Ive spoke with Fox communities management about principal only payments to be done online the…read moreconcern I have is I think it could be a great feature to have on their app Unfortunately it's a bigger job than it appears it should be, as there are many interconnected pieces and reprograming that is necessary to achieve it, but they are on it. I was told I think Fox communities could be better if they had more consumer engagement put out surveys and find out what members are looking for?

Don't bother with Fox Communities CU. They lie all the time and treat their customers like crap. I…read moremoved up here and had a letter from my son if I open accounts up, he got a $50 referral fee. They never gave him the fee. I had a car loan and told them I want credit, disability and life. Found out after my surgery they never put it on. I get calls and letters in the mail stating I'm pre approved for a new/used car loan or refinancing on an existing car loan. All lies. This has happened about 2 dozen times. Avoid this credit union and all cost.

I'm extremely impressed with the amazing customer service from this location. I've worked with…read moreLisa who is a Service Specialist and the rapid response I constantly receive is unheard of in business these days. I would recommend CoVantage Credit Union for all your needs and am confident that your experience will be just as stated above.

From the owner: CoVantage Credit Union's team at our Menasha, WI, branch can help you open accounts, apply for a…read moremortgage, auto loan or credit cards, and much more. We'll show you how to use all of our services and products to your benefit. Plus, our Virtual Tellers are available in addition to the staff you've come to know in your local branch! You can interact with friendly, live tellers using video technology, where they can complete a variety of services at our interactive Virtual Teller ATMs. If it's after business hours, you can always access your accounts through digital banking or our mobile app.

I've been banking at Community First CU for years and have nothing but great service. I recently…read morehad a claim on my Bank Card where the collection service was poor but CFCU stepped up and made it right. The people are all friendly and helpful.

Will find a way bullshit find your self out door need new management starting from top downread more

Very friendly and helpful staff…read more Why do you need to talk to a "banker" just to open a CD?

They seem to be intent on keeping my inheritance despite my multiple trips to the closest branch…read more Every two weeks they call and ask fir another document...two weeks later another, and so on. I live 40 miles away from the closest branch....so 80 mile trips to drop off one document at a time. And they never reply toy phone calls, nor answer the phone nor email me back.

This bank is not interested in doing business with middle class people…read more I have an account there and applied to do a car loan with them, they called and said it was approved but then called back the next day and pulled out of the deal. They were cavalier about it without concern about the customer and offered no work arounds. It boils down that they don't like to work with people that don't make a lot of money. It seems to be an image thing. And God forbid they work with a disabled veteran.

From the owner: A money-smart, Earth-kind partner in achieving your personal and financial goals. Serving everyone…read morewho lives, works, or attends a two or four year college in Winnebago, Outagamie, Calumet, Waupaca, and Waushara counties.

I have been a loyal customer of CFCU for over 25 years, but am leaving them because the last 5…read moreyears their service has become simply awful. It seems ever since they built their new headquarters on Cty. CB outside of Appleton, they have not pursued customer excellence. Case in point: my husband and I had acquired and paid off two mortgages, two personal loans, and a car loan with them over the first 20 years, and then when asking for a new credit card they would not issue one until we had a secured card with them for over a year. Fine, we did that, but since we got the CC, the VISA department has messed up on where to send our statements twice, did not credit the amount transferred to the balance, and now TWICE they have added payment credits from prior months back onto the balance. This is ridiculous! And when I call the service line, I keep getting dropped. Three times I requested a call back, and each time they call, the call drops as soon as I pick up! Speaking with a rep today and got dropped again. Unbelievable.

Member since 1990. Best rates and service. Pre-approvals for…read moreauto loans are quick and painless. We love CFCU!

I have been a customer for Years. There overdraft protection (Quick Cash) is what drew me to them…read moreand kept me a loyal customer. It's essentially a mini loan that is used when you overdraft your checking. It's 18 or 21% percentant interest but isn't much b/c its a small loan/short period. And over the years we had several loans with them. But during COVID they instituted a $5 transfer fee everytime money was transfered from Quick Cash....not a big deal... It would transfer small amounts during the day instead of low funds, instead of one large amount, or even at the end of the day. So I would have anywhere from $5 to $60 in one or two days until my direct deposit came through. I still have the account but found a new bank and removed my direct deposit. It seems to be the day and age where companies are great to customers when they're new and once they get established they don't care about customers, "Sorry, it's our new policy". Take your business somewhere else to avoid being nickel and dimed.

After all the mess with my loan. The lack of follow through to findout what happened to my…read morepaperwork that was lost. I feel like nothing but a number in their computer system. This institution has screwed up multiple time. It makes me think twice about using them for any future transactions that require a bank. They don't really seem to get it or care. I've been sent past due notices when I was paid up. Tellers giving wrong info. Tellers not turning in my auto pay. Loan officer not doing everything that was asked for the loan. If it continues they will be replaced! After reading this would you trust them with your stuff and credit rating?

We opened a hassle free checking account, people were very friendly able to answer all our…read morequestions didn't need thousands of dollars they do more than business accounts

Opened Fox Communities Cu checking act today, great, above great members services today, opening…read moreaccts. Love happy people in customer service, The young lady did an amazing job with customer service, appreciated her dedicated effort. Thank you very much.

They make errors that shouldn't be made i brought in 2.46 in checks then I ask to cash checks for…read morecash back the teller Jasmine gave me the cash back and rounded it now they need the 1.54 from me that they made the error on Im really considering going to another credit union ive been with fox for 25 years and they have gone down hill

Location: Right off of casaloma by Walmart, easy enough to get to. I'm not the biggest fan of the…read moreparking lot layout but it works. It gets a bit jammed up with the drive through location. Atmosphere: The inside is clean, they have a nice little waiting area and usually have two tellers at the counter so I'm in and out of here quickly without frustration or wasted time. Service: Rose Thompson is the branch manager here, and she is a gem to work with in regards to my banking needs, I honestly wish I worked with her on a daily basis over some of my real coworkers haha. I've been going to this Associated Bank location since I moved to the area (about 3 years) and I haven't even thought about going to another location since the service has been great.

Terrible company. All they care about is making money off of their members. Not willing to work…read morewith you and won't notify you if you have overdraft fees. Well actually they do, by snail mail, 2 weeks after the first overdraft, during Christmas time. 1 payment from the wrong account cost over $300 in fees. Closing all accounts with them and moving to a credit union.