Maite, is very professional and helpful. She was very knowledgeable and patient with me applying…read morefor my first loan process. Thank you Maite! Happy customer, S.Sims

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the WORST pawn shop I've ever been to. I called in advance to ask about an electric smoker, and the…read moreguy I talked to on the phone said "we do take those" so i drove 45 minutes! and when I got there the guy was like "oh we're swinging away from those. I'm very upset about this because why wouldn't they tell me that they do NOT take electric smokers before I drove 45 minutes? Smh

I would definitely do my research and go to a few other pawn shops before I did any business with…read moreMCP. Pawn shops are hit or miss I've come to find out over the years. I like checking them out because sometimes you really can find good deals on things and every once in a while you will find someone willing to give you the true value of your item(s.) This is not one of those places. As everyone else has stated, their customer service isn't the best. I wouldn't say I've ever been treated bad or talked bad to by anyone working here but they for sure aren't the super friendly, joke around with you type. I've bought a ring & a few electronic devices from them and I've even pawned a few items. So, I'll give you my latest experience and let you decide. I pawned some jewelry 4 months ago and all went well. I easily could've gone somewhere else but I had a handful of stores I was checking out to find out which would loan me the most for the jewelry. I invested about $500 buying it all retail. I had it appraised for around $350. I pawned it for $150 to MCP without any negotiating. I came back 2 weeks later and retrieved it. A month later I go back and take the same exact jewelry, I was wanting to sell it instead of pawn it at this point. This time I get a different worker and he proceeds to test my jewelry for gold. Ok, no problem, I'm thinking. He does the test twice and goes to the back to talk to someone else. When he comes back from behind the doors, he tells me all of my jewelry is fake and he can't accept it..... WTF? Hell, I was actually thinking maybe it was fake. I thank him and leave. I drove to the next closest big pawn shop in Madison. I told them I wanted to sell my jewelry and they tested it as well and offered me $250 on the spot. Sold! This is why I say do your research & go to multiple places. Not only did they lowball the hell outta my loan the first time I pawned it but they tried to tell me it was fake the second time and wouldn't accept it. I had 3 other pawn shops verify it was real. So, I'm not sure what kinda shenanigans they're playing over there at MCP, but I won't be coming back. Yelp on!

I recently had a job transfer to Chattanooga and was forced to sell my home for the first time. I…read moredecided I wanted to try and list as a FSBO and Zach couldn't have made the process any easier! He was always available for any questions that I had and was very quick to respond. I was worried that I would have difficulties with the final paperwork due to some personal complications. However, Zach put my mind to rest and took care of everything for me! I simply supplied him with the requested documentation and he took care of the difficult parts. I feel very blessed to have found such a wonderful company for my first home sale and I highly recommend them for all of your future real estate closing and title insurance needs!

Super friendly staff and quick! Get my check cashed here every Friday, no problems. The staff all…read moreknow my name so I'm in and out