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    UScellular & T-Mobile

    1.8 (4 reviews)
    Closed 10:00 am - 7:00 pm

    Services - UScellular & T-Mobile

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    9 years ago

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    4 years ago

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    9 years ago

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    12 years ago

    Horrible phone service horrible customer service. Do not sign up with these guys at all.

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    Consolidated Communications

    Consolidated Communications

    (19 reviews)

    for a company that has "communications" in its name, this company truly doesn't get it.... My…read moreinternet stopped working on a Wednesday evening. I got an "appointment" for thursday and no one showed up. They said they could come the following day, I got text messages stating the technician had arrived, but that wasn't true, then I was notified that the problem was resolved, I checked and that was also not true. I texted back (as instructed!) to notify the company that it wasn't fixed. No answer. I called the support line who stated that the issue was fixed, and that the technician had arrived. I had to strongly suggest that neither of those were true. THey had to create another "ticket" and said that someone would be out at the end of the following week, despite my attempts at escalating the situation. I got a lot of people apologizing and no action. Despite my requests to keep me informed, I checked my internet on Sunday night and it was fixed. No notification at all. And, to top it off, on Monday I got two text messages stating that the technician was arriving at my location! again not true. I have to contact the company again so I don't have to pay for the 5 days I didn't have service. They have big problems.

    Just awful. Even trying to write this review while utilizing Consolidated's internet service is…read morealmost impossible. I can't imagine a worse monopoly exists on earth. Forced to use this spotty, slow service or nothing at all. Absolutely awful. Negative 5 stars, would not recommend.

    Verizon

    Verizon

    (9 reviews)

    $$

    Horrible customer service. Absolutely no help and lied about having a bathroom. We spent over…read more$1,000 and they would not set up our phone because they close at 7pm. I guess it's a hard stop. Do not recommend, go to another store. This one is not worth it.

    Luckily I am savvy guy otherwise I would have been robbed by Mr Alaska himself AKA "guy with…read morebraids!" He sure does fit every stereotype I've ever heard about his demographic! Also as another reviewer said very condescending. He lied to me about everything and when we were all done he told me outright that's what he did! Said I needed wifi to set up my phone: False Said I would get a better deal if I started another line: False! He said I needed to erase my visible esim to get a quote on the second line: False Manipulated me into signing up for Verizon home protect making it seem like I already had it on my account: False As soon as a salesman of any sort uses the phrase, you seem like a smart man/woman you should immediately stop negotiating with them Also tricky little language like "you have Verizon home protect" does not mean you actually have it, It just means it is available. I will give him credit for being able to plant that in my head, although I canceled it before he was able to make money off of it I'm sure. also took me three different times to actually cancel the subscription. I ended up being able to do it through the My Verizon app.. this store is a nightmare. It should be restructured immediately! You need to get rid of the guy with braids. He is a scourge on your brand! Verizon's response to this review almost mirrors the response given by the last person who complained about this individual quite some time ago. Mr. Braids makes Verizon far too much money by lying for them to let him go. That's the only explanation for him still being at that store. I think we should demand he be removed.

    UScellular & T-Mobile - mobilephones - Updated May 2026

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