I don't dislike this Ulta location, but after shopping here several times, I feel like the experience is just...average. My biggest disappointment has consistently been the customer service. I've had to make a few returns over the past few months and they never seem to go as smoothly as they should. The process often feels more complicated than necessary, and I usually leave feeling like it was more of a hassle than a simple customer transaction. Another challenge is inventory. It seems like whenever I stop in for a specific product, there's a good chance it's out of stock. I know inventory issues aren't always within a store's control, but it's happened often enough that I've started lowering my expectations before I even walk through the door. That said, the store itself is clean, organized, and carries a great selection when the products I'm looking for are actually available. I genuinely want to like this location more because I enjoy shopping at Ulta. I just hope they can improve their customer service and keep popular items in stock more consistently. If those two things were addressed, I could easily see this becoming a four or five star experience. read more

Most racist ULTA!!! if your darker skin complexion expect to be watched and bothered the workers got attitudes towards you for no reason and wouldn't let me purchase my items unless I put a number in. Don't go here ! read more

Alexis, the Mac artist was so amazing. You guys need to go see her. She knows what she's talking about. And she's super helpful and nice highly recommend. read more

Janette was extremely helpful and kind, she recommended all Mac products and they work perfect!!!

This rating is only for the associate Holly the other associate are professional I recommend go to other associate. Holly is very unprofessional and rude. my wife is getting her hair done by another hair stylist and my 9 year old daughter wanted to say hi to her mom and when my daughter came to say Hi. Holly turned around and yelled at my daughter to get out that she isn't allowed in there to wait outside. There is no reason to yell. She could have politely and professionally asked my daughter to wait outside without raising any voice. Especially because there is no sign that says only associates or any sign of do not enter. My daughter has been to this store before and knows the hairstylist and knows where she can and can't go. Holly needs to be more profesional especially to kids. read more

I was followed in the store the entire time by almost everyone who is apart of this team. It made me feel uncomfortable as a person who is coming in as a customer. My intentions wasn't to steal, so to be followed and watched continuously as though I was a thief, it made my shopping experience one that was horrible. As a woman, we shop for beauty products to experience a fun and serene experience. It's a small break we get, an investment. It sucks when you feel like those who are supposed to be to there to help make your experience feel special, are watching you and racially profiling you. I spoke to the manager and she told me that the team isn't supposed to be following and circling you... she specified that this wasn't company policy. So I'm interested in how this could be rectified? I was the only black woman in there being followed continuously. I am certain that this was a case of racial profiling. I indeed paid my 168 dollar transaction in FULL with a receipt to prove it. I don't suggest this particular location for those who are in my community. I feel as though we all should be treated fairly, no matter the hue or color of a person. I only enjoyed my cashier. read more

ZERO. That's the number of stars I give this store. ZERO. That's what the staff at this store are. Take your business anywhere but this gurgling, leaky septic tank full of clearance bin mean girls. The employees are either: 1. stalking the customers around the store, or 2. ignoring customers who tell them that they don't need help by standing uncomfortably close and hovering, or 3. doing their best to avoid customers, or 4. standing around loudly talking trash about customers, or 5. talking trash about other employees to fellow employees and/or customers, or 6. asking/saying inappropriately personal things to customers, or 7. trying to force their own personal choices on customers despite customers telling them that they're not interested. And heavens forbid if you have a pickup order. Good luck with that. Meanwhile, the store manager, who is obviously unqualified to be in that position, gets on her little radio and talks trash to the employees about the customers they're helping, while those employees are standing in front of those very customers. Not to mention, that manager is disheveled, face completely unkempt, with rancid attitude to match. And I've witnessed them (including the store manager) gang up aggressively on customers for no reason other than they just didn't like those people. Ulta Beauty? More like Ulta Trash. read more

Went in for help with getting my hair detangled, all I got was was laziness and dismissal, and instead of actually trying to understand the problem, I was ultimately told to leave and that they wouldn't help read more

I just want to say Victoria was an is AMAZING she was so helpful and kind. I felt like I was hanging out with my girlfriend!!! She place my order on line I received it an I'm very happy it been 4 days sense my experience there an I'm still talking up Victoria #humankindness read more

I went to ulta and saw Paige for the first time last weekend and she did amazing so I brought my daughter back today and honestly she is amazing! I will be coming back to have her do any of my hair services. She is kind and just overall does well. Highly recommend to everyone looking for a great haircut or style! read more

