They are very efficient. Very friendly and very helpful. I didn't have to wait long at allread more

I was pleasantly surprised by this morning's visit to the Whittier Social Security office on…read moreGreenleaf. The Security Guard was professional and polite, the facility - including the restrooms - were clean and well maintained. Our appointment happened EXACTLY on time. And best of all, Ms. Gutierrez was professional, kind and took care of our questions quickly and competently. It was a great experience! I hope you all are as lucky as we were!

Make an appointment & don't just walk in !…read more It's super easy to make an appointment. I did & the process was seamless. Needed to pick up a copy of my grant deed for my house. I was able to make an appointment online & there was many slots available to choose from. The day of, I get there & the parking lot is huge. There is a person at the door that can help direct you to whatever you're there for. In my case I think I needed to go to the second floor. I get in & I check in to the info desk & the kind lady did all the work for my at the computer ! Thank you kind lady. Then you take your ticket over to the counter to pay. They do accept card ! I think there is a small fee with the card. Overall the process was so easy & it wasn't terrible like going to the DMV is. My time slot was for 30 mins but I was in & out in 10 mins or so - no joke !

I came here to register my oath & bond...So, it's a pretty big building with a big parking lot. A…read moregentleman welcomed us and asked the reason our visit and he pointed us to related building. Another lady, helped us to the room that we needed to be and other nice lady came and helped us with the steps that i was supposed to take. The clerk herself was such a sweet lady. I was there only for 30 minute. No crazy lines and everything was well organized to the point that i didn't feel any pressure. The most important thing was the truth that everything was well explained so no confusion. Great customer service and great people work in this building. Everyone has the willingness to help so they deserve five stars.

CalFresh / GR side if no kids…read more CalWorks side if have kids Food stamps. General relief. EBT cards. Restaurant program. Expungement. Gain welfare to work programs.

The first visit was great. A supervisor Lady saw that I was handicapped and was waiting a long…read moretime. She got me in to see a worker right away. Second time I was there, I waited 3 hours and saw all the people that I was in line with that was behind me,go ahead of me and I was left. My number never showed up on the screen and No one called out my number. I made sure I was in front of the screen and didn't even go to the bathroom of fear of missing my number. Finally, I got up to ask one of the workers by the door and and asked how far I was in the que? He told me my number was called already! I said, NO, it was NOT. I told him I watched for 3 hours in front of the screen and I was never called. He called a supervisor man to come help and he, took my number ticket and I was told to go back and sit down. I waited and waited and the supervisor never came back to me. I asked where he went and was told he said he would come back. He never did. I finally saw the sweet lady supervisor and asked her to help. She finally assured me me that she would get my number called again and to listen for it. Another 1/2 hour and finally I was called and it only took 5 minutes with a case worker. Almost 4 hours in pain as I can't sit for too long, both legs go numb and buldging discs in my lower back and neck were throbbing. I can't stand for too long either. I have a ankle impingement, and plantars fasciitis in both feet and sciatica. It was a bad day for me to wait that long . I don't know why but they have done this to a few people that was there too and I was one of them. I over heard some of the workers complaining about customers and some being rude to customers who don't speak English so well and be condescending towards them and belittling them. Such rudeness should cease. The one women who is kind, and making sure everyone is being taken care of was the supervisor . She was very understanding, spoke kindly to everyone. I know you all see some crazy people up in there but, you should do your best to speak and talk kindly towards others. Get off your cell phones and always be ready with a kind face and be helpful. Thats the job you signed up for. If you continue to complaine, maybe you should look for another job. We need a system of people who want to help others.

The case workers and others I've dealt with who work here are pretty decent, and genuinely seem to…read morewant to help. Props to all of them. I would rate this organization five stars, but will have to reduce it by two due to the antagonizing, enraging messages they play while you're waiting on hold.

They are doing the best they can, please come prepared. Bring more paper work than necessary…read more Parking sucks, get dropped off. Bring a pen, bring your id, ask as many questions as you can, do not leave without getting everything you need fix.

I went in to get a Live Scan and making a reservation was fairly easy. The lady that answered my…read morecall gave me a general price for my needs. It wasn't precisely the exact cost but it was close. I arrived on schedule and it took about 5 minutes to get the finger printing lady to show me into a room to get my prints. It was fairly easy and quick and I was given a receipt and I was on my merry way. The front lobby was clean and open and people were professional. I'd come again to do the Live scan again if needed. Currently they are looking for police officers to fill positions so if you want to move laterally they'll pay you $20k bonus to do it.

I visited this police station seeking assistance with a report request, and unfortunately the…read morecustomer service I received was disappointing. Yvonne Llamas was unhelpful and appeared unwilling to assist me from the beginning. Because I needed assistance in Spanish, another employee was initially asked to help, but when Ms. Llamas became involved again, the interaction continued to feel unprofessional and discourteous. I understand that public service employees can be busy and deal with many requests throughout the day, but members of the public deserve to be treated with respect and professionalism. A more courteous attitude and a willingness to help would have made a significant difference. I hope management reviews this feedback and continues to emphasize the importance of providing professional, respectful service to everyone who comes in seeking assistance

Workers were all very nice and helpful. They say to be there an hour early but I got there 45 mins…read moreearly and it was fine. Everything went by quickly as far as visitation goes. It was a very straightforward process.

