Jackie was amazing !!! she didn't try to oversell me. gave me exactly what I needed. thank you so much !

The store advertised an Essie special that I qualified for. During checkout, I presented the item that fit the special. The cashier said it "wasn't in the book" so the store could not honor the offer. When I asked a more senior member of the team about the offer, she went and removed the sign from the area and told me it is a corporate issue and they did not have record of the offer in "the book"; she refused to honor the offer. When I expressed I could choose to shop at stores that stand behind their offers, she suggested I do that. it was disappointing and rude customer service and the Delray Beach employees did not appear to mind giving it. read more

I went in there with my girlfriend to buy something very simple didn't even talk to the employees and was met with consistent scoffing and disrespect from a male employee wearing dress pants, Jesus sandals and a button-down linen shirt like he owned the place. Not sure who he was, but him consistently following me around the store and giving me attitude and sassy remarks had me in blatant disbelief, especially because I never even talk to him or asked him for advice yet he felt the need to follow me around with my girlfriend and embarrass us as we walk through the store as a returning customer. Now I have to drive all the way to Deerfield Beach because I can't be forced to come to this one just to be met with consistent, sass, and disrespect read more

Thank you Monica for being so helpful and patient with me, you truly are a delight to work with.

Ulta beauty is my go to for beauty needs. This location is clean, organized, and stocked with many prestigious brands that other locations do not carry. While the store itself is beautiful and the workers are helpful, they also offer ordering online. If you aren't in the mood to browse, you can order from your phone and it will be bagged and ready for you! They also have coupons pretty frequently through the app if you mobile order, so be sure to check for offers. Another perk of getting your beauty essentials from Ulta is their rewards program. The points rack up pretty quick, which means money off your purchase! This coupled with your free birthday gifts make shopping at Ulta a nonnegotiable! read more

I just had the most weird and uncomfortable experience at this location. I used one of the disposable lip gloss sticks provided at the stations to try on a shade and a man/employee came up to me and basically scolded me for doing so. He seemed to think that I was being sneaky and condescendingly said he was just telling me for my own health and safety not to do that......what are the testers for then? I understand the health concern but the way he approached me was as if I'd committed a crime. I couldn't even tell he was an employee, so it genuinely scared me being approached like that while minding my own business. Beware of the grey haired older gentleman working here. He's scaring customers away! read more

Everyone was so rude! I literally was just looking for something and she made me feel stupid for not knowing where to look. Like, isn't that your job? My friend, who was with me, also thought everyone was rude and even agreed and was confused by her response. Everyone seemed over it and miserable. Go to Ulta in Boca so much better. read more

What has happened to good service? I was waiting to be checked out- 5:50 pm and waited in line for some time. I noticed the two cashiers at the front of the register by the door. I watched them as I waited and they were chuckling and having a great time- I hear The little one say to the girl With the black Curley hair, what the F is she staring at?" My first thought was to call her out but I'll just leave a review for her manager. My cashier was lovely (Jaden) so no issues with her. Hope you really do read the reviews- the girl with the fresh mouth was an employee btw and left the store after this comment. Focus should always be on the customer and the line. We're here spending $153.00 on shampoo while these entitled young ladies are insulting your customers and making them wait while they have chit chats at the registers. Totally ridiculous. Maybe I'll go to Ross next time- i will get treated better and for sure will pay less. Happy Holidays! read more

Went to store at 1PM, basically no only a couple of customer's there. Only one person in front of us, with many items, and she tells the cashier (Guiselle) that she couldn't find an item, so then the cashier calls for back up for someone to help the customer, but in the meantime she did not help us (we had one item), and it took about seven minutes for the customer to come back with the item, and then pick a gift before she helped us. If she had some common send she would of taking care of us in the meantime, while the customer was away. Also, the store's temperature was like 80 degreess. read more

I went to Ulta in Delray to add more blond highlights to my hair and was consulted by the most amazing hair 'artist' named Paula Vance. She looked at my hair and told me she was taking me back to my roots and literally she did. I walked out a redhead. She is positively amazing. Took the time to consult and shared with the team what she was going to do with my hair. The whole place was excited to see the results and the result was beyond gorgeous. Because of Paula, I am a new girl. She is a joy to be around. Her positive energy is infectious. She makes you feel so comfortable, and special. Chatting with her was a delight. I walked away from the shop feeling like I just got a new friend in life. I shall never go to anyone else. She is my hairdresser for life. Can't say enough wonderful things about her. Thank you Ulta for giving us Paula!!! read more

