This is a tough place to review since it's not a "typical" service, but I really admire the work…read moreCACC does despite being overcrowded and stretched thin. They're doing their best for the animals, and I hope sharing my experience helps anyone considering adopting. We ended up with the sweetest little cat that we absolutely love! We first visited on a Thursday around 4 pm. After waiting about 10 minutes, we filled out a form about what kind of pet we were looking for. About 25 minutes later, a volunteer walked us through the facility. It's clear they're over capacity, there were animals even in the hallways and in the cat rooms the cats are kept in wall cages. You don't get much time to interact, so it's tricky to gauge temperament. We chose a cat we thought seemed sweet. She still needed to be spayed and microchipped, so we couldn't take her home that day. They couldn't give a clear timeline, but by Monday we got the call that her surgery was done. We picked her up Tuesday, which took about an hour of waiting. Adoption fees were completely waived (normally $65, which is already very reasonable), and the cost of her surgery and microchip were covered. Once home, she did come down with a URI, so we had to visit the vet and get her some meds, but she's doing well now. Overall, CACC is a great place to adopt from if you're patient and want to give an animal a second chance. The process isn't super streamlined, but the staff and volunteers clearly care, and you'll be helping an animal in need

While staying with a relative on the south side, my daughter and I encountered a very friendly,…read moreferal cat, who we fed regularly. Whenever we opened the back door to let our dog out, she would run in to the enclosed porch to look for a dark place to chill. We would escort her out and she would always come back. The next week we noticed whenever we let our dog out, she would always run under the house. One morning when my daughter was out back with our dog, she excitedly came back in and said there were 6 kittens under the house. Ahhhhh!!!! We took care of them for a couple of weeks but knew we couldn't keep them. I found a PAWS location but was referred to animal care and control. When I got there, there were a few people in line. A very brusque and unfriendly security guard immediately took my id and handed me a form to fill out. The wait was long and people had questions for the guard who was behind a locked door, but she quickly and rudely blew them off . This made everyone very angry and uncomfortable. I was told it was a "no kill" facility, but once I got inside, I became uncomfortable. Staff was very no-nonsense and there was a dude in a hazmat suit walking around pushing what looked like a laundry cart. What did that mean? I really don't know. They took the cats, gave them a couple of shots and put them in a cardboard box and sent me on my way. I left feeling kind of sad. And when I talked to a friend later, she informed me they were a "high kill" shelter and when I told her one of the staff members said it was "no kill" she laughed at me. I don't know.

I used Out U Go for two solid months of daily walks with my 'girls' recently and couldn't have been…read morehappier! The entire process from the familiarization virtual meet through the daily communications on each walk was easy and comforting. Lindsay really took the time to get to know me, the dogs' routines and preferences, my preferences, and everything in between. Jessica was our walker most visits and very clearly took excellent care of Beatrice and Violet. I looked forward to the daily updates that were not only thorough but thoughtfully wonderful each time. She was so considerate of being in our home which you'd never know anyone had even been in if she hadn't left the detailed notes about after visiting. She even brought in packages several times! The girls clearly loved their time with Out U Go and they'll be my go-to for all future needs.

Out-U-Go staff are great with my pups (4) who all have a disability of one type of another. They…read moretreat them like family and I feel confident that they are getting what they need when I am not there! It is very easy to work with them for scheduling and they have been very responsive when I have had to address special or last minute circumstances. I have used Out-U-Go South-loop for 16 years and before that used Out-U-Go Oak Park for several years. Never a problem and highly recommend for both dog walking and pet sitting.

Super lovely people doing a great job in veterinary care. They've worked with three of my canines…read moreand we've had excellent experience throughout. People at front desk are always cheerful and helpful, too. I'll only go with vet care not owned by VCA or other huge conglomerates--this is Top priority for me, as I feel those folks are only interested in profits first and foremost.

