I was pleasantly surprised by this morning's visit to the Whittier Social Security office on…read moreGreenleaf. The Security Guard was professional and polite, the facility - including the restrooms - were clean and well maintained. Our appointment happened EXACTLY on time. And best of all, Ms. Gutierrez was professional, kind and took care of our questions quickly and competently. It was a great experience! I hope you all are as lucky as we were!

Efficiency is the name of the game here--provided you make an appointment first. The self-check-in…read morekiosk gets you in the queue, and I was genuinely surprised by how quickly my number was called; I think I was finished in under 20 minutes. The highlight was my agent, situated in the far corner across from the security guard. He was a complete professional--patient and incredibly helpful. The security guard, however, seemed to have a bit of an attitude, which was the only sour note in an otherwise seamless visit. Great service from the office staff overall!

The gentleman in the lobby who was checking people in was extremely helpful and really made my…read moreexperience a great one. I didn't catch his name, but he went above and beyond--not just for me, but for my father and several others I saw come in as well. The cashier was also very kind and professional, which made everything smooth from start to finish. All in all, it was a great experience. Thank you!

Needed a birth certificate and no way was I gonna pay that extra fee and have to wait additional…read moretime for delivery. If you are getting a birth certificate for a newborn you have to wait 45 days before you can make an appointment. I'm not sure if its 45 days just for an appointment or their certificate isn't in the system til 45 days. As you walk up into the building that is for appointments and if you walk to the right side that is for walk ins. I did arrive 20 minutes early and they still took me in. I was done within a few minutes. I was shocked on how fast and efficient they were. Honestly I didn't even need an appointment the walk in line was empty. If you need records swing by early and you'll be in and out! Don't stress if you don't have an appointment either! Tons of parking. Easiest LA county office I ever encountered.

Helping my neighbor- needed to get him a new cal fresh application and replacement card. Got here…read moreat 11:30am- it is now 3:39pm I needed to do two other errands- and I mean NEEDED but I may not even be able to get my meds before the pharmacy closes at 5pm There is NO EXCUSE He did his interview 45 minutes ago, still waiting for the card Why does it take SIX HOURS to do this?

Just know that calling isn't the "more convenient" option. EVERYTIME I call it's an over 2 hour…read moreevent. Going in isn't any easier 30 minute drive plus over an hour wait or more. I called at 8:03 they open at 8 and there automated system literally doesn't work couldn't hear anything I was saying and wouldn't let me do keypad option. I was trying to get on hold for 30 minutes arguing with an automated system ‍. I'll be on hold for over an hour.

The case workers and others I've dealt with who work here are pretty decent, and genuinely seem to…read morewant to help. Props to all of them. I would rate this organization five stars, but will have to reduce it by two due to the antagonizing, enraging messages they play while you're waiting on hold.

I was very disappointed by the attitude of an older female staff member in the first-floor lobby…read morewho spoke Mandarin Chinese. She was extremely impatient, dismissive, and rude during the interaction. As taxpayers, we expect public service staff to treat people with basic respect and professionalism. I was honestly shocked by how poor the service attitude was. I hope management can seriously review this issue and improve staff training and supervision

I went in to get a Live Scan and making a reservation was fairly easy. The lady that answered my…read morecall gave me a general price for my needs. It wasn't precisely the exact cost but it was close. I arrived on schedule and it took about 5 minutes to get the finger printing lady to show me into a room to get my prints. It was fairly easy and quick and I was given a receipt and I was on my merry way. The front lobby was clean and open and people were professional. I'd come again to do the Live scan again if needed. Currently they are looking for police officers to fill positions so if you want to move laterally they'll pay you $20k bonus to do it.

Seriously, got a ticket in a rolling stop then the police officer has the nerve to take off over…read morethe 25mph speed limit. While you observe others for lawful wrong doing, it is also your job to follow the rules of the road . There was no lights or sirens . It only took 2 seconds . I swear super disappointed. Do better .

Workers were all very nice and helpful. They say to be there an hour early but I got there 45 mins…read moreearly and it was fine. Everything went by quickly as far as visitation goes. It was a very straightforward process.

