I believe I saw Dr Ko. Exam seemed ok except that she spent more time asking me about what…read moremedications I was taking then the actual eye test. Had to have my glasses sent back 3 times. Each time it was either the distance that was off or the reading section. Finally, I got my old prescription and told them make them like this as I could still see perfectly fine with the old script. The reading part of the lens still isn't up to par but I'm not going back again. So disappointed in this place considering I spent over $800 for these glasses!

I would like to commend Stratton Eyes for their service and compassion. My aunt, due to illness,…read moreis no longer able to insert or remove her contacts. We went in today with no appointment, as she was having discomfort in one eye. She was taken back immediately and taken care of by a very kind technician. When he was not able to find the solution, Dr. Ko Took care of her personally. I appreciate their kindness to her. They remove and replace her contacts for her every month. The staff and doctors are the best!

Friendly, great bedside manner, very professional and highly recommend if you need eyelid surgery…read more Quick service, staff friendly, helpful and professional as well.

Absolutely outstanding work. Had both upper and lower lids done and the results exceeded…read moreexpectations. Office staff honestly didn't seem to communicate well, including with each other, but Dr Cowen was impressive at every turn. Everyone I was involved with were all kind and friendly including at the clinic where the procedure was done.

The only optometrist we will use. Even when I purchased eye insurance then found she wasn't on…read moretheir list, I had her do our eye exams. Thorough, caring and professional, Dr. Hoover is the best!​

Dr. Hernandez Hoover is a wonderful Optometist! My family and I have been her patients since 2005…read more She cares about her patients and will work tirelessly to ensure a patient's vision is at its optimal level. She fitted me in approx. 10 different types of bifocal contacts until we found ones that worked! She is personable and professional. With Dr. Hoover you cannot go wrong!!

I've been going to see Dr. Dudee for the last ten years. I've only ever had amazing service and…read morecare during my time there. Every single staff member including Dr. Dudee is courteous, professional and exceptional in their field. Highly recommend.

So far we are not happy with the staff here we had a 3:30 appointment and showed up at 3:15.We were…read moretold that we were late and had to reschedule for the same time tomorrow .I will post another review again and keep you updated.

Moved here from Illinois thought we wouldn't find an eye doctor like we had there. Lexington Family…read moreeye care proved me wrong!! Great doctor and staff!! Good selection of frames and more affordable than back home.

When this was a stand alone practice, and not affiliated with Pearl Vision, the staff and service…read morewere wonderful. My family and I were very happy to have found such a caring office. Fast forward to now..... HORRIBLE. Let me explain as this is the very first negative review I have EVER given. I made an appointment for my two daughters and I on a Friday. I take off work, the girls rearrange their schedules, and we go to the office at our designated time, which was confirmed with a text. There is no one there. We sit in the car for 45 minutes desperately trying to get in touch with someone, no answers. I should probably mention there were 2 other people in the parking lot doing the exact same thing. I finally get some call center a million miles away and they say that "late last night" my appointment had been cancelled, but she showed no attempt at notifying me (at least she was honest and apologetic.) Basically, I completely wasted an entire morning and I was asked to make another appointment for the next week for the girls and one the following week for myself. When the girls arrive the next Friday, they are treated poorly. The front desk staff is courteous and kind, but the doctor literally yelled and berated them during their time being examined. They left the office upset, crying, and begging me never to send them to that place again. These are tough older teenage girls who have a tough mom. I can't imagine how awful he had to be to illicit this kind of response from not one, but BOTH. Not only that, but the office that I had once trusted, completely took advantage of their naivety, and up-sold them for a crap ton of things they did not need. I have excellent eye insurance and have been getting regular exams for the three of us for a long time, I know the typicals. It was triple what I normally get charged. I guess part of this is my fault for not being able to accompany them, but never did I expect for them to take advantage of long time loyal patients. The doctor even yelled at my eldest daughter for not wanting her eyes dilated because she had to DRIVE, makes sense right? Gotta get that extra $15 dollars regardless of her safety, doc? Appalling. Seriously, appalling. So today is supposed to be my appointment. I figured I'd keep it not only because I desperately need a new glasses rx, but also because I wanted to see how I was treated and scope out any problems that maybe the girls weren't aware of that could somehow explain the stressful and negative nature I had been advised of just the week before (I'm in healthcare.) I wake up this morning to a message on my phone that my appointment has been cancelled.... AGAIN. At least this time I was notified. :( I know this was lengthy, but I truly hope my advice is taken and NO ONE subject themselves to this office. Between the blatant disregard for other people's time and schedules, the overpriced up services, and the unkind treatment, I will honestly never go back. They've lost a very loyal and expensive customer forever.

