Had my appt with Danee Saturday and she did an amazing job. I got honey brown highlights just to add a little bit of color to my hair and it looks so good. And the way she layered my hair the way I like it was perfect. My bf loves it and I have gotten so many compliments. I can't wait to go back in a few weeks for my perm. read more

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Shopping in this store has always been a fun time for me. I can tell myself I am just going to browse and always find myself having the counter filled with lipsticks, brushes and all kinds of makeup! I can't help it, I am a girly girl! I feel like a kid on Christmas Day walking down the aisles. There is always something that I want soon as I hit those doors. My experience has always been great with getting help with what I needed, friendly smiles and overall great customer service. I am sure I will be back shopping there in a couple of weeks! read more

Stopped by to pick up one thing this evening around 8:10 and the doors are locked. An employee mouthed at me that they were closed when their hours clearly state that they're open until 9pm M-Sa on the entrance read more

I visited the Ulta Beauty salon at 1812 Sam Rittenberg Blvd. Charleston SC 29407 on April 11, 2026, around noon for a makeup appointment ahead of a wedding. Unfortunately, this was the most disappointing makeup service I have ever received. The application did not meet basic professional standards, and I was dissatisfied with both the technique and the overall result. Additionally, when I attempted to provide feedback during the session, the artist responded in a manner that felt unprofessional and dismissive. I encourage Ulta Beauty to ensure that makeup artists are properly trained and maintain a high level of customer service. Based on this experience, I would not consider using this service again, nor would I recommend it to others. read more

Went to the Ulta in Harbison and when I walked in I was never greeted first of all and when I did find a male associate I asked him to help me find three items on my phone . He looked at me and pointed they will be in that direction . He did not walk me over to look for anything . I walked around the entire store twice and everyone was to busy talking to each other . I left willing to spend around 300 dollars and because of the horrible customer service I left with nothing . I will never go back to the location again. read more

yesterday I went to Ulta in Summerville SC at Azalea square. a sweet lady named Lori approached me and asked me if she could help me. I told her that I needed new Mac foundation for my sons wedding on Saturday. she went above and beyond to color match . She showed me new colors for bronzer and sprays to use to keep my makeup all day. I purchased over 200 dollars worth of products thanks to her. read more

Samantha cancelled an hour before my appointment for a hiarcut. Super unprofessional.

As the owner of a makeup company I get nearly all of my cosmetics from this Ulta. The employees are so friendly and helpful. I'm always asking lots of questions and they are so quick to answer. I love this location and will be back tomorrow read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Columbia, South Carolina

I love this Ulta location! I have gotten my hair and brows done and have been pleased with the results. Not to mention that the Beauty Associates are super helpful and have suggested some great products, whether it was skincare, makeup, or hair products that I purchased and absolutely loved. Maybe I had to wait in line two times, or this location was out of a product that I wanted, but hey, no big deal as things happen! Now let's get into the Beauty Services. If you're like me, when you're in a new city, you might be skeptical or a bit nervous about trying a new eyebrow person. Look no further; you're in good hands with Marissa. She is a Benefit Cosmetics Eyebrow Guru. She does a brow mapping and talks with you to see how you want your brows. I have gone to her about four times, and she has kept my brows looking nice and full. I'm not too fond of super-thin brows on me and have had a waxer or two thin my brows out. Marissa is awesome, and she is always in a pleasant mood and has a sweet and positive spirit! Let's get into the hair! I am natural and like wearing styles that don't require heat; rod sets and twist-outs are my styles! Needless to say, if I want a silk press or my hair straightened, I still get paranoid because I don't want heat damage. One day I happened to be looking at hair products, specifically heat protectants. One of the beauty associates told me some products that she had personally tried. We were near the salon, and I asked her about the natural hair silk press services, and she recommended Samantha. Fast forward to a few weeks later, and Samantha did my hair. I booked a Silk press, and she walked me through each product she used. My hair turned out really good and lasted for over two weeks in ATL weather and in Hot South Carolina! Samantha was also very nice and easy to talk to! I would highly recommend getting Brow and Hair services from this Ulta Location! You are in good hands with Licensed Professionals. Lastly, I believe that the services are reasonably priced! read more

Benefit Brow Bar Specialist at this location is terrible. Specialist canceled my appointment w/o a phone call. I was five minutes late and specialist had already taken someone else in my place and canceled my session in the app. I have never been treated this way. Based on reviews others have experienced similar service if they are early or late. Previous specialist left and was truly amazing with her customer service! read more