I gave Apple Valley Ulta Salon one more try and I'm glad I did. Lania was great!! She knew about my last horrible experience and she took the time to go over what I needed and she knew exactly what to do. My hair looked great!!! Exactly like it should when you leave a Salon. Will definitely be back!!! Also, wanted to thank Alyssa for spending time with me and making suggestions for a lipstick. She was very nice and I bought a lipstick. I told her I was worried about making a mistake in the color - especially because lipstick is so expensive - but she said I had 30 days to return it. What a deal!!! So a huge Thank You to Lania and Alyssa read more

This is a teenage girls favorite place to shop, especially when they don't have to use their money! It's super expensive but my baby girl loves it and I'm continuing to buy her love so we keep shopping. read more

I never write reviews but I had to for my girl Kayla. I went into ulta today looking for some sort of lightweight skin tint/foundation and Kayla set me up for success she is amazing. Matched my energy and made me look like a love island bombshell thank you for making my ulta experience so amazing! read more

Oh my gosh, it seems like Ulta has everything beauty related! I spent a good ten minutes just looking through their clearance. Some of the items were as high as 75% off! I found a few foundations, even though I don't wear makeup often. I also found some cute masks and a lip gloss for my daughter. I went to get a eye primer since my daughter has started wearing eyeshadow. I chose Milani, which several of the young ladies said was highly recommended. After my $10 off coupon from my birthday email, I made out pretty well. Also, I get double points since it's my birthday month! I enjoyed my visit and will return. Thank you for the good customer service. read more

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I was fortunate to encounter a beautiful/powerful associate while enjoying the "pleasurable experience of Ulta". I was greeted by Lacey and explained I struggled with lip liners that bleed. She immediately escorted me to lip liners designed to resist smearing. She was not only informative, professional and fun,,,her attention remained focused on me and as we parted she said, "Please let me know if there's anything else I can assist you with". What a rare blend of power and grace in a soul. Thank you Lacey Beautiful store. Jamie Tortolini read more

Not a welcoming experience. Employees were gathered by the eyebrow bar discussing laying out in the sun in Vegas and Palm Desert. Did not offer any assistance. read more

today I decided to go to ulta beauty because I was having such a bad and rough day and I can say that I enjoyed being there. first off Bri was at the entrance and she salute me so nicely and decided to help me out with my purchases and also recommended me some Korean skincare since I told her that I was really starting to get into korean beauty. She was being so nice overall and she was helping me a lot and gave me good tips about my skin care Routines. Also Lacey at the register helped me out and another girl at the register (sorry i didn't see her name) gifted me something since it was my first time signing up, but overall they were so nice and I enjoyed that a lot thank you so much girls. I appreciate your service a lot. Thank you. May you all have a wonderful nice and rest of your life. read more

Holly is a true professional!!! Amazing is an understatement. I got a haircut and color and left feeling like a million bucks. From the second I walked into the salon she greeted me with a "Hi Amber!! I've missed you!!!" And a hug... I've only been to her once before, a year ago, yet she remembered small details about things we talked about. Truly a beautiful person inside and out. My hair is GORGEOUS..If you're in need of a new look, book with Holly, you will NOT BE DISAPPOINTED!!! Thank you Holly, you're a badass!!! read more

I am (was) a returning customer. I had the rudest experience with Christian as my clerk. From the very start of the interaction she came off unprofessional. I told her that I had a return and tried being helpful by showing her my barcode. She said "how about the product and then the phone number, let's start with that". Then she said "do you know when you purchased it?" And I told her I wasn't sure that I thought they were able to find it in there system regardless of the details. She responded, "you purchased here 4 times in one month, that's a lot that I have to go through". (So rude). Fast forward, she was trying to give me the refund on the lesser item of the receipt even after I told her that it's not the product I am returning today. She said "I changed it, do you want me to start over?" I said yes because this shows "pencil" for $16 and I am returning a pen that's worth $30. She was persistently trying to refund me $16 and tried making me feel like I was the one inconveniencing her. When she's the one getting paid and can't do her job professionally or correct. The entire interaction was very unprofessional and unwelcoming. She was very obvious with the attitude and dissatisfied facial expressions. She didn't even try hiding it. Unfortunately I had my kids with me, two kids under the age of two and didn't feel like escalating the matter with my kids present. I am so disappointed with this new member. I have always had a great experience here but to avoid this rude customer service I will go else where. I have made contact with corporate and will be moving forward with this complaint. read more