This was great. I was able to meet my new Optometrist today, Dr. Maggard. She has a nice assistant,…read moreArden. So I went in today post Covid to finally get a check up. Apparently, people in Lexington, KY are really on top of their eye health. It is next to impossible to get an appointment unless one takes time off from work. I have never seen a place so busy. I went through the whole exam process and I was helped every step of the way. The entire process had taken like 49 minutes! They were both very customer focused, always making sure they gave me their full, undivided attention and I mean none of that, looking at the computer and answering. Full on eye contact. That is superb customer service. But I have to write that I will miss Dr. Santos; however, I am sure she would be so pleased at how these individuals helped me today.

The folks in Hamburg are great! Friendly, patient with you asking questions they've probably heard…read more1000 times. The people out front are attentive and thoughtful, Dr. Maggard is wonderful and will sit with you like you're her only thing she has to do. Can't recommend enough!

Dr. Musick is always so kind and helpful. He and his team go the extra mile to make sure I get…read moreeverything I need. Absolutely 10/10 recommend!

My first visit was about a month ago and my experience could not have been more positive. Very…read moreprofessional environment and the staff was very friendly. Highly recommended!

I tend to stretch my contact lens supply out for a long time (especially when I wear glasses some…read moredays). Still, they run out and I must get new ones. However, if you've been away from the eye doctor for a year or two, you need to get an exam before ordering more. Once my vision insurance kicked in, I headed out here last fall in hopes of 1) figuring out WHY my contacts always seemed blurry and bothered my eyes and 2) ordering new ones! The first time I was here, I did have to wait nearly a half hour beyond my scheduled appointment time. Bah. But once I was in, it was good. Maybe it's been quite awhile since I had an eye exam and technology has improved/been added, but they were very thorough in their exam -- having me go through three or four different machines to evaluate my eyes! This doesn't even include the optional (but costly) retina scan thing. Once I was in the final exam room, the optometrist took her time with my evaluation to figure out the best contacts for me. Not only did my prescription differ from my old contacts, but she suggested dailies. The dailies have been awesome. My eyes haven't been dry and irritated when wearing contacts. Yay! My only issue was some technical stuff regarding billing and ordering. There were some confusion over whether or not I/insurance paid, what had been ordered, etc. They forgot to place my contacts order so I had to wait a bit longer to get them. Then a few months later, after I already had my regular order of contacts, they called me to tell me my sample contacts were in! What? Weird. Regardless, friendly people, clean place, great options, decent service. My business is staying here.

This isn't an establishment that I will ever return to. Not only were they trying to force me to…read morehave a test that I already had done, but when I told them that I believed I had it done and I was looking at the results. I was treated badly by the front desk, person, and the person who took me back to have my eyes examined. The front desk woman with the long dark hair told me well. We don't have your results so you will have it done. The one who took me back to have the eye exam questioned me on why I didn't have my paper signed, and when I explained to her that I had pulled up results from an eye test that I had done that I was going to show the doctor. I was told that if I didn't have the test done, she would be dilating me. Now mind you, I drove myself, so I was curious to how she was going to dilate me and why she said it in such a nasty way. But because I don't like conflict, I said do what you have to do when she was done. I went back to the room and waited for the doctor. I showed the doctor the results. She confirmed that I had that test done. I wasn't apologized too. I told her what her employees had done and said to me and that they were rude to me. It was basically just looked over. my point is this is a test that would have caused me an additional $40 and I felt that the way I was treated was unprofessional. Why are you trying to force me to pay for a test that I told you that I think I had already taken and I was looking to show it to you?! The only reason why this place even gets two stars is because of the woman that checked me out. She was very sweet very pleasant and knew how to talk to a patient. I'm not hard to get along with. I do not cause a scene. I do not raise my voice, but I do expect respect. And I don't feel that's too much to ask for considering I'm paying you to do a job for me. Basically, I walked out without getting glasses from there because I would rather have my money spent somewhere else where I'm treated better.