Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

I liked everyone I dealt with. Bryan and Jessica seemed to understand they were in a customer…read moreservice business and made me feel like a customer without being obsequious about it all the way through the process.

From the owner: We specialize in FHA, VA, Conventional, Refinances, Renovation loans , Construction loans, USDA,…read moreTHDA, and Reverse mortgages. Bryan is a Certified Divorce Lending Professional for those in divorce situations. Bryan Little NMLS # 156269 Bryan Little Group - NEO Home Loans powered by Better NMLS 330511 Equal Housing Lender

Great service will recommend. They have knowledge…read moreexperience and resources to get things done.

Thought this would be a good experience, but they've made it miserable. Jason Cary to be exact. Got…read moreapproved after weeks of waiting, then all of a sudden wasn't approved at all??? If you don't have $350k to spend on a home, they will drag their feet. I'm so disappointed with the experience we've had with this lender, they've wasted so much of our time and nothing has been done to make it right.

I purchased my home last year. My loan officer, Lisa Booker, went over and beyond for me. She kept…read moreme sane through this process and got it done when others couldn't. Thank you, Lisa!! You're the best!! Call her for all of your mortgage needs!!

I've been banking with Wilson's for years. I haven't met any problems until I met Amber at the…read moreLebanon location. Every time over the few occasions I would visit every few months, Amber possessed terribly rude customer service skills and never truly helped me. I would have to seek guidance from the other employees I knew were experienced. However, now I've only been able to deal with Amber and I don't like being rude but let's just say she is the one and only reason I'm leaving Wilson's. I would advise to avoid the location she works at because you won't get the help you're looking for.

I submitted an application for a checking account on line and never heard from them. My current…read morebank is affiliated with this bank and I have been there twice and the ladies that work there were very rude. It seems there is no customer service anywhere anymore.

Just Started with Bank Tennessee about a month ago. Julia Harris is great , along with Eddie…read moreSykes. Loved my experience with them. Just reccomended a friend of mine today. Keep up the good work!

I was looking for a local bank to help me grow my business. I was referred to Brad Houser with…read moreBankTennessee by an associate whose opinion I really trust. From the first interaction with Brad to my interactions with the local Branch Manager (Stephen Key) to my back office personal angel (Shery Mercer) this bank cares about creating a winning environment for the client. If you are looking for a team that can help you create banking solutions to help you with your financial goals, you don't need to look any more, this is your bank.