I was falling behind on some school assignments and so I came and asked the retested girl if they had any make up that would help me make up some assignments for class ? I don't think they carry that make up read more

i placed an order for pickup. i checked in once i got there and proceeded to wait. after 10-15 minutes had gone by, i was still waiting so i went inside and got in line. instead of helping customers, the associates just stand behind the front desk chatting as the curbside pickup was building up and as the line inside was getting longer and longer. absolutely no regard for their customers whatsoever. would definitely benefit from new employees and new management. based on how long you have to wait to get your order, you might as well order online for delivery to your house. it would probably arrive faster. read more

Went to get a hair service for my curly hair, was suppose to finish off with my curls being defined with the finger technique but instead had just a diffuser on my curls at the end of applying the curling products. The girl was nice, but constantly distracted and talking to everyone around us and barley paying attention to what she was doing, I'm all for enjoying yourself while doing your job, IF you're doing it correctly and paying close attention. If I knew I was just getting a simple wash and diffuser I would have just done it at home and have done it correctly with the finger technique, at the end of it all my hair was poofy and frizzy, I came home and rinsed it and applied my products and did it myself. Kind of annoyed I paid for something so basic, I really wanted the finger technique, that's why I even booked. Stylist was Sara G./: read more

ask I entered the store the an associate was fixing a fixture she didn't greet me just looked up and and then continued doing what she was doing..the associates there looked mad that they had to be at work I had a return so I was looking around before I went up to counter no one asked if I needed help or even acknowledged me.. I continued to look around and instead of an associate asking if I needed help finding anything or they continued to follow me around the store.. watching and staring at me.. made me feel very u comfortable.. after about 10 minutes I just went up to counter returned my item and left I will never go there again.. but the only associate at the counter helping with my return was the only nice one she was kind and spoke to me respectfully.. i believe her name was Cami she was great!!! read more

I needed to swap out my MAC foundation that I had ordered online with the correct color so I went into the store here in Apple Valley. A very kind and professional gal by the name of Arianna helped me at the MAC counter. What a breath of fresh air she was. Seems like these days it's harder and harder to find good customer service. She was complimentary, efficient and found me the perfect shade match. She took her time with me even being busy having to answer others questions as well. Very good multitasker. Thanks Arianna! read more

I went in to make one purchase. The sales associate gave me several suggestions. She answered my questions professionally. The associate at check out was so pleasant and offered me a credit card application and explained I could get a very nice discount if I applied. The discount actually gave me one of my items free. The whole experience was delightful. read more

This is my first time having the most unpleasant experience at this store . I went to their Mac counter looking for a new lipstick , I didn't catch her name but the young lady in her 20s who was forced to help me was the most rudest employee I have ever met . She has black hair and a widow's peak , she gave me the dirtiest look when I asked her if they had the shade I was looking for , and when she scoffed and looked me up from head to toe and said no , I then asked her if they had anything similar to that shade and she mocked me and said " I don't know what you mean " and I said " well maybe a shade lighter than that if you don't have a similar shade ." And continued to stand there like if she couldn't be bothered to move . She handed me another shade without even telling me much about the lipstick , and then as I was trying it on I asked her what shade does she think would compliment me . And she shrugged and said "I don't know ." And that was the end of that after of course giving me another scoff and dirty look . Either she was having a bad day or this is how she normally is with all costumers . Either way , who hires these people ?!! It appalled me from ever visiting this store again . If I could give you no stars I would . DO BETTER ULTA read more

My daughter and I decided to inquire about Fenty brand. Unfortunately, we were not approached by anyone and was just passed over. Yes it was busy and, so many brands and the smell of perfumes were wonderful . However, I am disappointed in the customer service. I decided to not pay for my items and left. During walking out, one associate looked and said nothing read more

Janessa did the absolute best job on my hair, and my hair is long and super thick. The blonde is beautiful. So many compliments. Happy girl

The store is fine, but the hair salon part of the store is kind of racist towards Black people. They only have 1 good hair stylists that knows how to work with 4C Black peoples' hair. Many of the hair stylist also have terrible attitude. I spoke to Jelisa (i am not sure I am spelling her name correctly, but she might be the beautiful salon managers or assistant manager if that any). She said she is the only other person that does Black people's hair, but she can't do my hair. She said there is only one person in that salon that is good with Black people's hair, and it's not her. She said all of this with a rude attitude. The more I asked questions concerning the issue, which were not a lot of questions, the more rude she was. Actually, she was rude to me from the moment she saw me. She also ignored me and at one point and started attending to other customers behind me, which is why I walked out of the store. The good news is I found a Black beauty salon and I made an appointment with them. Stay away! read more

