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    Ulta Beauty

    2.8 (43 reviews)
    Closed • 10:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - Ulta Beauty

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    Signage advertising nails on sale.  No mention of "original" nails only being on sale.

    Buyer beware. This is my second visit in a month and I've left feeling swindled each time. First time I purchased $25 in Ulta brand products and stood in line for 25 minutes while a new employee learned the system. Then, I was told that they were out of the much advertised free gift. No rain check no nothing. Talked to the manager about wasting over an hour selecting the products and standing in line-- on a Sunday morning in October--nothing. This Sunday morning I purchased KISS impress nails advertised as on sale for $5. Got to the counter and was told that the sales prices was only for the "original" nails, not the type that I bought. This distinction appeared no where in the signage. Of course, they were out of stock on the original nails on sale. This violates truth in advertising and is a classic bait and switch tactic. Don't go!!! Shame on you Ulta!!

    Got a wonderful reshape from Jennifer Roberts. She gave a great consultation & communicated what was going on with the cut the whole time
    Ooli P.

    This cut is my favorite in over 2 years. My stylist Jennifer (Roberts) Ayers, listened to what I wanted and delivered beyond expectations. Best consult I've had!

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    1 year ago

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    9 months ago

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    5 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    9 years ago

    I enjoyed my salon experience with Esther. My haircut turned out to be exactly what I wanted. Will definitely return in the future.

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    9 years ago

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    15 years ago

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    12 years ago

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    12 years ago

    Great service and products. The women that work here know their stuff and are really helpful assisting you.

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    16 years ago

    Professional stylists that leave you looking beautiful!

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    16 years ago

    Fabulous stylist that made me feel so much better about my hair. Thanks Frederick!!!x

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    8 years ago

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    Page 1 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    “She even sent me a hand-written letter in the mail after my first service.”

    Mentioned in 2 reviews

    Read more highlights

    Cityspa Day spa - Call now to reserve your spot with Ainslee.  She is gifted and strong.  She will give you great bodywork and will help you re...

    Cityspa Day spa

    4.0(102 reviews)
    1.9 mi
    •$$

    I got the "Best Acne Treatment Facial," and my breakout -- which was the worst of my life and had…read morepersisted for several weeks -- cleared up within a few days. This may have been partially a hormonal coincidence, but the facial certainly helped. Michelle seemed knowledgeable and skilled. She assessed my skin and provided me with her assessment and some tips. The facial itself was relaxing. I'm just so thankful my skin is finally clear.

    I visited Love Face & Body Spa (bought & rebranded) for the first time yesterday for a facial. I…read moreoriginally had booked the Advanced Renewal facial but my esthetician Kayelyn actually said I didn't need that exact facial because my skin is still young as I'm not yet in my 30s. She instead recommended I do the YonKa dry skin facial which is actually cheaper than what I originally booked. I love that she picked what would be best for my skin without trying to upsell a more expensive facial. I'm not well versed in skin care so I really liked that Kayelyn walked me through everything she was doing and the reasons why. Most times you just lay there in silence and while I do like sometimes to just relax and fall asleep, I really appreciated the skin care education and I was still able to relax as well. But I feel like I have a better idea of what my skin needs and how I can achieve it. The only reason I'm rating this 4.5/5 stars is because I normally like some lip care during my facials and this was lacking that. I really liked the essential oil toner she used and ended up purchasing it afterwards. The scent is heavenly and made my skin feel great. I normally don't purchase skin care products after my facials but I really liked the YonKa brand products she used on my face. You should definitely head over to Love Face & Body Spa and have Kayelyn give you a facial! You won't regret it.

    Photos
    Cityspa Day spa - You will leave a better person after spending any amount of time with Laurel.  She is a master massage therapist.

    You will leave a better person after spending any amount of time with Laurel. She is a master massage therapist.

    Cityspa Day spa - If you want solutions for your muscle tension and soreness, then you need to see Chase.  He is one of the best therapist on t...

    If you want solutions for your muscle tension and soreness, then you need to see Chase. He is one of the best therapist on t...

    Cityspa Day spa - Karah is our spa coordinator but she is first and foremost an awesome massage therapist and esthetician...

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    Karah is our spa coordinator but she is first and foremost an awesome massage therapist and esthetician...

    European Wax Center

    European Wax Center

    3.9(44 reviews)
    1.5 mi
    •$$

    Michelle S is the best thing about this place. I usually don't like chains like EWC, but I came…read morehere specifically for Michelle after a friend's GLOWING recommendation and she did NOT disappoint! First of all, she is always so friendly and kind and in a great mood. I come to her for Brazilian waxing and I have never had an esthetician more diligent, thorough, and attentive than Michelle - she takes the time to get all my little hairs out to make sure I look as good as possible!! She is also very gentle (which is saying a lot when talking about waxing down there haha) and sensitive to specific skin needs! AND she is so knowledgeable about products - I never feel like she is pushing products on me, but she is giving me genuine suggestions based on what she sees I need and what I tell her is going on. I have been going to her for almost 4 years now and recommend her to EVERYONE! Once, I was in a jam and had to see a different person at EWC and that bad experience just made me even more appreciative of Michelle and her care.

    The worst Brazilian I've ever gotten. You leave with patches of hair still leftover. Put your money…read moretowards a better wax center. *That policy was never mentioned in my booking or in the wax center. Also, clients should not have to come back in for touch-ups. We should receive what we ask for at our original appointment. It should be obvious for them to see that patches of hair are leftover. It's concerning that it's not.

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    European Wax Center
    European Wax Center
    European Wax Center

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    Massage Envy

    Massage Envy

    2.7(69 reviews)
    2.3 mi
    •$$

    ME is an affordable, consistent experience if you are looking for a massage. Across the enterprise,…read moreI have had great experiences from the front desk to the massage therapists. The Charlottesville location was no exception. The folks at the front desk were super nice and efficient. Every therapist that came and met their customer was polite and cheery during their greeting. My therapist, Holly, made me feel at ease and was attentive as I described the areas I was experiencing issues. She did a great job of locating the difficult areas and sensing the "depth" of massage I requested and needed. At the end, I felt like all the kinks has been worked out, and that Holly had really paid attention to my responses and sore spots. Again, if you would like more frequent massages that one can afford, this is the place to go. For me, this is comparable to any place I've paid $100. It is not quite as intense as a massage at a chiropractor, but I'm sure ME could deliver a deep tissue Swedish massage with nearly the same effects.

    Incompetent, unprofessional and uncaring is the best way to describe this place. From therapists…read morewho constantly have to reschedule appointments...sometimes with no notice (mind you you will be penalized for such behavior) to a reception desk where everything gets referred to one person...The Manager who never returns phone calls. The experience is hit or miss. Admittedly, at best I have had a decent massage here and decent is me being generous. But it is overshadowed by that loud employee room in the back and some therapist constantly trying to up sell once you get in the room. I'm here to decompress. I don't need a used car salesman giving me a massage. I'll never return to this place again! -Jerome

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    Massage Envy
    Massage Envy
    Massage Envy

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    Ulta Beauty - cosmetics - Updated October 2026

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