I stopped in after lunch with girlfriends to grab a few things before I go out the country next week and this store is well stocked. If not for the broken glass on the floor from a perfume bottle that went unswept the entire I was in the store, this would have bumped up the rating some. I also didn't like how many of the consultants stood around and I had to seek them out for help and it seemed like a chore. What really irritated me was one girl was hovering over me as I shopped as if I was going to steal something and when I stopped and stared at her, she walked away. This isn't my normal Ulta so I didn't know what to expect but I'll stick to the one near my house especially since I always spend well over $200 every time I've gone there. Word to the wise... no one needs to steal from your store when they themselves are loaded. read more

Arrived early for brow appointment. There were no clients at the brow bar and technician refused to come take me early. The store is dead. I am understand why. They are not focused on customer service. I will not be back at work this location. read more

I love my brows She did an amazing job with the tint on my brows. She also gave my detail instructions on how to care for my brows.

Ulta is my go to for all my beautifying products. I know that when I'm looking for something specific they will have it and 1500 more things that I didn't know I "needed". They have fragrances, bath and body products, hair care products and tools, nail polishes etc. They also have a salon. I have not tried the salon yet. They also have consultants that can help you try on products and they do makeovers too. If you aren't looking for high end make up then you are still good to go. They have your regular cover girl and other brands too. Don't forget to check out the Ulta brand products near the register. They are quality products! I also love all their holiday gift products. Last year I got a set of perfume samplers that I loved! It's a great way to try some new products. They also have tons of perfect stocking stuffers. Some are 5 for $5! Save yourself a few bucks and look for special deals. Last night I bought a couple of Cover Girl products and received a free bag. (They ran out of the bag for the Cover Girl promo so they actually let me substitute a Michael Kors bag instead and it's awesome.) They also accept coupons and usually have one in their circular that comes out in the Sunday paper. There are some restrictions on it so be careful! They do have a rewards program which I recommend signing up for so you can start earning points too. The only reason I knock a star is that the staff always seems spread a bit thin. They are always helpful and friendly when I can track someone down but finding someone isn't always the easiest! They must be busy keeping everything stocked! read more

Beware, they are telling customers that if they do not provide a phone, all returns even if you have a receipt, will be returned for a penny. I asked multiple times out of shock. You can have your receipt and only get one penny. That is not the policy. They sound like they are working the system or scamming or something. Their corporate policy does not reflect this "store policy". I chose not to make my purchase at this store. read more

I cannot brag enough on how amazing my experience was at Ulta yesterday. I last minute booked online for an opening appointment. The girl who the booking system placed me with wasn't actually working that day. Sam offered to fit me in between her other clients. The manager Came and spoke with me as well. It worked out because Sam did an amazing job. I show up with dark hair that has been dyed red one too many times and showed her a solid 8 pictures with 8 different rose gold shades. I said "I want to lighten and be different, but keep my job." Sam handled it. She made a plan, discussed with me, mixed up some color magic from scratch and worked magic in my hair. She offered products and services that I actually needed and not ones I didn't. I had a very irritated scalp and she was very careful the entire time not to hurt me or burn me. When she got a little too busy, another lady pitched in to rinse another client as well. I can't remember her name, but she's got pink hair and is sweet as can be. All of the ladies made my experience a great one. When I was getting treatments or letting color sit, the ensured I was comfortable. I even took a small nap. I would recommend both this salon and Sam any day. Will include before and after pics. read more

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The people who work here are great and the location cant be beat. The problem is their stock. If you need more than one product, there is a 99% chance (I'm being very generous) that something will not be in stock - and the shelves remain empty for *weeks.* I love this store, but if I can't buy what I need, it's useless. read more

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My friend and I were browsing and we received so much attention with finding things; I don't go there regularly. Brook or Brooke (not sure how its' spelled) gave us first class attention and first class service. She matched my friend with just the right foundation; which I also loved and bought some for myself, among other things. She was absolutely delightful!!!!! One of the best shopping and customer service experiences I have every encountered! read more

I made a last minute appointment with Samantha for a root touch up, highlights, and cut. Samantha is a true professional. I loved loved the results. Best thing I did not have to be in the chair all day. She is efficient and knows her craft well. Thank you Samantha. read more

Ulta is where I buy 95% of my makeup products they have a great selection and some great specials on products that don't normally go on sale. I especially like when they hold 21 Days of Beauty promotions and you can score high end makeup brands at great prices. Check it out -- and sign up for their rewards program as well! read more

