Everything about this place is only always positive with the best team to handle your concerns…read more Right from the reception to the doctors appointment , everything is perfect with utmost care. My doctor is Cara, I have sensitive skin, I have met with many other doctors before in different clinics and hospitals but I was never convinced to trust anyone with my skin and face. I am also a very customer centric person. From my first meet to now, it's been 6 months , I visit the skin center once every month, sometimes twice, the treatment suggested has worked for me. She's always a call away when I have any concerns. Everyone at this place is super professional and helpful.

This was my first visit for a free consult, initially I felt the urge to cancel as I never done any…read moreskin treatments (other than dermatology for acne) but my god mom encouraged me as I have an insecurity with my "jelly roll" (Ashley said it's called) under my eye when I make some expressions & I got myself to go. It's very clean & welcoming tucked away in a quiet spot in greentree area right near my favorite nail salon, very easy for me to get to. I was promptly checked in & seen right away by Ashley. Ashley was a very good listener & reviewed my concerns. She answered all of my questions & wasn't rushed or pressured. I felt very safe & hopeful with my first Botox injections and can't wait to see how it turns out. Glad she told me about the membership discount program! Maybe I will update with before and after once time passes to see results.

My experience with the staff has been nothing but great. My daughter sees Dr. Froelich, the…read morepediatric dermatologist. She is extremely knowledgeable and takes the time to listen and answer any questions that we have. We've never had a bad experience or felt uncomfortable with any of the staff members at the South Hill or the Washington location. What I really like is that Dr. Froelich explains everything to my daughter and has a plan to fight her acne. I would definitely recommend the practice to anyone.

Deidre Gardner froze some skin tags off my chest & age spots from my face. I get soooo many…read morecompliments on my face!!! Dr. Andrulonis did surgery on my back & he's the sweetest man!!! He even called to check on me!!! Thank you both for being soooo awesome!!!! I recommend them!!! Roz Christopher

I went here for a pre-natal massage and had an overall wonderful experience. They sent me the…read morepaperwork in advance so when I arrived, I was checked in immediately. The front desk staff were so nice and kind. I barely waited anytime at all when my masseuse, Nicole, called me back. The massage was incredibly relaxing, I could have easily fallen asleep. The ambiance is what you would expect-low lights with relaxing music. I would definitely return for another massage or try one of their other offerings.

I have been getting massage here since earlier this year and have been very happy with the service…read moreand the membership - it's a great value! The front desk staff are always professional, the atmosphere is relaxing and the massages are great. I've gotten massage from quite a few of their therapists and have been happy with them all.

Welcoming, inviting, relaxing space…read more My boyfriend bought us "cupping" sessions on Groupon - and I couldn't have been happy with what we both received here. First, let me start out by saying that when others mentioned booking issues - I can see how that may be an issue because this is a small location. If you are requesting a weekend, or evening appointment, I wouldn't expect to book one urgently. We had a mid-week, afternoon appointment scheduled - and it seemed like he had no issue at all booking. The "cupping" was interesting - and Kris did an excellent job. Unlike large scale spa's, she took the time to get to know me and the issues I had been having with my headaches. She took the time to work on one area, which was my neck, first. The neck massage that I received was out of this world. Not only did Kris use cupping techniques, she used hot stones, and provided THE BEST massage that I have ever had. I really, really, look forward to coming back to Lana Vita and would recommend it to anyone.

I can't say enough good things about Lana Vita! The space is beautiful and immediately relaxing…read more Nicole, in particular, is an especially gifted aesthetician and massage therapist. I have been seeing her regularly for years for facials and massages. After facials I always feel relaxed and have glowing skin. She also gives the best massages! I highly recommend!

Advertised as a full body skin care business and charges $175 for a simple facial with no…read moreextraction. Hard to locate on GPS and need to be buzzed in, which was no explai ed per the Groupon. The skin care person tries to sell you crap, too! Skip this place.

I desperately needed a fill for my nails that I had gotten done else where. Fortunately they were…read moreable to take me right in. Barbara did a great job, everyone was friendly and the prices were very reasonable. I will def be back!

I am extremely disappointed with my experience. I originally…read morescheduled a consultation, not a treatment. I had laser hair removal done at this place over two years ago with a different aesthetician at their other location, but I didn't feel like I saw the results I was hoping for. During my consultation, I explained that to the new aesthetician. Instead of performing a consultation with a small test spot, she offered to do a complimentary full treatment that day at no charge. Looking back, I don't think that was the appropriate approach. The purpose of a consultation and test spot is to see how your skin reacts before treating an entire area. If there is an adverse reaction, it is limited to one small area rather than your entire face. She also told me she was increasing the laser setting because the previous treatments had been done on a lower setting. In my opinion, increasing the setting significantly after such a long break without first doing a test spot was not appropriate. She then treated my entire face twice with the laser instead of just doing it one time. Within two days, my face became severely swollen, inflamed, and covered in painful bumps. The reaction became so severe that I had to go to the emergency room, where I was diagnosed with folliculitis and prescribed medication. I informed the aesthetician about what happened, I was told that some patients can experience reactions after laser treatments. While I understand that mild reactions can happen, I do not believe the severity of what I experienced is a normal outcome. This experience has caused me significant emotional distress as well as additional financial expenses from my emergency room visit and medications. I am trying to heal my skin at the moment, however I am now worried about the possibility of scarring and hyperpigmentation being left. I truly believe this situation could have been avoided if a proper consultation had been performed, including a test spot, rather than proceeding with a full-face treatment using increased laser settings after I had not received treatment for over two years. As well as not going over my face two times with the laser machine. I hope this review encourages the business to re-evaluate its consultation process and take extra precautions so that future clients do not have to go through a similar experience.