They were very professional and courteous. A parking lot with reserved spaces, as close as you can…read moreget to the door, is adjacent to the building. I felt very comfortable bringing my pet here. In my visit, I had to wait a long time. But it was for very good cause as there was a very serious emergency. I appreciated the attention the vet gave to the customers and didn't mind at all. I hope that if our situation is ever that grave, wherever we might be, we'll receive the same compassionate care.

I think we get what we pay for and to expect 5-star amenities at a motel rate is pretty…read moreunrealistic. This place is about 40% cheaper than every clinic in the area. With that, it means they are: - often packed leading to long and unexpected wait time - appointments are hard to come by - bare bone facilities - bare bone communications I have taken my cats to many different locations throughout the city. The same screenings and tests were $562 instead of $297. The other vet locations are often pristine and modern and have free unlimited human snacks but I rather save 50%.

This is a top tier medical facility wirh a very professional and caring staff. The vets listen to…read moremy concerns, explain their treatment plan, answer any qustions, and provide a detailed estimate of the charges. While Ive never had a bill over the estimate, I've gotten them under it. I recently brought 2 cats in for surgeries, and the vet called me after each to let me know how it went. The intake personnel are super helpful and accommodating.

Felt the need to post a review after reading a previous one written. I'm new to the area and…read moretherefore had to switch groomers. I'm what you call a "helicopter dog mom", I had taken all my dogs to one groomer that I knew personally so switching to an unknown is a big deal. Mo could not have been better for my dog. You can tell she genuinely enjoys her job and caring for your pets. When I dropped my dog off, she was very anxious and didn't want me to go. By the time I came to pick her up, she didn't want to leave! Very thankful for the time and energy Mo put in to making my girl feel her best.

Four years ago, Miranda killed my dog. It was not intentional but it was negligent. I avoided…read morewriting a review because I didn't want to write it from a place of anger but four years later I think about this everyday and I will never get over it. I feel that it's unfair to not share my experience with others so they can make their own choices. I had 2 dogs and one was a very selective dog, meaning he didn't get along with all dogs he met. Miranda was referred to us by a friend whose dog had similar issues. When we met Miranda to see her facility, I asked her if she would be cresting the dogs when she left the building. (I asked this for a reason) she told me that if they were not crated at home, she would not crate them and they could just stay in her living space. It turns out that Miranda was crating my dogs together when she left them and that is ultimately what led to my dogs death. My selective dog could not be crated with any other dogs. If he was and anything triggered him, he would redirect onto another dog in his crate, even his brother and they would fight. This happened so Miranda came home and found that my dogs had a fight in their crate. She took the selective dog, Carson out to bathe him and ultimately left him unattended in the sink, tethered to the wall. He then tried to jump out of the sink and you can imagine the rest. We left for the weekend with 2 dogs and came back having only one.

my first and last time buying crickets please put up a sign…read moresaying that they are not self service because i was humiliated for not knowing that an employee was supposed to get them for me cashier was good

2 hours for a bath and nail grind, my dog doesn't smell like soap, has a red eye, nails are…read moreincomplete and her nail was bleeding from being cut too low. I'm not coming back here.

Otti was diagnosed with inflammation of the eyes, most likely irritated by ingrown eyelashes. Dr…read moreCzapor as usual gave him a thorough eye and vitals check. Prescribed eye drops with antibiotic and steroids. In just one day I see a big improvement in the redness of his eyes. CSR Claudia texted an early greeting to see how he was doing. Really appreciate that extra TLC. Thank God for Metropolitan Veterinary team. We will enjoy the holiday weekend much better now.

Constantly trying to upsell. Very corporate. The vet was unwilling to give her opinion unless she…read moregave my Dog $400 worth of tests. She spent a total of three minutes with my dog, Wrote a prescription because I insisted and charged me 200. For three minutes. Most of my time was with a very nice who vet tech Who is probably only making slightly more than minimum wage. There is a lot going on about how Private Equity is buying out vet practices and 'corporatizing' them and my experience at this vet really exemplified this. The whole point is to run up the bill with a lot of tests and then tell you they are offering 'superior' care.