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    Ulta Beauty

    2.8 (81 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 week ago

    Services - Ulta Beauty

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    Never again! Friday came in for an appt and was told they could not honor it because of double bookings, despite calling an hour before to confirm. I was rescheduled for Saturday and came in discussing what happened the day before with the stylist Breanna, because she didn't speak to me the day before. She shared many excuses but no apology, and I brushed it off because I just needed to get my daughter's hair done for school. I said as much and also stated, "It's a new day; let's just move on" My daughter has her hair detangled, washed, and conditioned and is then put under the dryer. At this point, we have been at the salon TWO HOURS. I never complained and just arranged for my oldest daughter to meet me so she could take my youngest daughter home if need be (I had plans). Well, somewhere along the line, I guess because I was quiet and didn't really talk to Breanna, she decided she didn't want to finish her hair and said that she would be stopping the services. I said "But, wait she is supposed to be getting a silk press" & she rudely says "I know. I won't be doing it." You can only imagine my frustration as I stand there with my daughter--hair wet and plastic bag on her head. It took everything in me--and just reminding myself that my daughter was with me and I didn't have time to go to jail today--not to react out of the anger I felt at that moment. I left the store, and decided to call the manager Joanna later after I calmed down. All Joanna did was attempt to gaslight me into thinking I did something wrong when I know I did not. I believe I was refused service because I wasn't overly nice and management had already discounted the silk press service, so she didn't want to do it anyway. All they did was waste hours of my time and several gallons of gas. Would never return and I do plan on going to corporate as well as social media. I am shocked and appalled at not only how I was treated but the excuses cited to justify the actions such as "well you threw the clips on the ground" (after I was told services were being halted) or "well you were asking for discounts"--Whatttt?! How is this disrespectful? Laughable. I only asked about a discount because I wasn't made aware that the straightening services were already discounted and was told I would be charged extra for detangling. They have made up many false narratives to avoid being fair on pricing after my wasted time. I have no respect for Breanna or Joanna after how this was handled. I could have stayed home or made other arrangements if she just said she didn't want to provide services after all that happened yesterday. But they have poor communication skills, no morals, lack of respect, and are unprofessional and obviously petty and passive aggressive. Mind you they did all this to a FIVE YEAR OLD GIRL who was having her VERY FIRST hair salon experience. She was so excited, and this has been a great disappointment for her as well as me. Kids are innocent!

    Curly cut completed
    Angela N.

    So Covid has been here 2 plus years and I needed a hair cut, not any hair cut but a reasonably priced curly cut. I went online and booked with Ulta. Emily did the work. She walked me through every step and we discussed all things curly hair. The salon was quite empty and separated from the goings on in the store. I wasn't pressured to buy a million different products. I will be back :)

    Eye pad gels and highlighter
    Blessing B.

    Since I was close by, I came here to pick up a highlighter and their birthday gift. They have the standard COVID procedures, social distancing markers and wearing a mask. Unfortunately due to COVID they didn't have any birthday gifts in stock. They had a sale going on from (30% and up) on select items. I got a tea-infused aromatherapy eye gels and the colourpop highlighter in Acting Up, the shade is subtly pigmented and goes on smooth. Colourpop is a cruelty free brand and they are conscious about the ingredients they put in their makeup which I appreciate.

    Kayla N.

    Love this location! Avoid Grand Prairie's 161 location if you're looking to be helped. A guy and an older lady COMPLETELY dusted me off while I was looking for help. However, at this Location Kaylin didn't hesitate to help color match me with Fenty Beauty's 330 Pro Filt'r foundation. She dropped everything she was doing and was happy to help. I sometimes get overwhelmed in stores like these. Especially if I'm trying out new products and don't know where to start. Thank you Kaylin!

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    Page 1 of 3

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    So Covid has been here 2 plus years and I needed a hair cut, not any hair cut but a reasonably priced curly cut.

    Mentioned in 2 reviews

    Read more highlights

    Krystal Klear Skincare Solutions

    Krystal Klear Skincare Solutions

    5.0(5 reviews)
    3.8 mi
    $$

    I first contacted Krystal about electrolysis last July after reading several good reviews. Her…read moreprices were far more reasonable than any I'd researched for removal of body hair (specifically my dark, thick chin hair -- I know, it's a strange/gross thing to confess online). Since I've been researching electrolysis for years, I had read all sorts of horror stories about scarring. I texted Krystal tons of questions, which she patiently and thoroughly answered. I was SO nervous when I arrived, and a bit embarrassed of my appearance too as I had to refrain from my usual plucking routine (removing 5-10 hairs three times a day) for approximately a week before seeing her. But Krystal was kind, efficient and thorough. She worked for an hour. I was nervous that I would scar or pit from the procedure, but I only experienced a little swelling and redness. Both were gone in a couple days. I've been going to Krystal for about 8 months now. I'm very pleased with the results. I'm even more pleased with all that I've learned from her -- including that new hair grows in four annual periods and in six weeks cycles. That explains why it takes consistent appointments to really make progress in seeing a difference. I've also learned that you shouldn't take Biotin when you're trying to get rid of facial hair (doh). I noticed the first big change after six months of appointments. Now I'm going about once a month for upkeep. One word of caution, as with any appointment, sometimes clients stack up. Since I typically make afternoon/evening appointments, I sometimes have to wait a little while. I will say -- Krystal's beautiful work improving my skin is well worth the wait. I would highly recommend Krystal's services to anyone seeking permanent hair removal as she is quick, thorough, and affordable.