I really enjoy shopping at this store. The Lancome representatives are really very knowledgable. The store has a great selection of makeup, nail polish, and other beauty products. Also they have all kinds of bath products. Great Stocking Stuffers also. read more

fuck that bitch lindsey she cut my hair so damn short i wanted like mid newcomer length and now its to my jaw holy shit fuck her

I'm very disappointed with this location. I went into the store and made an appointment for my brows and received the text stating when my appointment was. I also received the text one day prior stating when my appointment was. I showed up on time for my appointment and the employee said that there's nobody there to do brows and that she doesn't know what happened... to top it off it's my birthday... read more

I went into ulta today just looking for some newer foundation. I needed a lighter shade and as soon as I walked in I was immediately helped by this super nice guy, Stephen. There happened to be a "Tarte party" going on and so I was going to check out the tarte foundations. He offered to put some of it on my face and even though I had a dull face on he took it off and gave me a complete full face with some eye cream, moisturizer, foundation that was perfect for my skin and concealer and the powder, bronzer, highlight, and finishing spray. I already had on eyeshadow that I wanted to keep so he left that but I was super happy with how it turned out! He was super nice and we had a great conversation while he was doing my makeup and I will definitely be going back. I ended up buying the foundation and concealer and got the free gift since it was around $70 for both. The free gift was the tarte "lights camera lashes" mascara. read more

Ulta Beauty - Makeup right after I left. - Cosmetics & Beauty Supply Near Me - Columbia, South Carolina

Although the atmosphere seems professional as well as assuring, I visited the Benefit Brow Bar at this Ulta location and was severely disappointed. There may have not been anything wrong with my eyebrows, yet I cannot say the same for my skin around them. I was burnt by the wax used in the process and now have painful, blistered scabs on the front/center on my face. I have a big event this weekend and trusted their services to do my eyebrows properly, but obviously that was not the case. I'm extremely dissatisfied with my visit there and advise you to go else where if you don't want to risk your face being singed with hot wax. read more

Ulta Beauty - Wax burns 24 hr after visit - Cosmetics & Beauty Supply Near Me - Columbia, South Carolina

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I would highly recommend Nia at the brow bar. I have thick, shapeless brows and she was able to clean them up and find an arch. I've never had arched brows before. She also recommended products that work with my very minimal routine and was very pleasant to talk to. read more

NEVER. AGAIN. Laura did amazing on my makeup & even got someone to do my hair on short notice (which I appreciated GREATLY) ... however, my hairstyle (looked amazing) lasted all of maybe 47 minutes. I expected it to be better being that I paid $82 for it but it fell out WHILE I was at my formal event. Pretty upset about that. Wish I could get a refund but you live & you learn. read more

Please do not go here for your hair. It has been a couple weeks since I had to calm myself down to write a respectful review. I went into the salon with an appointment labeled "partial bottom-half hair color, w/ treatment." I asked the cosmetologist for balayage and I even showed her a picture straight from Pinterest. I told her I wanted exactly what was in the picture (style, color, length, etc.) and for the very few highlights that go into the model's top of head to also be dyed on me too. She stated several times, "I gotcha, this is going to look so good!" Well, this was my first time getting my hair dyed EVER, so I was naïve. She began with the top of my head and had plenty of dye left, so I thought she was just doing the highlight part, rinsing it out, and we were coming back to do the actual balayage part..... NOPE. I don't think she even knew what balayage was, which is weird bc you have a license and went to school for this... whatever, just don't go here. It was $270 after all said and done, which $67 was a TRIM. Don't go here unless you're fine with paying higher prices than you would pay at a higher-level salon AND lower quality results, and possibly not even get what you clearly communicated to the employee. Sucks. read more

I went into Ulta to grab a few things and because I had to interview a retail employee for a paper for one of my classes. The girl who helped me first (I didn't catch her name) was so sweet, friendly and helpful. When I told her about my paper, she led me to her manager, Sheryl, for the interview. Sheryl is the BEST. She was so willing to help, and her answers were sincere. The interview was about Ulta's customer service policy, and it was obvious how much she cared for customers, emphasizing the importance of inclusivity and empathy. I honestly would go back just to hang out with the employees. Also, someone get Sheryl a raise asap! read more

