Absolutely the worst company I have ever dealt with by far, yet alone internet and mobile service…read moreprovider. Anytime I had a problem it tyook forever on the phone to get anyone who knew what they were dong and I came to know you cannot call them for service unless you have 1 to 1.5 hours to waste on the phone. Five times I have had to call in the year I have been with them, not counting the follow up calls I had to to do, without exaggeration I spent over 15 hours on the phone with them ridiculous part of the whole experience is that when I called to cancel I had the hardest of hard sells trying to keep me, even transferring me to 2 separate agents trying to get me to stay with them!! Wasting another 40 minutes of my time. Do not use them unless you enjoy torture.

Do not choose Optimum. When I tried to end my service they did everything they could to take more…read moreand more money from me. They Charged me for 3 weeks of internet service after I had already cancelled my service and returned my equipment. Then once I paid my final bill, they charged me for a "service" that was free while I was receiving internet, but suddenly costed money when I ended it. it was a service that I had not requested and never used. I wasn't aware it was even in my account until I ended it.

I have never had a problem with Verizon until I came to this store…read more I would list out each employee that I've dealt with and who's given me trouble, but then I would be listing every single person who worked there. And that includes the manager.

Seems like there's always a few ppl standing around not doing anything however they tell you to…read morewait until someone else is finished.....better off doing everything online or going to another store.

Give us cable and internet please none of us have it there is no reason to cut off cable and…read moreinternet hurricane Matthew is just a category 1 hurricane

The staff in store are incredibly helpful, knowledgeable, and expedient! Brian, Dylan and Shelley…read moreare exceptional providing customer service! Bravo!

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 2843 Raleigh Road Pkwy. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Wilson Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Came to our lake house, no Directv. Called MSAT Electronics, they were able to schedule the very…read morenext day (Friday). Gearl came, diagnosed a bad wire, we were watching tv within 30 minutes. Great service, very professional, highly recommended. This was our first experience with them but won't be the last. Thank you MSAT Electronics!

Great product and the best customer service. I have internet, phone and cable service. Concerning…read moreother reviews about internet going out on Friday nights, my internet never goes out on Friday any other night. Any outage is extremely rare. I've been a customer for almost 7 years and I've had outages maybe twice in that time. And they were fixed quickly. Customer service is amazing. You talk to local people who work very hard to fix any issue you may have. Most of my issues have been asking them for port and/or encryption info while setting up an email account. They have never failed to diagnose and fix any issue I've had. And their internet speeds are the fastest around.

Internet is pretty good but it goes out almost every Friday night for maintenance and it could be…read moreanywhere from 30 minutes to 3 hours. Friday night is one of the worst nights to do this. Sunday through Thursday nights would be best. Doing this on a weekend night is ridiculous unless you wait until 4 or l 5 in the morning

I use wifi service for phone usage my television and 1 other item. Centurylink/Brightspeed have…read moremajor connectivity issues. The service is not reliable. IMO the company is providing bad service just to force me into switching to a new more expensive plan. I wish they would just ask instead of playing with my connection! I would have considered it.

I live in the River Forest Subdivision on Lake Gaston. Centurylink is the only DSL internet service…read moreavailable to us. The whole neighborhood has experienced poor internet service for months! There are frequent times when there is either no service or very slow service. As a community we are exploring alternative internet service because Centurylink is not fixing the problem.