I've never written a review like this before, but my experience at the Ulta brow bar with Monica was so dissapointing, I feel like people should know. I had an appointment scheduled, showed up, and was already sitting at the brow bar when Monica told me she had to cancel five minutes into the appointment. When asking why she said it's policy after 5 minutes. AS I WAS THERE!! Instead of owning it or apologizing, she acted like I was the inconvenience. The tone she used was rude and completely unprofessional. She made me so uncomfortable. She was cold, dismissive, and even tried to make it seem like I misunderstood the situation which couldn't be further from the truth. It felt like she was gaslighting me for being frustrated that she canceled my appointment, after I was already seated and ready. This wasn't just a scheduling mix-up--it was a complete lack of accountability and basic customer service. I walked out feeling embarrassed and uncomfortable. It was clear she had no interest in making it right or even treating me with respect when she called me after she YELLED at me. I will absolutely never be back to this Ulta location. If you're looking for brow services, I highly recommend going somewhere that values their clients and treats them with basic courtesy. Monica's behavior was unacceptable and completely unprofessional. read more

I came today with my friends because I wanted to do a color for my hair and go full blonde! Priscilla took care of my hair and styled them EXACLTY how I wanted them to be, it was like she could read my mind haha! I love it !! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Delray Beach, Florida

I love going to the brow bar here! Sheila does a great job and has been in the business for a long time. I would highly recommend Ulta for getting your brows shaped & tinted. read more

not for curly hair!!! This was my first time ever coming to ulta i honestly never had such a experience! i had a appointment with one of the people at the salon when she seen my hair texture she genuinely had no idea what to do. i over heard other employees saying things and i knew for a fact it was about me. i actually had to flat iron my roots myself. terrible experience. literally never again. not worth it. read more

If I could leave negative stars I would, I am a retail store manager and I've never experienced such a encounter in my years of working retail and being consumer. Hi was racially profiled by Ulta rent a cop security guard and while I was looking at make up selections for a highlight and contour palette absolutely NO ONE approached me and asked me if I needed assistance. The security guard made me extremely uncomfortable and made me feel unsafe and as if I did not belong. Then once I brought the issue to my mom she spoke to a sales associate to just simply brushed it off as if it didn't matter. I will never shop at this location ever again!! read more

Go to Nikki for the best hair extensions. highly recommended. Thank you for always making me feel so pretty and special !

Can you believe I drive here from Miami, just to have my haircut by Priscila!!! Yes, it literally takes me an hour to get there but it is so worth going because Priscila really understands my hair like no other! And that is why I make the trek there! Having curly hair herself and being a master hairstylist, her expertise is superb! She can cut, color and style curly hair so you look amazing! Last time I went, she completely transformed my whole look! I was reluctant to color my hair after cutting it but I really needed to and she did an awesome job! I love my new look and am so grateful that I trusted Priscila's guidance! She's also very nice and caring! You will not be disappointed! read more

Stacey at Ulta is nothing short of amaaaaaaazing! i say blonde and she delivers!! Wow!! Just wow! Thank you Stacey for your professional and talent! read more

Shelia Mar got my eyebrows on point!! She suggested the brow lamination that comes with tint and shape/mapping! My brows have never looked this amazing and I get compliments everywhere I go! The store is super friendly and have a great variety of items! If you want to shop in a relaxing environment and get your brows looking better than ever run to Ulta Delray! read more

I went to this Ulta in Delray yesterday and this is what Stacy did to my hair. This was my first time getting my hair done at this salon. I walked in a few days prior and had a consult with Stacy. I communicated that I wanted a simple haircut before our family vacation. Stacy suggested face framing and I agreed. I had thick, long hair prior to seeing Stacy and from the very beginning, I knew something was off. Stacy cut my hair while sitting down. She was propped on a stool, below the top of my head, and I was worried about my hair not being cut evenly. I should have ran before it got worse. Unfortunately, I didn't. When she started cutting my face frame, she took the scissors and cut a huge chunk of the right side. I screamed and she said, that is how it's supposed to be cut. The chunk of my hair was cut straight across, instead of at an even angle. See the chunk of my right side on the floor. She lazily dried my hair with ten round brushes sitting in my hair at the same time. What happened to a normal blow dry with one round brush? She said, that this is a prefect haircut. I asked for a manager and was told he is on vacation and that Will was filling in. Will was mostly silent with a look of shock on his face. Stacy didn't apologize or take any ownership for butchering my hair! Stacy disappeared after and I was left by myself for what seemed like forever. I left crying and I feel absolutely traumatized. This is the absolute worst haircut I have ever had in my life and I cannot believe that no one from Ulta has bothered to reach out to me. No one deserves this type of treatment. read more

