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    uBreakiFix by Asurion

    2.7 (10 reviews)
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    Updated 2 months ago

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    4 months ago

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    10 months ago

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    11 months ago

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    10 months ago

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    4 years ago

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    4 years ago

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    3 years ago

    Amazing customer service fast speed and welcoming would recommend to anyone and everyone

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    3 years ago

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    5 years ago

    Throughly pleased with service. Was able to have product fixed extremely quickly with quite affordable prices

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    5 years ago

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    iRepair

    iRepair

    (7 reviews)

    Stop. Turn back. Don't go here…read more If you have an iPhone, go to Apple instead; Apple is cheaper, faster, and uses real components. This isn't hyperbole. I brought an iPhone 7 to iRepair to fix a broken screen. It took 90 minutes, cost $166, and ultimately left me with a worthless screen. Apple replaces screens in 60 minutes for $129, and their's actually work. The kiosk attendants will tell you that they use OEM screens (real Apple ones). They don't. THIS IS, BY DEFINITION, FRAUD. After an absurd obstacle course I had to maneuver, the regional manager apologized and said that she would retrain the staff to only claim to use OEM-quality screens. They aren't OEM-quality either, or else I wouldn't have noticed, and I wouldn't be writing this. I quickly checked the touchscreen when picking up the phone, and it seemed fine. It didn't fit perfectly, but I (wrongly) assumed that I had saved money by avoiding the Apple store, so I was ambivalent. Then it happened, the screen warmed up, which will happen when you are watching a video. The screen registered random touches everywhere, rendering the phone unusable until it cooled back down. This doesn't happen with OEM screens. I also noticed that pressing hard on the screen (something you need to do to use the phone's haptic touch functionality), the liquid crystals were smushed as if I were tapping on a computer monitor. This shouldn't happen. When I called the phone number listed on my receipt for warranty appointments, I found out that they gave me the number to a local Pizza Hut. THIS IS SOMETHING CALLED "UNFAIR BUSINESS PRACTICES." It's an admittedly silly sounding name for A CRIME THEY ARE COMMITTING. After an argument with the kiosk attendant, he finally agreed to replace the sh**ty screen with my original broken screen so that I could go to Apple to have a real screen put on. All the while, he maintained that iRepair uses OEM screens and that I didn't know about iPhone screens. They don't, I do, and while this routine might work on most people just looking to fix a cracked screen, it didn't work on me. My journey didn't end there. The guy would only refund $139.09, claiming that the $25 dollar service fee couldn't be refunded. After I protested, he gave me the number for his manager. Again, I had been given a wrong number, and I ended up interrupting a random woman's day. Finally, he gave me the regional manager's number. After waiting on hold for about 20 minutes, I was allowed to leave a message. Luckily, the manager actually called me back. To her credit, after I had informed her about her company committing fraud and using unfair business practices, she both was apologetic and refunded the other $25+tax. Why did I take my time to write this? I refer you to paragraphs 2 and 3. I honestly feel a moral imperative to warn potential customers. Why don't I report iRepair to the state? I don't have THAT much time, and I'm hoping the company take this opportunity to fix what they're doing wrong once they see this post.

    So thankful for this place. Broke the screen on my iPhone X getting out of the car at the mall and…read morethought I was going to have to buy a new $1000 phone..Happened to see this place in the middle of the mall and thought...why not ask?...THANK GOODNESS I DID! After a fraction of the cost of buying a new phone and about 45 minutes of my time-my phone was good as new. Would def. recommend!

    uBreakiFix by Asurion - mobilephonerepair - Updated May 2026

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