Working in the IT field, it's great to have a local shop that can help with cell phones and…read moreservice. I know I can trust them to get me the right device and take care of it. The store has all the bonuses of shopping with the big names, but without the contract. I'll be back for sure!

Great customer service They tell you what your phone needs…read morebefore fixing it Highly recommend

Customer service was horrible. I went in to pick up a phone I ordered online. As I was talking to a…read morerep about my pick up, another rep by the name of Krystal came over rudely saying I was talking too loud and that I had an attitude which I didn't. I even asked the other rep if she felt I was being rude and she said no. Krystal continued to talk over me while she was with another customer. I told her she was the one being rude and I would report her. I feel she was very unprofessional and that is not how I prefer to do business where I pay money. After returning with my husband who card I used to purchase a phone I was told to call customer service to cancel my previous order and I was transferred 3 times and they were confused as to why I was unable to pick up my phone. I asked if I add my husband to my account would he then be able to pick up the phone and was told by Krystal that I still would not be able to pick up my phone. Moments later another rep Nathaniel came over and said he would allow pick up if I added my husband name to my account. He said he would be with me in a moment. While waiting I spoke with other customers in the store about my 2 hour problem that hadn't been resolved. We both shared stories about similar situations and they expressed how they didn't understand the issue. While talking with them Krystal walked past and stated to stop talking about her in the store. I remained quiet and continued talking with the other customers. She then yelled across the store while dealing with another customer to look her in the face and talk about her. I said to her that I didn't want to look at her. My daughter asked why is she yelling in front of customers. Nathaniel came out and said not to say anything else to her and to deal with him. I advised him that she started yelling at me first. He left to speak with her then came over to me and said I had to leave the store and I can no longer return to their store. When I inquired about my phone I had already purchased and needed to pick up he said I will not be able to pick up the phone even though I already paid for it. Nathaniel gave us a card for the manager and said we had to contact the manager but cannot come back to the store. I have wasted 2 hours at this store and Krystle was rude and unprofessional. I will no longer do business at this place and will close my account.

Started service with y'all yesterday and your sales associate Corey was incredible answered all of…read moreour questions and hooked us up with two new devices and when out of his way to see if we qualified for any company discounts! Truly a great experience

There customer service. Explaining the why it's not working. If it doesn't work then drive to…read moreApple Store in Raleigh. I understand if has to do with the phone, the way he came across was rude, no empathy, not caring. I have been a customer of t mobile for years

From the owner: Visit the T-Mobile store in Wilson and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2320 West Forest Hills Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

We used IFix repair for our refrigerator recently for the first time…read more The experience was great. and it started from the receptionist who answered the telephone. Very professional, efficient and polite. The tech, Andrii, sent to our house was prompt ,straight forward and highly skilled. He repaired out appliance efficiently and the charge was reasonable. We will be using IFix in again. Finally, a company I can trust!

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Unbelievable I talk to a ai bot next i finally talk to a human they tell me I can bring in my Mac…read morebook in to get it diagnosed next I go in and they tell me they aren't certified to fix apple products. Unbelievable.

The only Best Buy I've ever visited where every (no exaggeration) worker on shift appeared…read moredisinterested in greeting you, acknowledging your presence or providing any service at all. Interesting experience. Otherwise, clean store. Well organized. Won't visit again, though.