Ulta Beauty is my absolute favorite store. I love their point system and the fact that they offer both drugstore and department store brands of beauty products. That being said, this particular location is lackluster. Of the three stores in the Columbia area, it happens to be the most convenient one for me, but it also happens to be my last choice. The majority of the employees at this location are unfriendly and unhelpful. They make me feel as though I am interrupting their day when I ask questions or need help. I have actually been told by an employee at this location that they were short staffed and they did not have time to help me. I've also gone in to get my eyebrows waxed and been told that the Brow Bar was shut down early because the employee who was supposed to be working it was busy doing other things. One of the my favorite things about stores like Ulta and Sephora is that the employees are so knowledgeable about the products and so willing to share their impressions and suggestions. This is not the case at this particular location. I do not know her name in particular; however, there is one younger female who works there who was extremely helpful when I was in the market for a new flat iron. On that same trip, the store manager was working the cash register and was also extremely helpful. Unfortunately, that experience was the exception and not the rule. Due to the convenience of the location and my love for the store in general, I continue to hold out hope that the staff members I have had negative encounters with were just having a bad day. However, I will say that I visit an Ulta store at least one per week, I have been in this particular location more than 30 times in the past year and I can only remember one positive experience. I will give this store 4 stars due to my overall approval of Ulta Beauty, but this location needs serious work. read more

I'm a tough critic, but I have to say that I have been consistently impressed by the brow bar here at Ulta, and specifically Alyssa. I live out in Lexington and drive out to this location just to see her. She does a fantastic job of helping me achieve the look I want while giving great product recommendations. I really enjoy the brow mapping and how she touches up my makeup before I go, so that I'm right back on my way in no time. Thank you for an always amazing job Alyssa! I can't recommend her enough! read more

I went into this Ulta while I was waiting on my food at Tazikis. I walked it to a fully staffed store with two young ladies at the door discussing their weekend plans. That wasn't cool. I was really turned off from this so I quickly looked at the NYX items and left. I hate when employees don't acknowledge customers ESPECIALLY when they aren't busy! I'll probably stick to going to the location in Harbison! read more

First time in ulta and my experience was pretty good. I tried out the brow bar. I got a a brow tint and wax and it turned out great. The girl was very friendly and took her time. The store is very neat and organized but it is a little pricy. My brow wax and tint was $32 when I usually can get a wax for $8. The brow wax alone was $22, but I loved them. read more

Walked in and was greeted by the manager i believe. It was ok until asked questions. One of the girls in the floor was doing another employees make up. I waited til she finished and i ask her about a foundation and answered very rudely. Then at the girl at the register (on my receipt is shows name Logan) was extremely rude and passive. She seemed to hate her job and rushed us and as soon as the receipt printed she turned her back when we still had questions. Very horrible customer service. read more

As a woman in my mid-twenties, I have cried more over bad haircuts in my lifetime than anything else. So, I've been willing to pay a higher price ($70+) for even a simple trim to make sure it does not end in tears. A few months ago, I decided to be more budget-friendly and try out the Salon at Ulta. I had Rosemarie and was pleasantly surprised. Worried that I might have just gotten lucky with a stylist, I cautiously went in for a second visit today. This time I had Annie, and was again very pleased with the outcome. Both trips I got the "haircut and style" which includes shampoo and conditioner, cut, and style. They were very friendly and gave me exactly what I wanted for a fraction of the price I would normally pay at a salon. Love it and highly recommend! read more

So I have never had my brows tinted and was a little scared. Yesterday I had Karissa tint and wax my brows.......and WOW!!!! The end result was amazing!!!!! I would recommend her to anyone and will definitely return! Karissa was very professional and did an amazing job! read more

Alyssa is a god send. My eyebrows look great! Can't recommend her enough! Eyebrows are absolutely on fleek right now.

This is the BEST Ulta location in Columbia. I had almost stopped shopping at Ulta because the other locations have such poor customer service. I'm quite happy I decided to try this location though! Every time I shop with them someone is helping me or chatting with me. The team who work there appear to enjoy themselves, which keeps the positive vibe going. As a result of all this excellent shopping experience, I buy significantly more products that I originally intend. Every. Time. Please go see Janet and Chandler. I don't know anyone else's name, but those two are phenomenal. Everyone else is too, I just wish I knew their names! The experience is top notch. Don't waste any time; go to this location!!! read more

Just moved here and desperately needed my eyebrows done, so i yelped an eyebrow spot and ran across all of the great reviews for Alyssa. Getting your eyebrows done at a new place always puts you a bit on edge but she was very welcoming, needless to say that she was freaking awesome.....I've never had my eyebrows look so damn good. I tell ya what no one else will touch them but her. She's the best! read more

Every worker I came in contact with while shopping today was very rude. No one smiled when helping me, in fact they seemed annoyed. I also placed an order for pick up and it was wrong. They need to have a better system for that. Overall, it was a bad experience. I prefer Sephora's employees because they are all very kind and personable. I only had to go to ulta because Sephora didn't have the item I was looking for in store at the moment. read more