We used IFix repair for our refrigerator recently for the first time…read more The experience was great. and it started from the receptionist who answered the telephone. Very professional, efficient and polite. The tech, Andrii, sent to our house was prompt ,straight forward and highly skilled. He repaired out appliance efficiently and the charge was reasonable. We will be using IFix in again. Finally, a company I can trust!

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Working in the IT field, it's great to have a local shop that can help with cell phones and…read moreservice. I know I can trust them to get me the right device and take care of it. The store has all the bonuses of shopping with the big names, but without the contract. I'll be back for sure!

Great customer service They tell you what your phone needs…read morebefore fixing it Highly recommend

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

Came in after breaking my wife phone atlas got us together quick for fair price would return and…read morerecommend for future repairs

From the owner: The Fix – Trusted Phone Repair in Raleigh, NC…read more Located inside Walmart in Raleigh, NC, The Fix provides fast, reliable, and affordable phone repair services to keep you connected. Our expert technicians specialize in repairing all major smartphone brands, using high-quality parts backed by a warranty. Most repairs are completed the same day for your convenience. Our Services: • Phone Repairs – Screens, batteries, charging ports, water damage, cameras, buttons, and software issues. • Tablet & Smartwatch Repairs – iPads, Android tablets, and smartwatches. • Gaming Console Repairs – PlayStation, Xbox, and Nintendo Switch. • Device Protection – Cases, screen protectors, chargers, and AKKO Phone Insurance. Why Choose Us? ✔ Skilled technicians ✔ High-quality parts with a warranty ✔ Same-day service available ✔ Conveniently located inside Walmart Visit The Fix in Walmart Raleigh or book an appointment online for fast and professional repairs. Stay connected with expert service you can trust!

We needed to replace a battery in the Samsung 6, so I bought the battery online, and Staymobile…read morereplaced it for us. Cost was very reasonable and cheaper ($45) than other shops in the area. Hat goes off to Jarvis and his team. Great job, and would definitely recommend them to others.

I have been with Verizon for at least 20 years. I have my account drafted each month, but sometimes…read moreyou need to change the draft date or in there language make a payment arrangement. I have done this maybe 3 times total with no problems until this month (June, 2025). I went to chat and asked to change my date to a later date. It was done, but I was not able to "pause" the draft, so I called customer service and the man I spoke with said when you make an arrangement, it automatically pauses the draft date. So I'm thinking no problem. Well when I checked my bank, I noticed that they drafted my account anyway. So I called customer service again on a Saturday and the lady I spoke with was really nice, she said they should refund me the money and let me pay on the date I set up. She said I should receive my refund back in my bank account on the following Tuesday. I checked Tuesday and no refund. So I called again and another nice lady said it takes about 4 to 6 hours for that to go back into my account that it was "pending." So later in the afternoon, 6 hours later, I called the bank and the money was not in my account. I called Verizon back expained everything that had happened and then someone in billing said that the refund was denied because it would put me in a past due status and that if I waited to pay when I asked, they would disconnect my service and I would have to pay fees to get reconnected. This meant I was royally screwed for that week. Then they said I needed to take my account off of auto pay. I told them not to touch the auto pay. This in the 4th time in 20 years I needed to change a date and never had a problem in the past. I admit Verizon is the best as far as providing phone, networking service. But for customer service and doing what they say they will do, don't believe a word they say. They all are a bunch of lies, just say anything to make a paycheck and get you off the phone. Then as if the situation was not bad enough, Rhonda, with the billing department had the nerve to say "can't you borrow from someone." This is rude, disrespectful to say the least and it's invading my privacy. L. Parrish

Assuming I'd have a bad experience like any other time I've been in this particular location, my…read moreassumptions were wrong. The Verizon rep, Josh, and his GM, Jennifer, were beyond welcoming and helpful! I walked in with certain expectations and assumptions and walked out with a smile on my face and 'new friends.' Their customer service was great, their personalities were fantastic, and they were able to help me understand what I needed with the service and phone(s) I wanted. I've had very bad experiences with this particular store in the past, and I've also had terrible phone calls with Verizon as well, but Josh and Jennifer were super understanding and nice regarding all my problems, wants, and needs.