Awesome experience! This isn't the first time I've used Home Service Nerds but Iwill continue to…read moreuse them for all our AC needs. Jae showed up on time and was super helpful and knowledgeable. He thankfully saved us from being melted in our home this summer. Thanks again Jae!

They were on time, checked unit, serviced and reasonably priced for our needs. It was working just…read moredoing a regular service. When they left it no longer worked! We did have a hiccup, spent 3 days & nights in the heat with no air after service due to AA Attendant they were not getting our messages (lady in office out sick) but, AA was saying they would be here between certain hours, someone would call us, etc. On day 3 my husband was there when the owner came in and he was completely unaware. He sent someone that day. I will say we are nice and cool now and it was just a random issue nothing serious, took 5 mins to fix. I would like to thank the Owner for being a true stand up business man and making it right for us as a consumer. His technician came both visits and was a very nice young man. I would definitely recommend this company. Thank you for making everything right!!

Alan went above and beyond to analyze and correct another company's mistakes…read more After realizing my new Coleman two-stage unit had only been installed as a single stage, I called the company I purchased it from--U.S. Energy Solutions. They were not interested in correcting the problem so I called Rowlands. Alan responded quickly and expertly diagnosed and corrected the other company's error. I would highly recommend!

Fast, service. Reasonably priced with friendly staff that thoroughly explains work done, or any…read morefuture considerations.

Gary, from Five Star was here about 30 minutes doing a pre-season maintenance check, which he was…read moredid not indicate any problems. I'm sure if/when there are any problems with our HVAC, electrical or plumbing systems, we will retain them.

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

Our furnace box cracked today, Tyler with Swamp Rabbit Heating and & Air came out today, talked…read moreoptions and we chose to replace the entire unit - Tyler and his team had us back up and running before the evening with a much more efficient unit and installed a new Nest thermostat. I would trust Tyler with anything, a work ethic that cant be beat, honest and true to his word, this is what small business is all about.. Tyler will be the first and only call for any HVAC needs at our home https://www.facebook.com/swamprabbitac/ https://www.swamprabbitac.com/

Very rude, always late, and never want to hear the problem they say NO immediately. like i don't…read moreunderstand how they have a 5 star rating, probably faimily and friends reviewss

Yesterday I posted a negative review for Bentleys due to a…read more misunderstanding This problem was promptly handled by them in a very satisfactory manner They were very kind and courteous and the issue has been resolved I appreciate their openness and fairness in this matter and would recommend them to anyone as a business that cares about their reputation They operate with integrity and that is rare these days

I absolutely recommend Bentley's without any reservation. We first used them for twice-yearly…read moremaintenance for 4-5 years due to having very old heat and A/C systems. They give great service, often the same-day or next-day, and were very knowledgeable and honest with me about keeping my systems operable as long as possible. When we finally decided to replace them, we got multiple quotes, of course. Bentley's cost was the lowest, and one of "the bigs" in town had their lowest quote literally twice what Bentley's was! That said, they had priced in replacing all ductwork which I didn't ask for - this really felt like a ripoff attempt, so I chose not to pursue further quotes from them. Bentley got the job done in one day, including replacing just the ductwork for the returns, and cutting two new returns. Our new systems work great and are much more efficient than the old ones. We hired them back again this winter to resume twice-yearly maintenance, and they quickly fixed a little rattle we had noticed. I was also pleasantly surprised that the annual maintenance cost had not been increased, unlike just about every other price around us these days. A native Greenvillian friend had recommended this company to me, and after working with them, I know why, and I recommend them too. Definitely worth at least getting a quote from them. Very honest, very good at the work, reasonably priced, just all around a great experience. It's so refreshing to have a vendor you can rely on.

I signed up for a maintenance agreement w Cross bc they are the local Trane dealer…read more Wow, was I surprised with their service! They are excellent. The technicians they've sent out to my home have been very professional and were very careful around my home. I can't say enough good things about them. Glad I selected them for my maintenance plan!

Timely, expert solutions, and so reasonable. None finer! Love their willingness to make schedules…read morework and provide solid, long term solutions.

Recurring problems with new installation, resulting in loss of air conditioning in part of house…read more They can't book a service call for four days!!! It's their job to remedy this problem and I can't get them here for a fix. I am really frustrated with this company and do not recommend!!!

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

Unreasonably expensive. Salesman that showed up was unprofessional. They didn't really seem to…read morelisten to my concerns.

We had previously had our downstairs HVAC replaced by Air Today a few years ago, so when our…read moreupstairs unit went out, I called again. Same awesome service. Straight forward with what was wrong and honest about our options. The new unit was installed in a timely manner and when they were inspecting the upper unit, the noticed that the downstairs system had shifted (probably during the hurricane). They sent the crew back out to adjust the downstairs unit so it would be correctly positioned. Highly recommend!

Requested an appointment & he came within a half hour! Seems to be quite Honest, was clean, showed…read moreus the equipment being replaced. Service call alone was more than the parts/labor, but would def do business with again. Nice guy.

I call Full Air AC Repair to get Freon put in my unit. Justin came out for $110 and told me…read moreexactly what I already knew.... That my unit needed Freon. He said the Freon would cost about $750 and that I had a leak and needed stop leak and it would need to be changed to take a different kind of Freon because R22 is not available anymore. (It's available on Amazon). Anyways he quoted $2,000 to put Freon or $9,000 for a new unit. (I'm like I could get a couple of window units for cheape.) I asked him to put a duct back on that the water heater guys knocked off and he told me that he didn't have any supplies on the truck. After he left, I thought that I would consider putting Freon in myself. I went out to look at the unit and I heard a hissing sound coming from a valve. I took a video and sent it to him and asked about it. He said he could've hear anything. (The Freon that was in my unit was being drained!) I called someone else and they came out and put a new valve stem, reattached my duct, filled the unit with nitrogen to see if it would hold, then recharged my unit with 6lbs of Freon for $460. I highly recommended that everyone look elsewhere for their hvac needs. I saw these great reviews and thought I was getting some honest help. Nope!