1. Evergreen Credit Union

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Appleton, WI

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Evergreen Credit Union

1.0 (1 review)
Closed • 7:30 am - 5:30 pm

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Services - Evergreen Credit Union

Personal banking

Auto loan

Personal loan

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2 years ago

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Roni K.

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Ask the Community - Evergreen Credit Union

Community First Credit Union

Community First Credit Union

(6 reviews)

I have banked at Community First Credit Union since 2002 and will never bank anywhere else as long…read moreas I live in NE Wisconsin. I've had numerous accounts with them - personal checking/savings, business checking/savings, child checking/savings, Christmas club, auto loan, credit card, etc - and the one thing I can count on is that I will get exactly what I need for my banking needs with the ultimate customer service to go along with it. You wouldn't think you could feel personally connected to a bank, but I do. They have worked with me through many life changes and their approach is definitely more personal than the national bank chains. (See my review on Wells Fargo)

I have been a loyal customer of CFCU for over 25 years, but am leaving them because the last 5…read moreyears their service has become simply awful. It seems ever since they built their new headquarters on Cty. CB outside of Appleton, they have not pursued customer excellence. Case in point: my husband and I had acquired and paid off two mortgages, two personal loans, and a car loan with them over the first 20 years, and then when asking for a new credit card they would not issue one until we had a secured card with them for over a year. Fine, we did that, but since we got the CC, the VISA department has messed up on where to send our statements twice, did not credit the amount transferred to the balance, and now TWICE they have added payment credits from prior months back onto the balance. This is ridiculous! And when I call the service line, I keep getting dropped. Three times I requested a call back, and each time they call, the call drops as soon as I pick up! Speaking with a rep today and got dropped again. Unbelievable.

Capital Credit Union

Capital Credit Union

(3 reviews)

I have been a customer for Years. There overdraft protection (Quick Cash) is what drew me to them…read moreand kept me a loyal customer. It's essentially a mini loan that is used when you overdraft your checking. It's 18 or 21% percentant interest but isn't much b/c its a small loan/short period. And over the years we had several loans with them. But during COVID they instituted a $5 transfer fee everytime money was transfered from Quick Cash....not a big deal... It would transfer small amounts during the day instead of low funds, instead of one large amount, or even at the end of the day. So I would have anywhere from $5 to $60 in one or two days until my direct deposit came through. I still have the account but found a new bank and removed my direct deposit. It seems to be the day and age where companies are great to customers when they're new and once they get established they don't care about customers, "Sorry, it's our new policy". Take your business somewhere else to avoid being nickel and dimed.

After all the mess with my loan. The lack of follow through to findout what happened to my…read morepaperwork that was lost. I feel like nothing but a number in their computer system. This institution has screwed up multiple time. It makes me think twice about using them for any future transactions that require a bank. They don't really seem to get it or care. I've been sent past due notices when I was paid up. Tellers giving wrong info. Tellers not turning in my auto pay. Loan officer not doing everything that was asked for the loan. If it continues they will be replaced! After reading this would you trust them with your stuff and credit rating?

Evergreen Credit Union - banks - Updated October 2026

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