    Krystal is very efficient, professional and courteous. She takes time to listen to your concerns…read moreand is very quick to suggest solutions. I had been going here for electrolysis. The price for the area I am having done is a tad bit higher than other places but unless you want to drive to Dallas or Fort Worth then it's worth it. With the time and gas I save it comes out about even. I recommend her highly. She educated me a lot before I even started treatment and from my experience was pretty close to what she told me to expect. I even went to two other places for several treatments. They all 3 had the same results. Different personalities and different equipment but the same results. Pay her a visit. She is fair, honest and truly cares for her clients. She goes beyond what I expected. She helped me with a skin problem that 2 dermatologist couldn't fix. She knows her stuff. Now on a note for my never ending quest to find the most inexpensive and effective form of hair removal. I have had laser and electrolysis. Laser is much more expensive per visit but covers a much larger area per treatment. Look at about 8 to 10 treatments and never let them fool you that it is permanent. For the most part it is but laser works great for the corse dark hairs. The thin or light hairs will not be affected at all. Electrolysis is permanent but also takes more than one zap a hair too. They get finer each time and also has to be zapped during a certain stage of growth just like laser. And also I found that both can stimulate new hair growth. What this means in you risk growing hair in places that you didn't have hair before around the area that is being treated. I hope my review and knowledge helps someone. I found that laser equipment has much to do with the results but electrolysis didn't. So don't get sucked into paying for what you don't need. I recommend laser first to get most of it then electrolysis to finish it out if you want to be 100% hair free.

    Photos
    Krystal Klear Skincare Solutions - Procedure Room

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    Procedure Room

    Accent On You

    Accent On You

    4.5(26 reviews)
    1.3 mi
    $$

    I can't speak highly enough of Dr. Nakamura and the entire staff at Accent on You. From my very…read morefirst consultation to the procedure itself, they made me feel so comfortable and at ease every step of the way. I am absolutely thrilled with the results of my breast lift and augmentation. Initially, I had a few moments of doubt about the size I had chosen, but the team was incredibly supportive and allowed me to come in for a follow-up to make sure I was confident in my decision. On the day of surgery, I trusted Dr. Nakamura to make the final call on implant size, and he chose what he felt would be the best fit for my body--and he was right! The results are beyond what I could have imagined. Dr. Nakamura's surgical skills are exceptional, and I'm so pleased with the outcome. I look forward to returning to Accent on You for other services in the future. Thank you all for making this such a positive and rewarding experience!

    I have been going here for years. First with Brenda and then Irene. I loved them both. But…read morerecently, they changed product and no longer carry Juvederm. The new product doesn't last very long at all. Therefore, I cannot justify the cost anymore. I guess I will have to find a clinic that still offers Juvéderm. This is very unfortunate to me, because I really like going to accent, and I really liked Irene. But, I feel like I'm just throwing money away by continuing to go there.

    Photos
    Accent On You
    Accent On You
    Accent On You

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    Susan Hollar, DDS, FAACD

    Susan Hollar, DDS, FAACD

    3.9(7 reviews)
    5.3 miEastside

    Earlier I wrote about the awful, emergent, experience I had here (was a long time patient several…read moreyears back spending over $20,000s, then recently needed urgent care due to very painful broken tooth (that they "repaired"), was turned away and told "go to VA for care, etc."). The smarty pants (written with yelp respect) employee responded "You must have been confused, in the wrong place...no records of you etc.". So, does the picture below depict "confusion, a different place" ? Anyway, I heard Hollar retired, still benefiting however $$$. - It's to bad her rude, un-companionate staff (learned from the boss), didn't go with her (again written with yelp respect). The "better than 1 star reviews" must be written by staff and family. Go here and see what I mean; if they will treat a returning long time patient and combat veteran this way (fought for the freedoms that exist for them to practice), then imagine how they will treat you! (written with yelp respect)

    The ladies (and gentlemen) who took care of me today were nothing short of phenomenal. They take…read moregreat care and time to explain processes, procedure, and cost to ensure I got exactly what I needed. I had the pleasure of working with this group for both general dentistry and cosmetics and I had a wonderful experience with both! As a lawyer, I was very concerned about the appearance of my crooked front tooth and the possible corrective processes. The doctors here came up with the perfect solution to correct my smile! I am new to Dallas but my husband and I are coming back for all our dental needs here.

