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Prescott, AZ

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3 months ago

Great hospitality, friendly and caring staff, good food! Great value for the price. The camp is spread out with many options to enjoy.

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11 months ago

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Review Highlights - Ucyc

“Rock climbing, hiking, archery, zip lines, huge sky swing, paintball course, etc.”

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Goodwill - Not everything is cheap

Goodwill

(26 reviews)

$$

There is a man working here by the name of Daniel who is absolutely miserable to everyone. I…read morewatched him walking fast through the store, looking pissed off, red-faced, muttering under his breath, when he got called up to do returns he was absolutely so rude to everyone.

While visiting Arizona, I came here with my husband and a friend who is local to the area. Because…read moreI had forgotten to pack my brand new snow boots (I know...), my husband's friend suggested that we check out Goodwill to see if I can find anything. But she did warn us that this locations often times inflate their prices, in which she nicknamed "greed-will". The day we arrived, it was snowing and a little windy. Definitely a cold winter day and not the best idea to forget your snow boots at home, in California. Anyways, with any thrift store, you just have to look and see if you find anything good or anything you are looking for in particular. There was a nice pair of black snow boots with little wear on it but was surprised to find that the pair was $25 at the register, as the item was not marked. I paid less for my new boots that I had purchased online (and my shoes were even thicker quality). But my friend did get a 20% off since she is a senior citizen so we were able to get a slight discount to save a little bit off (although later on I found out that there was a hole on the soul and really should have gone to purchase brand new show shoes... oh well, lesson learned... don't leave your snow shoes at home while on a road trip, during winter). We did purchase other items, which did seem better priced. So I am not sure what is the mindset of the prices marked in the store. Some toys and books that I saw were brand new and priced very cheaply (which I did ended up purchasing a few things) and then some items, like clothes were heavily marked up when clearly those items were worn. But just as my friend had told us, she has found plenty of great stuff at this Goodwill before and will often browse. And if she finds something that she wants, and if it is at a good price, she will purchase it. I think if we lived in this area, most likely I would come back to browse since I do like to thrift for my DIY projects from time to time. Please note that on the receipt, there is a 7 day return policy. But customers will only receive store credit that is good for up to one year, based on the date printed on the original receipt. If you return items without the purchase receipt or tag attached, you will only receive $1. Also returns are not accepted on discounted items, new or seasonal items. So purchase wisely.

Goodwill - Front of the store

Goodwill

(8 reviews)

Always find good deals and things we didn't know we needed…read more It's clean and they have college student day which I love for the kiddos. We visit every time we are in town.

I have never been to a Goodwill with prices as ridiculous as this location. The pricing is…read morecompletely unreasonable for a thrift store that receives its inventory through donations. Coats are priced at $14.99 and up, denim jeans at $16.99 and up, and many items are nothing special. These are USED clothes that Goodwill received for FREE, yet they're being priced as though they're being sold at a regular retail store. It's outrageous, especially for a store that is supposed to make secondhand shopping affordable. But as terrible as the prices are, the employees are by far the worst part of this location. The atmosphere is hostile, unwelcoming, and extremely uncomfortable. Based on my experience, I found the treatment of customers discriminatory, and I have serious concerns about the way people are treated here. During my visit, the older woman working the register was incredibly rude and aggressive. She didn't bother removing the hangers from my clothing, folding the items, handing them to me, or even asking whether I needed a bag. Instead, she left all my clothes sprawled across the counter and simply handed me my receipt as though the transaction was over. When I told her I needed a bag, she aggressively told me to grab one myself. She then informed me that bags cost extra, something she hadn't bothered mentioning or asking about before completing my transaction. At that point, I was left to remove the hangers, fold my own clothes, and gather my purchases myself. Her tone was unnecessarily loud and confrontational, practically yelling for no apparent reason. I also witnessed her interacting rudely with other customers, so this clearly wasn't limited to my transaction. There was absolutely no reason for such hostility over a simple purchase. Basic customer service should not be too much to expect. The store itself is also poorly managed. The shoe racks are almost always empty, and employees constantly leave rolling carts blocking the clothing aisles, making it difficult to browse. Between the outrageous prices, lack of organization, and incredibly unpleasant staff, there is very little reason to shop here. Goodwill receives its merchandise through donations, charges customers increasingly unreasonable prices, and somehow still manages to provide some of the worst customer service I've experienced. The least this location could do is treat the people shopping there with basic courtesy and respect. I would strongly discourage anyone from shopping at this location. There are far better places to spend your money where you won't be overcharged for donated clothing and made to feel like an inconvenience simply for being a customer. I will not be returning.

Ucyc - nonprofit - Updated November 2026

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