I don't have an account at this bank, but unlike the *other* bank I just reviewed, this bank was…read morewilling to make change for a $50 bill. Sounds so basic, right? Yes, it is, until you encounter a bank like 5th/3rd Bank located in the same shopping plaza that was unwilling to break a $50 unless I had an account (and ID!!) for the cash-for-cash 30 second transaction. So, 5 stars to this bank that made change without asking me for account information and just being a bank that knows how to be a bank. If I was staying in the area I'd seriously consider banking with this branch because they are low key and hospitable and seem to value the clients that walk in the door.

I have never ever had an issue with this bank! The staff are super nice and professional. I also…read moreworked out a car loan with them for a super low apr rating

This is the first bank in 30 years that declined to open a bank account due to my credit, although…read moreI am a government employee for 3 years. So much for "Metro partnership" and "community". Stay away

After my husband died, they treated me like cattle. I sent his death certificate , but every time I…read morecalled it was like it was brand new information. They told me I had a collection account, when she really just didn't type in my name right. It took 5 calls to close my accounts. Plus when I actually went there in person, they never had enough tellers and most of the ones they had couldn't give a damn about you. Worst than even AT&T

I love this credit union. The tellers are always so friendly and kind. After banking with a local…read moreinstitution and putting up with their horrible service for way too long (first horizon) I made the switch. BEST. DECISION. EVER! If you're looking for professional banking in a laid back atmosphere with fair fees and great financial products ... then stop looking around and open an account! The cherry on the top are their hours of availability, imagine that... a financial institution open when I actually need them! Two thumbs way up for Ascend FCU!!!

I have held accounts and banked with VSB since I moved to TN in 2004. I like to feel like my banker…read moreknows me and that is certainly true here. And it does make a difference. A small bank like this is a little behind some of the others with technology and I'm okay with that. Other banks offered internet and mobile banking before VSB and I guess the next "big thing" with come a little behind some of the conglomerates but that's okay with me. My banker knows my name and I know theirs. I believe banking should be a relationship business and VSB is exactly that. (If I want a coffee house, I will go to Starbucks-good luck with that Cap One)

This bank apparently has chosen to shut down their drive through except for the ATMs. I stood in a…read moreline the other day that was out the door and there were only two tellers open at the windows. There were several other employees running around, but no one made any eye contact with the customers in the line and they kept their heads down as they walked past the line several times. I heard one teller state that the drive through was closed to give a better customer experience. Well having to come inside and wait in a line out the door for 25 minutes was a horrible customer experience. My boyfriend was with me and said that I should look into the Wells Fargo next door where he goes. Very disappointing experience. 2nd experience at this location. $15 fee for a $67 cashier's check. And the girl beside me walked out when they wanted to charge her $9 to cash her $45 check. It's a hassle to change banks but I think it is going to be worth it.

Had to come to the branch to find out why an online deposit failed. Got a confirmation two weeks…read moreago that my deposit was accepted but my $3k never showed up. No one here mid Friday afternoon! Don't leave a GD sign on the door saying to just use the app. If an app could take care of my business I'd have saved my time and gas, stayed home and used it. Been with this bank almost two decades but this is the very last straw.

Clean place, and very nice and helpful employees! They get what you need done. They don't have all…read morethe currency though. I was looking for $2 bills but they didn't have any which disappointed me. The other Wilson Bank near Publix and Sonic had $2 bills at least. Overall I give this place 5 stars!!

Chantelle G, Kayla W, and Amy J are the best customer service at this credit union currently. They…read moreare sweet and very efficient. You will not have any issues working with these ladies. Enbright is a great local option for a credit union in the area!

Closed without having phone system noted as such . Calls left on hold and then hung up on several…read moretimes with no explanation

They really took care of my husband and I. When everyone else had embrassing Low % interest on…read morejumbo CD's. We turned to cornerstone financial Credit Union, For their interest rates. They were paying higher than anyone else at 3.00%. We were thrilled considering the times we are in-and the other rates other financial institutions were paying. Like they were doing us a favor to let us invest our money with them. The person that waited on us was so nice and let us know what our interest would be at maturity. It was alot more return than I thought. Cornerstone even paid more than any online Banks. Thanks Cornerstone for helping us get a very very good return on our Money Penny Greer 8/2022

From the owner: Cornerstone Financial Credit Union was founded in 1955 by a group of visionary educators in…read moreDavidson County. Guided by the philosophy of people helping people, they set out to establish a not-for-profit financial cooperative offering low-cost financial services. Today, our membership exceeds 40,000 individuals from diverse backgrounds and occupations.

Great customer service from a friendly, knowledgeable and engaged staff. A longtime personal…read moreaccount holder (25+ years ), I recently opened a new account for my small business, and it couldn't have gone better!

I was a bit hesitant to switch banks from US Bank to Regions post a terrible debit card fraud scam…read morearound 6 months ago... but a broad can only go so far without a functioning bank and debit card. Plus, I was starting to get paranoid carrying cash around all the time. I slowly developed a relationship with this Regions branch as I was cashing my checks (they offer this service to non-account holders). The customer service from the tellers and staff was authentic and they were so gosh durn helpful on each visit. Finally, one of the tellers suggested that I grab some material on their various accounts from an onsite account rep and I took the bait. My personal checking and savings account were set up in less than 15 minutes and I received my new debit card in less than 3 days. I can dig it. TIP: This Hillsboro Village branch is always well lit for your safety and are open on Saturdays too. Yelp365 - #3