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I love Ulta, I really do; but this store needs some help. It's hit or miss. At times the store is organized and at other times it's as messy as the panty table at Victoria Secret on Christmas eve. This review is solely based upon my shopping experiences within the store. The sales team is also hit or miss. A few of the associates are eager to help & then you see the ones standing in the corner texting on their phones. Shouldn't the sales associates focus on helping customers? I get so frustrated walking around looking for assistance & seeing the sales girls paying more attention to their phones and are completely oblivious to the customers in the store. Clearly the staff would benefit from some much needed guidance and supervision. Management, please step up & manage & motivate your team. Other Ulta locations have some pretty outstanding employees & their stores always look nice. If those stores can do it, then please tell me why can't the Delray store do it too??? Because you carry the brands I wear, the prices are reasonable and parking is easy, I am very comfortable leaving a three star review. read more

Get your makeup done with SANDRA! Recently just graduated from college and went in to get my makeup done by Sandra. It was my first time ever getting my makeup done and she was so kind in informing me on why and what she was doing. She did such an amazing job that I scheduled to have my makeup done with her two more times, one for my graduation and another one for my graduation party! Thank you so much Sandra, I wish the best for you! read more

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Highlight: This is a solid beauty supplies store next to giant Sephora that offers cosmetics, hair products, face wash, lotions, and other spa needs ranging from some generic products one can find in the drug store to fancier end things. hint: hit up their clearance rack once in a while to get some SUPER good savings and good buys. Noting wrong with the product, but probably just discontinued or they got new stuff and booted out some that were not as popular. They also have make up consultant and hair dressers and a skin specialist here for your needs. Cosmetics: If you cant find it in the drug store, you'll find it here- every make up line, mainstream or esoteric will be here in Ulta Beauty. Higher end products though, like Trish McElroy won't be here- that is my go to line that I've been using. Maybelline, Physicians Formula, Biore, etc etc. Skin products: Pretty solid collection, depending on what you want. If you something more natural, I recommend the tony moly line that promotes natural foods in their products. You can find deals once in a while like B1 get 1/2 off. Hair Products: You won't find your suave here... but you will find some nicer designer salon level stuff here- again, hitting up their clearance rack towards back left of store near the hair straighteners, will introduce you to some new products you otherwise wouldn't have a chance to try out. Make up Consultants/Hair: This is a cosmetic store, not a skin care store- personally the make up styles done here, aren't my style- bc they push the full works to the point where I feel they can layer unnecessary stuff on your face that you don't need. It's a kind of plastic contour look which I think can detract from someone who has excellent skin, so I am not quite sure if I would trust the make up artists here- I went to Nordstrom for a consult instead because the make up here was too coarse for my liking. read more

I went to Ulta Beauty last week in Delray for partial, highlight , root touchup and a blow dry. I had this wonderful young girl name, Amanda she is very sweet and attentive to what I was asking her to do. She did a beautiful job. I would highly recommend anyone to go to her. I certainly will be a repeat client. Thank you so much Amanda I love my hair. Plus her prices are great!! read more

This is my fav spot to get my hair done, and all my beauty supplies! My last cut was done by Tyler. He was fantastic!!! I came in with a picture and he gave me such a great cut. I went from chin length bob, to a long pixie. He took his time and explained everything to me. This was extremely helpful because I didn't have my glasses on and couldn't see what he was doing! When I go back, I will request Tyler every time. I have also seen Stacey and she is great at cutting as well. She gave me the original bob. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Delray Beach, Florida

Very poor customer service at Ulta. The employees are very unfriendly and unwilling to help. When I finally found somebody to help me, they told me the product was out of stock, but I found it myself read more

I had a great experience with Stacy..she listens & makes great sugustions..I had a hair cut as well as highlights.. I saw Stacy on Instagram.. her work is awesome ..I will never go to anyone else... Ulta should advertise that they have a salon.. read more

Came In this location today with my fiancé. Peter was phenomenal. Their was also another employee with beautiful brown lowlights ... her name began with an A. I have never felt so appreciated by such good service. Plus they both had fierce nails!!!! They helped my man find a musky beautiful cologne!!!! God bless you guys! God bless the good service !! I won't visit another location besides this one. Rock on DELRAY!!' read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Delray Beach, Florida

