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First State Bank

5.0 (1 review)

Services - First State Bank

Personal banking

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11 years ago

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U.S. Bank Branch

U.S. Bank Branch

(4 reviews)

Never friendly. The last time I went through the drive-through, a guy came on the screen and asked…read morewhat I needed. And I asked for a deposit slip. He said you don't need a deposit slip anymore just send me your debit card. So I sent my debit card with the cash I was depositing. They took forever. Finally another lady came on, and said she'd be back in a few minutes. What is zero people in line at the drive-through, it should not take 10 minutes to do a simple deposit. Got my receipt and left. Got all the way home which is in the next town over, went to buy some thing and realized she never gave me my debit card back. I called her to ask if they had it, and she tried to say that it was dropped somewhere or something. And then she claims she remembers giving it back to me. And when I flat out, told her, no, it was not give it back to me, she finally went and found it. Then I had to drive the 35 minutes back to that town to get my freaking debit card because I was leaving for a trip the next day. So I ended up driving an entire extra hour and 10 minutes because of their mistake. No wonder they have such horrible reviews. I have been banking with US Bank for 30 years. It's gotten really bad the last couple of years. Am definitely looking for a new bank. When I went to get my debit card, they claimed at that point that it was in the tube from the drive-through. Which it was not. So not only did they not do their job, they lied. That totally loses my business.

U.S bank is the most unprofessional, bullshit bank I've ever experienced... I dont bank here…read morepersonally , I go through Bank of America , but I came in with my boyfriend to have some charges disputed after IiTunes took money out of his account - Us bank overdraft his account 3 times !!!! The staff was rude , there was no one in the rooms to sit down and talk with so we went through the bank teller who ended up being No help ! DO NOT BANK THROUGH THIS BANK.

First State Bank - banks - Updated May 2026

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