Very friendly staff. Reggie was so helpful and very kind. He made it easy for me to get the funds I…read moreneeded. Thanks y'all!

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.

This bank apparently has chosen to shut down their drive through except for the ATMs. I stood in a…read moreline the other day that was out the door and there were only two tellers open at the windows. There were several other employees running around, but no one made any eye contact with the customers in the line and they kept their heads down as they walked past the line several times. I heard one teller state that the drive through was closed to give a better customer experience. Well having to come inside and wait in a line out the door for 25 minutes was a horrible customer experience. My boyfriend was with me and said that I should look into the Wells Fargo next door where he goes. Very disappointing experience. 2nd experience at this location. $15 fee for a $67 cashier's check. And the girl beside me walked out when they wanted to charge her $9 to cash her $45 check. It's a hassle to change banks but I think it is going to be worth it.

Had to come to the branch to find out why an online deposit failed. Got a confirmation two weeks…read moreago that my deposit was accepted but my $3k never showed up. No one here mid Friday afternoon! Don't leave a GD sign on the door saying to just use the app. If an app could take care of my business I'd have saved my time and gas, stayed home and used it. Been with this bank almost two decades but this is the very last straw.

Outstanding service and attention to detail! The staff is knowledgeable and willing to help!…read more Thank you for a great experience!

I can say that the interest rate that I got was great for what we needed…read more However the personal bankers are incredibly hard to get in contact with! I have been leaving messages for over a week and have yet to hear back. The entire process of getting our loan took almost 3 months and we never had correct information of what was needed. I am STILL getting things in the mail (we closed in April) of things that are needed to keep my interest rate and loan! Why wasn't this done correctly BEFORE WE CLOSED??

this branch does not answer their phone nor do they have voicemail. I literally called and didn't…read moreget an answer till the 11th call. Additionally, after being a Regions customer for 30 years, I make one cash deposit in six months more than six months, and this bank sent me a letter accusing me of structuring deposits which is illegal. This is outrageous.

So I go thru drive yesterday before work. So happy to pull up and no one in line. I ring ask Mary…read morefor deposit ticket and fill send back and was depositing a escrow check from swbc for 821 from the sale of my house, I have made my swbc mortgage from this bank account for 5years--- Waited about 8 min no nothing no hold I'm still working no nothing so i rang and ask if there was a problem. Mary very rudley said her computer was having issues and its gonna be a while Im like what you could have told me i would have been came in and its no one but me I go in get a marvin who act like he didnt know workers names and he does deposit and give me 220 less cash I ask for lady name in drive thru and manager since I wasn't available. I wake up next morning and my $821 check was under review they gave me no notice of check on hold nothing and why would it be I have over S20,000 bank and my 3 children and husband has accounts so why am I get the worst customer ever because I am black women with good teeth. My payroll checks are nearly 4,000 by weekly I don't have over drafts dont have a problem account just black . So I call Mary wont transfer to managers VM and left me on hold 20 min this place on Lebanon Rd should be shut down

Very helpful and knowledgeable . We had to get the manager involved and everything went smoothly…read more Thank you team

Now I won't comment on Wells Fargo as a company, because I've had my qualms with them through the…read moreyears. But the staff at this particular branch are wonderful! Especially BRANDON! He is the nicest, most helpful, detail oriented, customer service focused employee I've had anywhere in a long time! It's so refreshing to have experienced. I came in last week on a day that I was particularly struggling through, and Brandon made my day with his friendliness and willingness to help. If you're reading this branch manager, give him a raise! People like Brandon do not exist often!!!

I utilize this location occasionally since it is close to the car wash I frequent. While I don't…read morebank with Regions, I like that they have a drive up ATM with three entry points to the lot making it easy to pull some cash and go. The building is large for a standalone bank outside of downtown - it's at least two stories. But from the signage, it appears this is a drive-thru only bank...so I'm guessing the interior space are offices? Who knows. There was a lot of construction in and around this building within the last couple of years though. There are two, maybe three, teller lanes here...and then the last lane is for the ATM. Only once have I rolled through and the ATM was out of order. It's rarely busy here either, which is also a plus.

From the owner: Looking for a bank in Nashville, TN? The Donelson Pike branch is located at the intersection of…read moreDonelson Pike and McCampbell Avenue about .5 miles south of Donelson Bowling Center in Davidson County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 237 branches and 338 ATMs across TN that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.

Always on point, everyone is always so helpful and knowledgeable. Thank you for what you do.read more

Great staff and very efficient in taking care all of my banking needs. Best credit union in…read moreNashville. I would recommend them to anyone.

I have never experienced a bank that is this incompetent. Over the past year their ATM has been…read moreinoperable more times than any other ATM combined in my 40+ years of banking. It's absolutely inexcusable for any bank to not have a functioning ATM for several months on end. Do better!

In all honesty... I'm shocked that the customer service was subpar! I was rushed like no other! I…read morehope I don't regret opening up a account with these people! I hope that I can give them a 5 Star rating in the near. Part 2 I forgot to send my first comment. That was about four weeks ago. Well I'm back again on today. So freaking rude... The document that I needed to turn in (because the customer service rep failed to get it from me the first time...) I did not have.This lady begins to attempt to chew me out and tell me that if she doesn't receive it she is going to close my account. I looked at her without a smile on my face and simply said... "At least you could smile at me when you're talking to me... Please do not talk to me as if I was some kid. I will bring back the documents as soon as I can. I hate the fact that I feel like it's 1960 when I walk into this particular credit union. This place is so unwelcoming or maybe it just seems like that to me which really is the only thing that's important when you're dealing with my money."

I worked in smyra when I joined the credit union I think in the late 80's and I am still a member…read more I gave my children & grandchildren their first checking account with Old Hickory.