Great product and the best customer service. I have internet, phone and cable service. Concerning…read moreother reviews about internet going out on Friday nights, my internet never goes out on Friday any other night. Any outage is extremely rare. I've been a customer for almost 7 years and I've had outages maybe twice in that time. And they were fixed quickly. Customer service is amazing. You talk to local people who work very hard to fix any issue you may have. Most of my issues have been asking them for port and/or encryption info while setting up an email account. They have never failed to diagnose and fix any issue I've had. And their internet speeds are the fastest around.

Internet is pretty good but it goes out almost every Friday night for maintenance and it could be…read moreanywhere from 30 minutes to 3 hours. Friday night is one of the worst nights to do this. Sunday through Thursday nights would be best. Doing this on a weekend night is ridiculous unless you wait until 4 or l 5 in the morning

I have been with Verizon for at least 20 years. I have my account drafted each month, but sometimes…read moreyou need to change the draft date or in there language make a payment arrangement. I have done this maybe 3 times total with no problems until this month (June, 2025). I went to chat and asked to change my date to a later date. It was done, but I was not able to "pause" the draft, so I called customer service and the man I spoke with said when you make an arrangement, it automatically pauses the draft date. So I'm thinking no problem. Well when I checked my bank, I noticed that they drafted my account anyway. So I called customer service again on a Saturday and the lady I spoke with was really nice, she said they should refund me the money and let me pay on the date I set up. She said I should receive my refund back in my bank account on the following Tuesday. I checked Tuesday and no refund. So I called again and another nice lady said it takes about 4 to 6 hours for that to go back into my account that it was "pending." So later in the afternoon, 6 hours later, I called the bank and the money was not in my account. I called Verizon back expained everything that had happened and then someone in billing said that the refund was denied because it would put me in a past due status and that if I waited to pay when I asked, they would disconnect my service and I would have to pay fees to get reconnected. This meant I was royally screwed for that week. Then they said I needed to take my account off of auto pay. I told them not to touch the auto pay. This in the 4th time in 20 years I needed to change a date and never had a problem in the past. I admit Verizon is the best as far as providing phone, networking service. But for customer service and doing what they say they will do, don't believe a word they say. They all are a bunch of lies, just say anything to make a paycheck and get you off the phone. Then as if the situation was not bad enough, Rhonda, with the billing department had the nerve to say "can't you borrow from someone." This is rude, disrespectful to say the least and it's invading my privacy. L. Parrish

Assuming I'd have a bad experience like any other time I've been in this particular location, my…read moreassumptions were wrong. The Verizon rep, Josh, and his GM, Jennifer, were beyond welcoming and helpful! I walked in with certain expectations and assumptions and walked out with a smile on my face and 'new friends.' Their customer service was great, their personalities were fantastic, and they were able to help me understand what I needed with the service and phone(s) I wanted. I've had very bad experiences with this particular store in the past, and I've also had terrible phone calls with Verizon as well, but Josh and Jennifer were super understanding and nice regarding all my problems, wants, and needs.

Give us cable and internet please none of us have it there is no reason to cut off cable and…read moreinternet hurricane Matthew is just a category 1 hurricane

There customer service. Explaining the why it's not working. If it doesn't work then drive to…read moreApple Store in Raleigh. I understand if has to do with the phone, the way he came across was rude, no empathy, not caring. I have been a customer of t mobile for years

From the owner: Visit the T-Mobile store in Wilson and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2320 West Forest Hills Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Came to our lake house, no Directv. Called MSAT Electronics, they were able to schedule the very…read morenext day (Friday). Gearl came, diagnosed a bad wire, we were watching tv within 30 minutes. Great service, very professional, highly recommended. This was our first experience with them but won't be the last. Thank you MSAT Electronics!

Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!