This post office was marked permanently closed on the Waze App, but I confirmed it is open and…read morefully operating today. The office is bustling, but the professionals working there work efficiently and with kind demeanors. Although there was a wait due to the steady flow of customers, I was glad to wait in such an orderly fashion. The lone Postal Worker, Monica, handled herself like a seasoned pro and got customers through swiftly. When a co-worker joined her, things went even more smoothly, and I got back in line to ask another question to save myself the time and frustration of agonizing through Google search for the answer. I'm glad I did. Monica answered my question and gave me the materials I could use to prepare for my next trip to the USPS and make things even more effortless AND less costly. I've always been a fan of the Postal Workers Union. Like many of our "blue-collar" workers, I feel that postal workers are undervalued and underpaid. They provide invaluable services, usually with a smile. I am most GRATEFUL for my local postal work and for this post office.

I have been 3 times to mail a package but the first time it wouldn't print the label, second time…read morethe bucket wouldn't open to put the shoe box size box in it ....next day back in to put it in the drum but not working again!!!

If you plan to use the mailboxes, or the self service kiosks, you'd be fine…read more If you have to get some help from the staff, then be prepared for some wait time. The staff tries to help everyone, but it is inefficient.

They cant even answer the phone.. they really don't want to work here just steal peoples packages…read more I will be coming in monday 8/31 to speak to a manager about this. Absolutely ridiculous and so unprofessional and unacceptable.

Went to ship something on ebay, the man told me I should pay 7 dollars to print a shipping label…read morefrom ebay so he could scan the bar code. he took my phone and clicked on it for me but no bar code popped up. he didn't apologize and I was out 7 bucks plus the $14 to ship it. he gave me the wrong tracking number too. a righteous man wouldve taken 7 off from the 14, he was a moron. never going back there

Short lines-even at lunch; friendly people and convenient…read more The parking lot needs a makeover, but otherwise one of the best post offices in the triad.

I visited here at 1pm on a Wednesday afternoon for the primary person of checking for my missing…read moremail. I went on vacation and utilized the hold service. I was supposed to receive my mail the next day but I did not and several days had passed. While the staff were friendly, my issue was not resolved, which was frustrating. They checked to the back to see if it was there and wasn't. They couldn't tell me any other steps and I was told I had to call customer service, which is an 800 number... That was an annoying process. Calling customer service makes it difficult to get in touch with an actual person and the wait time was long. Thankfully, they have the option for a call back. Nonetheless, I feel like they should be knowledgeable about common issues that may arise such as how to report missing mail online, etc. It was a stressful day.

How absurd is it to write a review of a post office. However, this location is SO BAD that I feel…read morethat it needs to be done. About a month ago I did an online change of address but immediately realized that I entered the wrong date for my move. I went to this post office to speak with an employee in hope of getting the change order adjusted immediately. The agent I spoke with didn't know what to do, so she conferred with the agent next to her. It was determined that the best course of action was to cancel the address change request and start fresh when it went through, in about three days or so. She entered the cancellation. Except she apparently didn't. I checked online and the change order had not been cancelled. I had to do it myself, no big deal. When I actually did receive notice that the change was cancelled, I waited a few more days (as she had suggested) and then went back to this post office with a change of address card with the correct move date. I figured I'd do it the old-fashioned way with the card this time so I could ensure that no mistake was made. Ironically, I had the same agent. She entered my COA info, even examined my driver's license. But guess what. It's two weeks later, I check the online system, and there's no change of address on file for me. This was not my first negative experience at this post office. The workers are completely indifferent and often rude.

They are always very helpful to me with any thing I need. Great Customer Service. The Gentleman…read morewho works the round desk upfront (I can not remember his name) has really been a big help to me when I did not understand something. He explained it and was very patient with me :)

An older white male behind the counter is extremely rude to customers every single time I have seen…read morehim working. He was being rude to the customer in front of me today and when I called him out on it, he refused to give his name and when asked who the supervisor was, he said, "Me!" Plan to lodge a complaint. This is not a one off thing that you can explain away by saying, "Maybe he's having a bad day"...If so, every day is bad for him. I would avoid this branch at all cost unless youre ready to be treated poorly...

A hidden gem for all your packing needs!…read more I oftentimes have to ship multiple packages with different carriers and the process can be truly tedious bouncing from UPS to FedEx to USPS. I stumbled upon The Pack n Post on Google and figured I'd give it a shot. It was such an easy process, the staff was helpful, and there's a good variety of different knickknacks and snacks. I also loved they have a separate station to complete your packaging-tape, packing supplies, and pens. I'll definitely be using this again in the future!

The staff are extremely rude. I misunderstood a question the clerk asked me, and he was extremely…read morerude and arrogant. I will never go back.

I made an appointment online for the passport services here for my boyfriend and I since many (if…read morenot all) of the Post Offices in the Triangle were totally booked for 30 days out. We were already in Greensboro for the weekend so driving to downtown High Point wasn't too far out of the way. We just needed an appointment ASAP for an upcoming trip out of the country! The confirmation email I received after scheduling our appointment online asked for us to arrive 10 minutes early, and I can see why because at 2:30 PM they were really busy! This post office has a sign up on the wall asking for a limit of 4 people to be inside at a time, which people were clearly not following, but there was no one in the separate room for the passports, so it was fine for us... At least everyone was wearing a mask! The woman helping us get our applications in order was very friendly, helpful, and made great small talk while we were there. My appointment for 2 adults was scheduled from 2:30 - 3:00 but we got everything taken care of, including photo (and a retake or two), and were out of there within 15 minutes! I was pretty impressed. On our way out, we did encounter someone asking us for a dollar, which is always a little uncomfortable, but other than that, the passport service here was 5 stars from me.