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    uBreakiFix by Asurion

    2.9 (35 reviews)
    Closed 10:00 am - 7:00 pm
    Updated a few days ago

    Services - uBreakiFix by Asurion

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    9 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer repair

    Printer support

    Tablet body repair

    Tablet support

    Video game console support

    uBreakiFix by Asurion Photos

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    Screen was not attached back correctly

    I took my Chromebook to be repaired due to screen going dark when opened past half way. I told them that if the cost to fix was more than $250 I would just purchase a new one. They charged $59.99 upfront non-refundable for diagnostic fee and said they would contact me. These people at Ubreakifix located on Lorna Road Hoover, AL do not contact you and they rarely answer the phone. After two weeks they told me wrong part was ordered and it would be another week for new part at cost of $175. I agreed and waited for them to contact me. Nothing...I finally got in touch with them and was told the new part didn't solve the problem and would need a new screen @ $400-$450. I told them I would just buy a new one and when can I pick up my Chromebook. They replied anytime they just need to take out part and put back together. Called two days later to verify Chromebook is ready to be picked up that afternoon and was told "yes". Showed up 3 hours later and Chromebook was separated from bezel and not ready to be picked up. Called a week later and was told it was now ready. Had a friend go by and pick it up that afternoon. See photos of the screen separated from bezel with tape holding it together. Called again to complain about the condition and was told this was considered normal wear and tear. Do not use this place to repair any type electronics!

    I think we had a misunderstanding. I broke, and they did not fix. Not their fault. I'm too good at breaking.

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    4 months ago

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    UBreakiFix

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    1 day ago

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    5 months ago

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    5 months ago

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    8 months ago

    The young man Cam helped me with getting set up with the home protection plan. He was very knowledgeable.

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    UBreakiFix

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    9 months ago

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    1 year ago

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    2 years ago

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    8 months ago

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    9 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Helpful 4
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    3 years ago

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    3 years ago

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    4 years ago

    Helpful 5
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    5 years ago

    These guys are fantastic! Super friendly and knowledgable. They've fixed my iPhone twice now. Love them.

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    2 years ago

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    4 years ago

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    3 years ago

    Great service, staff is knowledgeable, and very informative. VERY quick turn around. Highly recommended.

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    5 years ago

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    4 years ago

    Cooper was quick and fast! The repair it self took less than 30 minutes. If we ever need help again we won't hesitate to call them again.

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    6 years ago

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    5 years ago

    All I needed was the back of my phone reapplied and the gentlemen at the desk was able to do it quickly and for free!

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    5 years ago

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    5 years ago

    Extremely helpful! Jason was great from the first second I walked in. Wide range of services available so I recommend them for sure

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    4 years ago

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    4 years ago

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    Review Highlights - uBreakiFix by Asurion

    Brought an old laptop in to check out problem with connection.

    Mentioned in 2 reviews

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    uBreakiFix by Asurion - electronicsrepair - Updated May 2026

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