Never did I think I would be visiting a loved one in jail but, here we are so let's make the best…read moreout of the situation. Once I arrived I was appalled by the amount of parking there is, usually one has to pay or park far but here parking is not an issue. The check in process was super straight forward fill out you're form get in line go thru security then check in. You will ride a bus about 5 min to the facility and as soon as you get off go inside the facility and hand over your form to the officer. From there it's just a wait till you hear your loved one's name and they'll tell you you're booth. Staff and officers were very nice and understanding something I would wish I'd see more in L.A. Dress code is not so strict from what I've seen but I still try to keep it toned down casual just in case! Sometimes there will be lockdowns and unfortunately that aren't the facility's fault. They go thru a thorough process and as soon as everything is green light then they will almost always let you in to see your loved one. If you need to use the restroom try using the ones passing security for a cleaner experience. Stay strong everyone God is good!

I came to this location to get some Social Security stuff done…read more On a cold and VERY rainy Wednesday I sent my husband to this location at 11:30pm to get me a number. Then I drove from work to this SSA Location, i got there around 11:45pm. They called my number by 12:15 and I was out of there by 12:25. We first thought this was going to be a long and painful process, but it was fairly simple. I would give yourself an hour at the SSA. The person assisting was really nice and helpful. He was also very quick at getting everything into the computer system. Wednesdays they close at 12pm! SO you want to be in the BUILDING no later than 11:59! they wont let people back into the building if you step out!. They are very strict about closing time. As long as you're in the building before the door closes, they will assist you. Don't forget to check into the computer for a number

If you need to visit this or any other branch of the Social Security office, please try to make an…read moreappointment. Upon entering this office, the very friendly security guard advised me that an appointment was required to enter the building and that no one would see me without one. The guard handed me a card with the number to call to make an appointment. I did not have an appointment, so I left and sat in my truck, trying to make one by phone. I dialed the number on the card the security guard gave me. I received a recorded message that they were busy and it would be many minutes before an agent could assist me. I waited, waited, and waited some more. When the waiting time hit thirty minutes. I was done, frustrated, and left, never having asked any questions about my issue. I'll try again sometime. For now, time to have lunch

This office is full of professional, kind, and informative individuals…read more The work they do is important and they worked with me to help resolve my issues. MS. Day and the intake team including the security made me feel heard, safe and they were helpful. Thanks to them all

All tamales were the same no one could tell the difference. Will never go back. Besides being hi…read morepriced totally not worth the price.

Just a quick note about the dress code: no strapless or spaghetti strap tops, sheer fabrics, or any…read moreclothing that reveals breasts. Shorts, skirts, and dresses should be at least mid-thigh in length. Please avoid any gang-related attire. Also, remember to wear a shirt underneath your sweater or zip-up jacket. Came back recently and it's busier than it was the last time. So expect to wait in long lines and for the bus/shuttle.

This is not the usual place you see on Yelp, but I want to share my experience at Pitchess…read moreDetention Center for people who may be visiting loved ones. You need to register in advance and show up early. I was there at least an hour early and that helped. There is free parking and I walked up to the line from there. When I arrived I had a hat, wallet, keys, phone, and a Bible I wanted to give away. An officer politely told me that you cannot bring any of that in. No keys, no phone, no Bible, nothing extra. You lock things up, then go through the line, and take a bus to the area where your visit will be. The officers I dealt with were kind and professional. They explained the rules and kept things moving. They say the visits are about 30 minutes, but I was given more time than that, which I appreciated. You do need to understand where you are and follow the rules. Within that reality, my experience with the staff was respectful. I do wish there was a way to bring in a Bible but I understand they have strict policies. so three and a half stars, which rounds up to 4 on here, based on how I was treated.

Five-Star Review for Social Security Administration…read more I've had nothing but excellent experiences with Social Security. Anytime I have questions or concerns, they are addressed promptly and professionally. The staff--whether on the phone, through the 1-800 number, or in-office--are always kind, understanding, and patient. The process is straightforward, and the website is easy to navigate. Even when speaking with an attorney or judge through Social Security-related matters, I felt heard and respected. That's a rare feeling with government agencies, and it deserves recognition. A special shout-out to the Norwalk office--they go above and beyond. Overall, Social Security provides truly outstanding service. Five stars, two thumbs up, and a big round of applause!

On August 7th I went to the social security office in Norwalk on imperial…read more I did not have an appointment. I had some important questions about my mom. She passed away a couple of months ago. Mrs. Aguilar was very helpful, kind and graceful . She answered all my questions, so I did not need to make an appointment I understood employees there get very busy and many people to guide and help. It only takes that one to go above and beyond!!!!!