I had a horrible first time Botox experience here and will not come back. Last year, I scheduled an…read moreappointment for a consultation. My wedding was within two weeks, and although the staff reassured me everything would be fine I felt otherwise and decided to wait until after the wedding, I'm so glad that I did. My appointment itself went horribly. I bled like crazy, and felt very lightheaded. I explained to the practitioner that I wasn't looking for cosmetic results and more so just for migraine prevention. She used so much Botox that my forehead completely changed shape, and I had a scow. My face looked angry, and so was I. I swore I would never get Botox again based off of my first experience, then realized that it was just this place that did a horrible job. The next place I went to listened to my requests and I couldn't have been happier (I'm telling you this so you don't think I just had a bad reaction) do not go here for Botox!

Wow! So let me start by saying I am a frequent flyer in the massage therapy world, I have gotten…read moremaybe a million massages in my life time, even on a beach in Mexico, and I'm telling you this was the best massage I have ever gotten. When I walked into the shop, the woman at the front desk was very kind and welcoming, she gave me the iPad to fill out my information. Took about 5 mins. I had Carly as a therapist this morning and we briefly discussed the areas I wanted her to work on, even though it was a full body massage, I told her I need extra time on some areas more than others. She asked me the pressure and I said DEEP I needed something strong to relieve the pain I was having. She respected my wishes and granted them all! Not kidding! Swear she has magic powers because I am literally pain free after leaving this massage envy. She worked out ALL my knots, listened to me, and it was an amazing experience because of her. She asked me about twice if the pressure and temperature of the bed was comfortable, and then she didn't speak to me much after that, which I strongly appreciate because I just wanted to relax. If you get a massage here, Carly is an awesome therapist and I highly recommend her.

I am a newer client. 2 of the 3 appointments that I scheduled were cancelled the day of. When I am…read moreable to get in for a massage, I enjoy it and am happy with the service. Massages are supposed to be stress relief and massage envy is just causing me stress.

Melina was absolutely awesome!! She totally rocked out my…read morehair!! If you're a blonde and looking for a stylist she's your girl!!

I'd like to start off by saying, I'm very intentional when I travel to support LOCAL businesses…read more That being said I was excited I found this salon and they where able to squeeze me in same day for a blowout. Unfortunately upon arriving, I was greeted by the receptionist who check me in clearly seeing I had my daughter with me and told me I could have a seat and wait. After waiting 10-15mins, I was then greeted by the stylist who should have done my service to be told they have a strict NO CHILDREN or guest policy and that the policy was sent over to me prior to the appointment via email. That if I could have someone pickup my daughter and they could perform the service. First I would like to address the fact the policy was not sent to me via email because upon booking they did not ask for my email. Secondly how disappointing that this is a women owned business and they chose to implement a no children policy. Sadly I can not base this review on a service that was performed but only on customer service and policy and I would not recommend this business based solely on the policies and the way this situation was handled.

Recently had my brows done (powder brows) by Trisha. Seriously the best thing ever! As someone who…read morehas minimal brows due to health issues, it is so nice to be able to have brows again! And they look so natural!! Trisha is the ultimate professional, the location is beyond clean, and her attention to detail is like no other!! I can't recommend Trisha and Hibrou enough!

Super excited about my initial results with the Smooth System! After undergoing the brutality that…read moreis electrolysis, the SS is a breeze! The needle is minimally invasive and only the slightest bit uncomfortable in certain more sensitive spots like the middle-upper lip. Trisha is such a perfectionist - EXACTLY the kind of person I want to remove my facial hair! The sessions go quickly as we catch up while she works and the best part? The results are immediate. I walk out of the salon with a neck, chin, and upper lip clear of that sharp, dark, weasely-little stubble. I'm on session four and will need a few more to completely erase the hair. The process has been so simple and I can't believe I'm heading toward a tweezer-free, razor-free, hair-free life:)

Went for the first time for a company event. Spa was delightful, clean, and inviting. I received a…read moredeep tissue massage by Lisa and honestly it was the best I ever had. This place is a gem! If you a looking for an amazing massage without all the fluff and gimics this is the place for you! Will definitely be returning.

From the owner: We offer manicures, pedicures, massage, waxing, facials, skin care, microdermabrasion and ear…read morecandling.