I have been going to Priscilla for over the past two years. Hands down she is the most talented and skilled Hair stylist. She always greets me with a smile, professional, kind, talented, experienced in all kinds of color treatments, and knows what I want to do with my hair even when I can't figure it out myself! Highly recommend !!!! read more

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I was looking to make a change w my length and style and I went to see Priscilla at ulta! What a great experience! She was the sweetest little thing and was so helpful with suggestions on my hair style. My hair is so healthy and shiny! Then it's nice Bc I can then buy the yummy smelling conditioner she used on me the same day great staff and great price... go see her! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Delray Beach, Florida

I wish I could negatively review this place. The service was really good and helpful up until check out. The lady who checked me out was very impatient and was rude to my mother who was struggling using a gift card. We all have bad days but there is no need to project that on others! read more

I continue to be wowed by Priscila's ability to understand what I'm looking for with my hair and deliver, exceeding my expectations every time. Recently, I sent her some pics of strawberry blonde hair wanting a change from my bright, cool blonde that she does such a wonderful job on. I also trust her to tell me if what I'm suggesting won't work for me the way I want it to. She was enthusiastic about the change and I couldn't be happier with the results! A beautiful, coppery (is that a word?) strawberry blonde. I've received so many compliments and absolutely love it! Priscila is such an excellent colorist, I recommend her to everyone looking for a new hair stylist. read more

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Terrible service every-time i go in there especially when looking for foundation. Everyone walks around pretending they are doing something but never are. They always say they are helping someone else but they take forever in doing so and just when you think your next to be helped some other rude customer takes your place. They either need more staff or better customer service. read more

New to the area. Read Yelp reviews and saw Stacy and Priscilla had good ones. Booked an appointment for hair cut and balayage with Stacy. She's a master at blending and talking through everything so you're completely satisfied. She styled my hair with fun beach waves after. Love it! Will be back to see Stacy for future visits and and recommend her! Funny enough Priscilla was the other stylist there and I saw her work too, she's great as well. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Delray Beach, Florida

Where is the customer service? This place is so dumb. I felt followed by the budget 'rent a coptress,' yet was entirely thirsty for anyone to help me. Tried to get someone to help, was blown off. Which is so stupid because it's not like you pay any of these humans commission.... just a crap experience. read more

Nikki is so talented. She takes the time to really listen and understand what I'm asking for. She does my layers perfectly and I couldn't be happier. Thank you! read more

I love coming to this Ulta because it is close to my house. The store itself is big, bright and usually clean and organized. I get a lot of my makeup and hair are products from here. They don't always have certain products in stock but that is mostly understandable. The staff for the most part are helpful and nice. Recently I also started using their salon. I first went there to get my hair styled for an event I was going to and I had a great Experience with Nikki. She listened to what I wanted and did a great job. Today I web and got my hair colored and cut with Nikki. She again did a fabulous job. I didn't have a good idea of what color I wanted but she took the vague description I told her and came up with a color I absolutely love. I definitely recommend this Ulta and the salon to everyone in the area. read more

Ulta Beauty - Cut and Color by Nikki - Cosmetics & Beauty Supply Near Me - Delray Beach, Florida

There are not enough words in the English language to describe how amazing Priscilla is! I have been coming to her for a little over two years and she never disappoints. She listens to what I want and is super honest about what will work. She is amazing at color, cuts and styling!! Seriously the best! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Delray Beach, Florida

After years of having just ok blonde highlights and never really leaving a salon satisfied I finally met an incredibly talented and wonderful hairstylist who transformed my hair. I met Priscilla when Ulta was having a valentines blow out special and she spoke to me about my color and made me feel really confident that she could do exactly what I wanted! I booked in for color and it was the best decision. Not only did Priscilla do my hair perfectly, she cared about the health of my hair and styled it so well. I really can't recommend her enough, she's fantastic and so talented. I can't wait to go back again. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Delray Beach, Florida

Went to the hair salon here today as a walk-In.. Stacy completely changed my life in 20 mins with the best cut I've had in a while. This gave me a huge refresh and confidence boost after I've been deAling with challenges from hair loss/breakage. Thank you Stacy! I will be back regularly :-). This store, by far, has the most helpful and attentive people. Thank you everyone for your help today. Stay blessed! read more