I just want to give a shout out to Sean in Madison TN! It was my first time sending money through…read moreWestern Union and Sean made it a perfectly painless experience. He was prompt, yet professional, and explained everything we did step by step without making it tedious. Will I go back next time I need to send money to someone? You betcha! Thanx, Sean!

Shout out to Callie at this location. Very professional,…read morepersonable, and efficient with your time!

10/10 Would recommend. I was helped by Fidel who was exceptionally kind and patient with me as I…read morehad some anxiety. He put me at ease and was so knowledgeable and so helpful to me. I am grateful to have had this interaction with such an outstanding young man. I would recommend this establishment and that you ask for Fidel when you go. Amazing customer service.

Nearly 10 people in line with one employee working the window. As we speak , i have 10…read morewitnesses.... Really on friday night

Miss Vicky was so nice and helpful. This location is conveniently located in the corner so it's…read moreeasily accessible. They have drive-thru ATM and also tellers. Came here with my sister and she likes their bank.

I've had some pretty difficult transactions - setting up trust/estate accounts when the co-signer…read moreis in a different state. Their manager, Leah Chafin, is amazing. So kind and patient. She sat with me for nearly 2 hours coordinating with the other out-of-state branch and their regional help center to get everything done. Such personal attention. The 2nd time, I had a similar need, and I was with one of her associates and she came over multiple times to help, and was checking in on her other employees to make sure they had their breaks and see how they were doing. The next day, she worked with me through her lunch break to get the new account set up (once again, working with an out-of-state branch). I've always had great service at this branch, and even without an appointment, never waited long if I needed specialized service.

Emily in the branch was kind and helpful. She answered all of the questions I had and assisted me…read morewith my transaction.

I have had my investments with Fidelity for over 26 years.. During that time, I have only…read more been to a Fidelity office three times. Once was in New York to deposit a check, the other two times were at the Franklin TN office. After my experience dealing with Luke at the front counter in Franklin, I am ready to close my account. I needed to go to the Fidelity office to wire money to Mexico since I am planning to purchase property there. During my first visit, Luke acted like it was a big inconvenience to send the wire. Given the difficulty he was having, I sensed he did not do this often. I returned two weeks later to send money to a different account in Mexico that I would use to purchase the property when it was time to close on the deal. Unfortunately, Luke was still working the counter. This time, he made several odd remarks like : "How many accounts do you have in Mexico". Then he asked what the money was used for because "people" questioned him after the transaction. I said that I told you the purpose during my last visit. Then I asked what he said. He responded "To help a friend in Mexico pay bills". At this point, I was very upset and said no, it was to purchase property. He said, "we'll I didn't remember because I do a lot of wire transfers".. Really, based on his lack of competence, I would say he doesn't do many. I have received far better customer service at banks where I carry a fraction of the amount I have with Fidelity. I see no point doing business with a company that treats its customers so rudely.

I had a wonderful experience with the entire NVR team. They were patient, knowledgeable, and…read moresupportive throughout the home-buying process. They answered all of my questions, kept me informed, and made sure I understood each step before moving forward. Their guidance made what could have been a stressful process feel smooth and seamless.

This company is the most unprofessional business I've ever had the "pleasure" of working with…read more Two months to process is while we were putting 70% down, Credit Scores of 800+ and gainfully employed. The information they were requesting was bizarre and we had to send the same information repeatedly. The information I gave for employment verification was followed by a scam email from someone pretending to be me requesting my salary be paid into another bank account so it looks like my information was also compromised. I've bought and sold 9 properties in my life and have never experienced anything like this before. I would 100% not recommend this Company to anyone. If you do decide to go down that path, enjoy the ride.

Stacy Sterling is absolutely the most amazing agent! She is always so attentive and responds…read moreimmediately to any request or question. My husband and I have been with them for several years now (my husband even longer) and we have NEVER had any bad experiences. They have always been very concise and clear on explaining anything that we had questions or needed advice. I would recommend them to be your best selection for your insurance needs.

Stacy Sterling, she is a great agent to have. Roy Arnold has been our agent for many many years…read moreand seen us thru a lot of changes. Stacy Sterling was son nice to me and made my experience easy. I thought this was going to be a difficult process to achieve but Stacy was so kind and told me the documents I needed to update my elderly parents files. Thanks again, Kimberly and Timothy Pomeroy

Ashley is a god sent! I had the worst experience with someone from the call center who is evidently…read morefrom Florida that did nothing but cause me problems in regards to our home owner's policy. I called this morning and she was so helpful and understanding. I caught them as soon as they got in today and she was extremely happy to help, i asked to make sure she would be in charge of my policy from now on and it looks like we will be able to do that! Everything has been worked out and i have a way better agent now! I can't wait to work with her in the future. I have been with AAA since 2015 an left in 2022 since our new house needed to have a new roof installed and as soon as we did that we switched back to AAA but we were having a terrible experience. So happy i chose to call the local branch instead of customer service! Happy customer

I've been a member of AAA for seven years and I've only had to use their service twice. I used it…read morein July 2019, The second time in seven years. It took a tow truck 3 1/2 hours to get to my car which was at a gas station on a major intersection in east Nashville. I'm totally dissatisfied with this service. Anytime you make a phone call you never speak to a real person you wait on the phone at a minimum of 15 minutes. AAA is definitely not worth the money and it's one of the biggest rip offs in the United States.