Absolutely the worst company I have ever dealt with by far, yet alone internet and mobile service…read moreprovider. Anytime I had a problem it tyook forever on the phone to get anyone who knew what they were dong and I came to know you cannot call them for service unless you have 1 to 1.5 hours to waste on the phone. Five times I have had to call in the year I have been with them, not counting the follow up calls I had to to do, without exaggeration I spent over 15 hours on the phone with them ridiculous part of the whole experience is that when I called to cancel I had the hardest of hard sells trying to keep me, even transferring me to 2 separate agents trying to get me to stay with them!! Wasting another 40 minutes of my time. Do not use them unless you enjoy torture.

Do not choose Optimum. When I tried to end my service they did everything they could to take more…read moreand more money from me. They Charged me for 3 weeks of internet service after I had already cancelled my service and returned my equipment. Then once I paid my final bill, they charged me for a "service" that was free while I was receiving internet, but suddenly costed money when I ended it. it was a service that I had not requested and never used. I wasn't aware it was even in my account until I ended it.

I have never had a problem with Verizon until I came to this store…read more I would list out each employee that I've dealt with and who's given me trouble, but then I would be listing every single person who worked there. And that includes the manager.

Seems like there's always a few ppl standing around not doing anything however they tell you to…read morewait until someone else is finished.....better off doing everything online or going to another store.

So we were walking through Sam's club and saw T-Mobile, and we were not impressed. Less than a…read moremonth ago, we switched over to T-Mobile and our service has been exceptionally spotty (In SOS mode when we are traveling most times). I shared this with Jeremiah, who patiently listened to my frustrations and shared a few things he thought it might be. After reviewing the settings on my phone, he made a few adjustments ( on my husbands phone, too) and I got three bars right there in Sam's. Jeremiah was incredibly knowledgeable and honestly, kept two of T-Mobiles customers, because my husband and I both had planned to cancel our service. He was amazing. Thanks Jeremiah.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Working in the IT field, it's great to have a local shop that can help with cell phones and…read moreservice. I know I can trust them to get me the right device and take care of it. The store has all the bonuses of shopping with the big names, but without the contract. I'll be back for sure!

Great customer service They tell you what your phone needs…read morebefore fixing it Highly recommend

Really had a super experience went in today my camera stop working on my iPhone, the youn lady got…read morethe job done very knowledgeable.

Took in a working iPad with cracked screen. Advertised 45 minute fix not true. Told me to come back…read more6 hours after my appointment. Every walk-in had priority over my appointment. Came back and repair not started. Told me next day at noon. Still not fixed. My iPad was returned to me with no charge, unable to be charged and now I have a dead iPad. Basically tech's reaction was these things happen. Out $242 and an iPad.