    Photos
    Susan Hollar, DDS, FAACD
    Susan Hollar, DDS, FAACD
    Susan Hollar, DDS, FAACD

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    Anthony Tran, MD, FACS, PA

    Anthony Tran, MD, FACS, PA

    1.9(10 reviews)
    0.9 mi

    I had a breast augmentation with a lift only 5 yrs ago. They are only concerned about your money…read morenot your personal health and well-being. I have complained to him several times about the permanent stitches he put around my areolas, which has led to sever pain and abscesses not to mention horrific scaring. I went with the the silicone implants submuscular. He didn't build my pockets and I have a particular muscle structure that requires the surgery to be done in a specific manner he didn't care to do that either. I paid over ten grand for breasts that look horrible not to mention I'm already having what's called the waterfall effect. I've know many people with the exact same procedure that I had and even 15 to 30 yrs after their surgery their implants still look amazing! When I finally got an appointment with him for the last a final attempt to get some kind of compensation for the horrific job he had done to me I was met with rudeness and them blaming the surgical errors on me and my and that I had aged 5yrs then he had the nerve to tell me that if I wanted it fixed that I would have to pay him even more money!! I wouldn't let him touch me again with a ten foot pole! Please whatever you do stay away from Dr. Anthony Tran all he cares about is your money and NOT YOU! I can't express this enough! I have done my research since my surgery and I shouldn't be having the issues I'm having now, if I would have just done my research before I paid ten grand just to feel like Frankenstein! If I could give no stars I would. Now I'm going to have to pay another surgeon to fix and recuntruct my breasts. Just because he has some top doctor awards on his wall doesn't mean he is truly a top doctor! For all I know he could have had those made by a printing company. I also noticed that he has taken down his before and after pictures of his breast augmentation gallery and all you see is women with their clothes on! Again if you value the way you want to look stay away from him! Quality of care was horrific the staff was rude and I had no after care instructions or postoperative check ups except for one and that was to take the bandages off. I still had open wounds that wasn't cared for and was told it was normal. Obviously that's not normal!

    Love the confidence he gave me. He was very friendly and knowledgeable. They told me I could call…read moreor text any questions or concerns at any time.

    Photos
    Anthony Tran, MD, FACS, PA
    Anthony Tran, MD, FACS, PA
    Anthony Tran, MD, FACS, PA

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    Sally Beauty

    Sally Beauty

    3.1(12 reviews)
    7.2 mi
    $$

    Marissa was so much help! Last time I came to this Sally's over a year ago the lady told me…read morestraight up air could not help me figure out a color which is why I haven't been back!! This was 110% better and I will for sure be back. Thank you for your help and your beautiful smile!!

    I went in to the store today with my SERVICE dog and was completely ignored. My service dog is very…read moresmall, calm, and well-behaved. Upon entering the store, I saw two women standing behind the counter, and they did not acknowledge me. I almost walked out at that point because I found it odd they did not greet me. I was in the store for about 15 minutes looking and waiting for someone to acknowledge me. I walked up to the counter to check out and the young girl, Marissa said "number?" I paused and nearly gasped out loud because she did not try to offer me an item to buy at the register. She wrung up my items then I stated I did not want two of them and wanted to go look for something else. As I was walking to look for a different toner, she had reached into the paper bag then threw the items on the floor behind her. I turned around to see if that really just happened and it did. The old lady, Judy, said to her "what does she need?" Then she asked me what I needed, to my reply I said "Now you want to acknowledge me after being in here for twenty minutes now to see what I need?" Her reply was "Well we said 'Hello!' Then proceeded to say "well you brought a dog in here".... Mind you, my SERVICE dog was on a leash and at my side, did not make a noise or mess with anything. There were no signs stating I could not bring her in with me and I have never had an employee at that location or any other location say a word about her. Floored, I asked who the manager was and if it was the lady who had walked in while I was looking and went to the back because she had ACTUALLY HELPED me yesterday. The old lady said "I am" and to my reply "well you both could use some customer service lessons from her because she was so nice and helpful when I was in here yesterday". The young girl Marissa laughed at my response and I said "is something funny?" She nodded yes to my surprise. At that point I was DONE with their deplorable behavior. I asked the old lady Judy who her district manager was and she said "I am NOT giving you that information!" Then turned her back to me. I said "ok, I'll find it myself" and left the store letting them know that they are intact female dogs. I drove to the nearest Sally's after this incident and every employee said oh yeah Judy is AWFUL! She's about to retire and she's old and bitter!

    Ulta Beauty - hair - Updated May 2026

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