Never did I think I would be visiting a loved one in jail but, here we are so let's make the best…read moreout of the situation. Once I arrived I was appalled by the amount of parking there is, usually one has to pay or park far but here parking is not an issue. The check in process was super straight forward fill out you're form get in line go thru security then check in. You will ride a bus about 5 min to the facility and as soon as you get off go inside the facility and hand over your form to the officer. From there it's just a wait till you hear your loved one's name and they'll tell you you're booth. Staff and officers were very nice and understanding something I would wish I'd see more in L.A. Dress code is not so strict from what I've seen but I still try to keep it toned down casual just in case! Sometimes there will be lockdowns and unfortunately that aren't the facility's fault. They go thru a thorough process and as soon as everything is green light then they will almost always let you in to see your loved one. If you need to use the restroom try using the ones passing security for a cleaner experience. Stay strong everyone God is good!

I came to this location to get some Social Security stuff done…read more On a cold and VERY rainy Wednesday I sent my husband to this location at 11:30pm to get me a number. Then I drove from work to this SSA Location, i got there around 11:45pm. They called my number by 12:15 and I was out of there by 12:25. We first thought this was going to be a long and painful process, but it was fairly simple. I would give yourself an hour at the SSA. The person assisting was really nice and helpful. He was also very quick at getting everything into the computer system. Wednesdays they close at 12pm! SO you want to be in the BUILDING no later than 11:59! they wont let people back into the building if you step out!. They are very strict about closing time. As long as you're in the building before the door closes, they will assist you. Don't forget to check into the computer for a number

If you need to visit this or any other branch of the Social Security office, please try to make an…read moreappointment. Upon entering this office, the very friendly security guard advised me that an appointment was required to enter the building and that no one would see me without one. The guard handed me a card with the number to call to make an appointment. I did not have an appointment, so I left and sat in my truck, trying to make one by phone. I dialed the number on the card the security guard gave me. I received a recorded message that they were busy and it would be many minutes before an agent could assist me. I waited, waited, and waited some more. When the waiting time hit thirty minutes. I was done, frustrated, and left, never having asked any questions about my issue. I'll try again sometime. For now, time to have lunch

This office is full of professional, kind, and informative individuals…read more The work they do is important and they worked with me to help resolve my issues. MS. Day and the intake team including the security made me feel heard, safe and they were helpful. Thanks to them all

They were so rude and judgmental. They did not help me at all. Bryan specifically smirked in our…read morefaces while we tried to describe our situation. When we asked for a supervisor, he stood right behind her the entire time. When we told her we wanted to work with someone else, she ignored us and sent him back. We left crying after feeling like trash.

This is not the usual place you see on Yelp, but I want to share my experience at Pitchess…read moreDetention Center for people who may be visiting loved ones. You need to register in advance and show up early. I was there at least an hour early and that helped. There is free parking and I walked up to the line from there. When I arrived I had a hat, wallet, keys, phone, and a Bible I wanted to give away. An officer politely told me that you cannot bring any of that in. No keys, no phone, no Bible, nothing extra. You lock things up, then go through the line, and take a bus to the area where your visit will be. The officers I dealt with were kind and professional. They explained the rules and kept things moving. They say the visits are about 30 minutes, but I was given more time than that, which I appreciated. You do need to understand where you are and follow the rules. Within that reality, my experience with the staff was respectful. I do wish there was a way to bring in a Bible but I understand they have strict policies. so three and a half stars, which rounds up to 4 on here, based on how I was treated.

Just a quick note about the dress code: no strapless or spaghetti strap tops, sheer fabrics, or any…read moreclothing that reveals breasts. Shorts, skirts, and dresses should be at least mid-thigh in length. Please avoid any gang-related attire. Also, remember to wear a shirt underneath your sweater or zip-up jacket. Came back recently and it's busier than it was the last time. So expect to wait in long lines and for the bus/shuttle.

Five-Star Review for Social Security Administration…read more I've had nothing but excellent experiences with Social Security. Anytime I have questions or concerns, they are addressed promptly and professionally. The staff--whether on the phone, through the 1-800 number, or in-office--are always kind, understanding, and patient. The process is straightforward, and the website is easy to navigate. Even when speaking with an attorney or judge through Social Security-related matters, I felt heard and respected. That's a rare feeling with government agencies, and it deserves recognition. A special shout-out to the Norwalk office--they go above and beyond. Overall, Social Security provides truly outstanding service. Five stars, two thumbs up, and a big round of applause!

I had a great experience with the people who ACTUALLY WORK at SSI. It went smoothly. The security…read moreguy is also nice. However, two security ladies are rude; they are middle-aged, and one appears to be in her early 60s, so please keep these disrespectful "low-class security guards" in your head. These women are so lazy that they would rather waste their breath and sound dumb than get up and unlock a bathroom. My dad and I came from the courthouse, and we were told to go to Social Security; however, we didn't know we had to book by appointment. My dad had to use the restroom, which so happened to be very close to the entrance. The one in her late 40's or 50s started whistling for about 10 seconds; we were confused at first because (why can't a decent or educated person use their words to grab someone's attention), so we walked to her desk, and she gave us attitude, asking various questions like, "Why didn't you go to the courthouse" over and over again as she is making mockery faces thinking she knows better. Keep in mind the courthouse is about a 15-minute walk and a 15-minute drive from the building, and these are the furthest apart; the library is closer to the courthouse. My point is that's enough time for someone not to be able to go. Plus, your desk is about 20 meters from the entrance. Then the 60-year-old butts her way in, basically copying her coworker, thinking she's helping HER. She does end up opening the door. Then asks me rudely if I needed to go. Like, come on, all you had to do was get your a## up. When I finally came for my appointment two weeks later, the 60-year-old was giving me a hard time again. For a different reason, now all she had to do this time was direct me, which was only a few steps to the sheet and say, "Fill this out". On my end, all I did was show my confirmation. End of story, like why they have to give people a hard time. For security guards, this attitude is utterly embarrassing even as human beings. The staff actually handling the social security can give customer service 1000 times better, says a lot about you as a person.