at the end this guy that work there helped us !! I rather go to Sephora at the commons !!! read more

I can't recommend Erin enough. She truthfully gave me the best haircut I had ever gotten. I am a guy with medium-length hair and she spent about two hours styling it exactly how I wanted. If you want someone who cares about your preferences and will take the time to realize them, she's your girl. read more

I made 2 appointments at this particular Ulta. One with Dianna for a facial and one with Pamela for hair color. Dianna gave me the best facial I ever had. She instructed me what I was doing wrong and how to correct it. She didn't do it to sell products because I already use the Dermalogica Products. Unfortunately I was using them wrong. She instructed me on how to use them correctly. She did my eyebrows and when that was done she gave me a hand and arm message. The whole experience was magnificent. I of course made another appointment. I then had Pamela color and cut my hair. I told her that I needed a little something different without highlights. She went right to work doing low lights in my red hair. I showed her 3 pictures. I wanted a little something from all 3 cuts and she did exactly that. I couldn't be more pleased. And yes I made another appointment with her also. These 2 ladies are not only good at their jobs, but are so nice and so caring. They made my experiences very comfortable and very happy!!!! read more

If I could give 0 stars I would. I came here to get my hair and makeup done on Saturday for prom, and boy did I make a mistake. I had made my appointment multiple days in advance for 2pm on Saturday. When I got there I immediately showed the cosmetologists pictures of exactly what I wanted. The First Lady (one of 3) who worked on me did my foundation 2 shades too light. She then did dark brown and gold eyeshadow when I had shown her pictures and asked for light pink/light brown/natural colors. After that, she did a dark orange/red lip liner with matching lipstick. When I told her I didn't like the color because it wouldn't go with my dress, she told me "oh don't take off the lip liner, only the lipstick." So I did as I was told. She then put on some pink color which looked better but I still didn't like it. While we were discussing different colors she started curling my hair so I could think about which swatch I wanted. In the middle of her curling my hair her family showed up. She immediately stopped halfway through curling my hair so she could go give her 2 sons haircuts, and then left the store, leaving me unattended for 10 minutes before someone else started to curl my hair (worker #2). After it was curled I had to wait 30 minutes for someone else to finish and come tend to me. While waiting, my hair had completely fallen, so when I finally did get someone she had to recurl my whole head. when she was ready to do my hair I held the picture the entire time so she could look and it turned out horrendous. I was there for 3 whole hours and left for prom (still with no lipstick) feeling so hideous. I've called MULTIPLE times to get a hold of a manager to try to get my $110 back or even some kind of apology, yet nobody has returned my calls or the manager is never in. I will definitely be taking my device to Sephora next time. read more

Since we winter in Panama City Beach I went to Ulta for a hair cut to get me thru until I went home. Although Alana did not do any real damage to my hair and the scissor marks from total lack of texterizing will grow out enough in a month that my real stylist can straighten it out I was disappointed with the level of service. After waiting more than 15 minutes for my appointment -- I understand some time clients run late so I am okay with that. Then she spent exacty 20 minutes on my hair. A quick cut, no product, no styling after the cut. Just cut, brush off your shoulders and send you on your way as she quickly ran outside to make a cell phone call. Tyle of service you expect from Super Cut for about $15 not worth $45 plus tip I was charged. I have gone to Ulta in the Chicago area and the service is always great. Alana would not last one week in another salon. Next winter I will go to Regis which is also in Pier Park. read more