I had an emergency appointment for my newborn daughter and not only did they accommodate her, they…read moremade sure we were safe and reached our appointment on time with an extremely comfortable ride. FIVE STARS!

This company is so unprofessional. I regret giving them multiple attempts to get my business. I…read morecalled 8/19/24, 8/22/24 To try and schedule "black car services" for my wedding in September. The girl who first answered any of my calls was very unprofessional saying she would call me back with a quote, she was currently driving . She never called me back I called again on 8/22 and simply said the van was already booked (but never even asked what day i needed it for) when I told her it wasn't until September she said oh yeah nevermind it's broken down not available. I called again beginning of September just to get the black car services, no longer the van. The employee said they could pick us up and do the drop off for our time and location, got my card info and said she would email me the receipt. No reciept was ever emailed to be but I saw a hold on my card, thought everything was kosher. On my wedding date we never received a call NOR text to confirm pickup . We ended up making other arrangements. Card charge never finalized. Assumed they didn't book us properly. Three weeks after I get a call from a different driver asking me where we were at and that they were at our pick up location. I advised the date we hired them was 3 weeks ago. He was very apologetic and asking me for the females name that booked us. And left it at that. Now over a month and a half after from the actual date of wedding I see there's a cancellation charge, and an email sent to me saying it was non refundable. I called the company and they knew my name and why I was calling , he stated it was my fault for not calling them to cancel. I never wanted to cancel the services simply I was not picked up on the date of hire. He will not refund us. When we spoke on 9/28 he apologized for THEIR mistakes. now it's "my fault". Belittled and yelled at me for not calling the day of my wedding to remind them to pick us up. He could have easily left it at I'm sorry and not charge us

1. dropped us off at wrong hotel even though hotel name and address clearly stated in paperwork…read more2. multiple emails with broken code and confusing verbiage, these emails changed things to do with the reservation. when questioned and asked for more information the owner said "not to worry". 3. car reserved is not what I ordered and I was charged over $200 more than the quote. the owner yelled at me in front of hotel employees. told me if I was uncomfortable on the ride it was my own fault. 4. Would not allow me to cancel reservation for the return trip to airport, even though the driver who I found out was the owner, was told how uncomfortable I was. I do not recommend using this company at all. Avoid driver/owner named Rush.

I was on the last flight into ABQ for the evening and needed a ride to Santa Fe. Booking was easy…read moreand Rush was at the airport when my flight landed waiting for me. The SUV was new and nicely appointed, and Rush was a friendly and safe driver. I thought the price was very reasonable given the distance. Would definitely use this service again if I need an airport pickup!

I like being able to call this taxi service and make advance arrangements. I also like to get an…read moreapproximate charge for the amount of the anticipated ride. They are very polite and helpful on the phone prior to the ride.

The driver was friendly with the a! outgoing personality, I enjoyed the trip to and from Santa Fe.read more

I can't believe it but after 3 hrs of waiting for either uber or Lyft I called this place and they…read morehad a driver over within 20 minutes. Completely professional driver and a nice ride to boot. I would highly recommend them AAA+++

We have only had great experiences with Groome Transportation…read more We book online, 2 days in advance. We go door-to-door, and the extra cost is worth it. Who wants to walk a half-mile with a suitcase? They have always been on-time, friendly, and professional. On this last shuttle trip from ABQ to Santa Fe, the Southwest flight was late, and the driver called my husband and waited. So appreciative! I am bummed a few people had bad experiences, and yes, it sucks that there is no monetary refund, but we deal with that on airlines, too (if we don't pay an exorbitant amount for a refundable ticket). So word to the wise, book a shuttle close to your travel date and not too far advance. Bring cash for your driver for a tip, because it will be deserved!

Very nice driver. Booked online and had to be at the Groome office for 11:15 pick up. Got picked up…read moreat 11:30 and then drove around Santa Fe for an hour picking up other customers. Full van ride in small seat. Got to airport about 2.5 hours after pick up. Driver told me that it both would have been cheaper to get picked up at a hotel, and apparently less waiting time. He said to call for reservations where they might give you this information. Would not use this service again.

The beds were comfortable, the staff was friendly and accommodating. The area at first was scary…read morebut after staying we would stay again we and our vehicle were perfectly safe

Don't stay here :) I only did because my car broke down…read more It is not good. It feels dirty and it needs some major renovation. I could hear EVERYTHING my neighbor was doing (coughing, gagging, pushing buttons on the microwave, videos on his phone etc). Toilet wouldnt flush. Went to have the "continental breakfast" in the morning which was just waffles and toast. Whatever. Made a waffle and some coffee and threw them both away bc they were disgusting. I'm not one to leave reviews but my stay here was not nice.

I was standing on the top of a dune at the White Sands National Monument with my sister's husband,…read morelooking out at an impending sunset, when the guy turned to me and said, "Howie, I think New Mexico gets the short shrift when it comes to beauty. This is a gorgeous state, man." I smiled. Preaching my personal gospel. Indeed, there's so much to discover around here, yet somehow the entire state remains somewhat undiscovered. And for most of us residents, that's exactly the way we want it to remain. Our own little secret. Short shrift is cool. But ultimately that's obviously not what we're going for around here, and this company, Food Tour New Mexico, is here to help expose the goods. This tour company focusses on the food (yeah, and drink) that make the state great. They've been operating in Santa Fe for years and recently they've expanded to Albuquerque. They're not taking you on a tour of a White Sands dune, but they're all about educating newbies on New Mexican cuisine, which is worthy of an afternoon of your time. Even locals can learn a little about their native eats; one of my favorite aspects of the tour was the cup of posole and the guided description of the composition of the soup, both Native and Mexican, that completes the recipe. Anticipate an exceptionally enjoyable visit in Old Town, with some huge surprises, and a tour that goes beyond food. Great company.

Nick Peña created Food Tour New Mexico-Albuquerque (and Food Tour New Mexico-Santa Fe) following…read morehis passion for local food and culture. Our tour was informative and delicious! Nick accommodated our sizable group with ease. He graciously guided us through old town, from restaurant to restaurant. It was evident he had a great working relationship with each of the restaurants that welcomed us. We not only tasted yummy local fare at each location, we learned of its history, as well. Each locale had interesting stories; additionally, the architecture should be noted as the structures are specific to this area. Nick provided more local historical facts as we made our way walking through old town. Food Tours New Mexico is a unique way to see Albuquerque. It's great for foodies wanting to learn about local cooking or anyone curious about the area's history. This activity would be great for a fun date night. Or if you are a food lover or enjoy history, you should give this tour a try. I highly recommend.

Luigi is a great host! He has story after story on your tour of the breaking bad filming locations…read more He was involved in working with the production and transportation of actors and has amazing knowledge and passion about the Breaking Bad series. He does trivia and even passes out some prizes. Provides a break at the Los Pollos Hermanos with restroom and beverage and snack. Lots of photo ops of the buildings. We also received group photos from him after and local recommendations of places to check out. Highly recommend his tour for anyone in the area.

beware of this guy he has stolen our registered tradmark name breaking bad tours. he claims he…read moreowns the breaking bad rv tours. he is fraud and a liar, does not work in the film industry. he claims to have worked on the show that is a lie. beware takeing this tour he will rip you off if you have to cancel he wont give your money back . take the real breaking bad tour breakingbadtours.com