Found myself writing yet another review on why this bank should be shut down. Not only did Kelly turn my debit card off but now my account is on hold, it is no longer a checking account, only a savings????? HOW AM I SUPPOSED TO MAKE MY PAYMENTS????? NOT WITH MY CARD! You can't use the online checking format that they haven't shut up about for months now (Zelle) without a checking account??? Every program is absolutely GARBAGE. Nobody still knows what they're talking about, the customer hotline for online banking knows nothing either. I've talked to about 10 people in the community and they all couldn't agree more on how much this bank absolutely SUCKS. I want out of this bank but I'm afraid they dont even know how to end my account correctly without screwing any more things up. Overall, illiterate, ignorant, uneducated and unprofessional people. Are these volunteers off the streets working here???? Stick to the bars, gas stations and pet stores and get some real bankers. What a JOKE. read more