The service is quick. The staff are incredible knowledgeable and kind. The salon is great everyone is interested in what you want. I recommend Paige Lauren Garcia, she is great at her job. read more

My mother, sister, niece and I came by the ulta today of course to grab some products that we ran out of but also to shop for some foundation. Dani, one of the women that work at this store kindly asked if we needed any help and jumped right in and matched our skin to a foundation! I haven't had my skin matched to a foundation so well before! She was kind, patient, and knew her stuff! She also is very personable! It was so nice having someone take care of all three of us the way she did. It's refreshing to have someone like Dani help and care the way she did. If you go to this store ask for Dani! She won't disappoint!! read more

I will say the lady that cashed me out and the lady that helped me were very good. I did not like the security dancing around me. He even went as far as walking to the door when I checked out felt very offended. Will kot shop here again when he is present. read more

I never write reviews but I had such an amazing experience today that I had to. Kayla was amazing!!! I was lost looking at MAC foundation when she came up to offer help. She was super patient and answered all of my 100 questions. Every product she recommended that I tried on I loved! Super nice girl that knows her stuff! Thank you again Kayla! read more

I didn't have an employee acknowledge me until I got to the register. 3 stars because I appreciated the cashier scanning a coupon for me I didn't have (saved me about $20). But walking around, not one person asked. Even had one reach past me to grab something from the shelf. I'm on this thing where I'm trying to go into stores in person instead of ordering online to support jobs. Have not been having much luck though getting customer service lately. A little discouraging. read more

Went in to get my makeup done by a woman named Jasmine and walked into the store before my appointment time however, I was late to the appointment because I spoke to another employee explaining to her what I was there for and who I was looking for and she said Jasmine was busy with another client and asked me to wait for her to be done. I said okay and started looking around the store. I took a seat in their little waiting area at the exact time my appointment was supposed to start thinking she was still busy with her client. 15 minutes go by and Jasmine comes around the corner with a rude attitude of how I was 15 minutes late and if I had been 20 minutes late the appointment would've been canceled. I explained to her why I was late and she said that she had been waiting for me so it was my fault. While doing my make up I explained to her I don't wear makeup so when my eyes get poked and prodded with makeup tools they tear up and while doing my eye makeup she said very loudly that I need to let her know when I'm about to cry so she can stop. While in the middle of my makeup appointment a Mexican song came over the radio in the store (me being the only Mexican in that area) she said that no one wants to hear this kind of music playing and they need to get that type of music out here. Ultimately the makeup she did was great but I'd highly recommend she gets training in customer service or find a job with little to no customer service. Same goes for her coworker who was making snarky laughs the entire time Jasmine was doing my makeup. Highly recommend anyone but Jasmine for customer service. I gave 2 stars cuz the lady who cashed me out was polite and kind. read more

I had the worst experience getting my make up done here about 3 years ago. But after my experience this weekend I am changing my review! Alexis at the MAC counter, totally made my make up application fun and she worked quickly and efficiently! I have acne, and she covered all of it, helped me with skin care recommendations and also the best make up products for me. She also told me about the aesthetician that Ulta has that can help me take care of my skin care issues not just cover them. Alexis was so professional, friendly and knowledgeable. Thank you Ulta for having a great member of your team, changed my mind and review :) read more

Ulta Beauty - Hair Salons Near Me - Apple Valley, California

I love this store but as I look deeper... It's not stocked properly that can be super underwhelming and disappointing! read more

Ulta Beauty - Not happy they're out of everything - Hair Salons Near Me - Apple Valley, California

Great customer service always friendly and a clean store friendly cashiers and sales floor associates read more

Ulta Beauty - Seed oil - Hair Salons Near Me - Apple Valley, California

if i could give this one star i would. my sister came home crying because her bangs were cut WAY too short. and the lady didn't even see it was way too short? disgusting and disrespectful behavior. we will NOT be coming here anymore. read more

Seriously I just want to make my purchase and get out after standing in line way too long. Four times I am asked to provide my phone number to get on a list. Three times I politely told her "no thank you" and "I'm not interested." Fourth time I left the product on the counter, smiled and walked out. And, I really don't think she cared a bit, just said 'have a nice day.' I did. I went to Sally Beauty and found an even better selection. read more