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    CedarStone Bank

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - CedarStone Bank

    Personal banking

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    15 years ago

    Helpful 2
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    Love this 1
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    9 years ago

    I love this bank!!!! No fees!!! God is blessing this bank and they will be number one soon.

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    Wilson Bank & Trust

    Wilson Bank & Trust

    (5 reviews)

    Their online banking is 50 years behind. I am not going to tell you about how when I got a new atm…read morecard and never got the atm number and must have been lost. I went to the bank and they told me they could not help me, I needed to go home and dig through the trash. Other banks you can get a new atm number to enter and set it yourself or the bank helps you. Wilson bank didn't know how and Told me to dig through the trash. Today I was going to sign in to my acct , password and name are correct. It pops up dormant!! It does not give you a number to call or contact . Get with it Wilson Bank, get out of the dark ages, spend some money on customer services instead of your stock holder parties

    I got a text last night from Wilson Bank about a "fraudulent" charge on my checking account asking…read moreme to confirm if it was valid. I responded within seconds that it was valid and then got another text within minutes that the transaction was denied. I called this morning and was told I'd have to have the merchant process the transaction again...both embarrassing and frustrating! In hopes of a logical explanation, I left an email/chat message asking why it was kicked out. I had to ask a second time, after Amber replied that her system showed this matter was "resolved", the only actual answer was that it was from their automated fraud system. No explanation why they paid no attention to my validating the charge, or why the charge was even flagged in the first place. This isn't the first time they've done this on my account, nor is it the only problem I've had with them. Customer service with some of their employees is really poor, they can't keep up with current technology, and they just make things difficult for their customers. I don't like leaving negative reviews on any business but this poor service at a bank can cause real frustration for others, as it has for me.

    Old Hickory Credit Union - Melissa Marlow

    Old Hickory Credit Union

    (9 reviews)

    This is the absolute worst banking experience I have ever had. I'm willing to overlook mistakes a…read morefew times and understand someone having a bad day every now and then. I have them myself. But the customer service at this location is dismal, to the point that when I called in, the person I got on the phone was sarcastic and rude and hung up on me. I was in between meetings at work and had a small window to call and talk with them about my car loan. When I emailed about it later, the behavior was defended. I went as far as talking with the bank president and she was totally incompetent and unable to communicate in a professional manner. I quickly realized where it originated and realized that it was acceptable behavior. Excuses and retaliation is what I experienced afterwards. They had someone sneak into my driveway and take my car in the middle of the night with no warning, courtesy phone call - anything. Which I read that most companies will do and most don't even consider repossessing your car until it's 90 days in arears. Clearly they wanted me to suffer. If you ever get on their bad side, watch out. I got my car back the same day. It was during the holidays and I was approx 45 days late. I'm a professional who works very hard, always have and make a good living. When I tried communicating with them, they would not return my calls or emails so they clearly wanted to come and get my car and avoid talking. Again, I've never seen anything quite like it. Mean spirited people! I wouldn't take the time to write this review, if I didn't care about others. You can read the other reviews. They're pretty consistent.

    Not a community type bank you would expect for a small bank. It seems they find every small detail…read moreto hold onto your money and add on small fees to nearly every transaction. If you are looking for a solid bank you can trust to help you with your money and provide you solid customer service, I would suggest you go elsewhere. $2.00 fee for the computer to withdraw your money out of your savings for overdraft protection. $4.00 fee if your bank account goes under $100.00 $$ Of course the usual overdraft fee (I am not sure how much it is...but I bet it is more than most area banks on average). Depositing a personal check is a 4 day hold no matter if you have been with the bank for over 15 years or 1 day in good standings.-- this should be against the law. Hours are not consistent across each location so you cannot predict when they will be open. They seem to change on a yearly or monthly basis. They also have very small coverage in the area so unless you live in a very small rural area in the eastern part of Nashville, you may want to find another location. The Old Hickory branch (the oldest) is the worst. They are condescending, rude, and unprofessional. They may think it is funny when a customer is upset about these fees, but when they continue to lose money and customers as a whole and the bank goes belly up, they will not be laughing when they are looking for another job. Time to look for a new Credit Union that can provide me with better service and cost less as they use my standing money in checking and savings on a daily basis.

    CedarStone Bank - banks - Updated May 2026

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