I suggest updating the location to the Hood River location to save your customers time.read more

I'd heard about Andy Miller, the owner of Shadetree Automotive, for years. When my previous…read moremechanic started flaking out on me, I switched to Andy. He's honest, reliable, and an awfully nice guy. He's really good about presenting alternatives when it comes to replacing parts and clearly explaining the pros and cons of getting one part versus another. I tend to believe that sometimes spending a little bit more can save you money in the long run, but it's nice that Andy gives you clear options. I now hear from lots of people how happy they are with his service. It's a family business--one son works with him, and his wife handles the business end of things.

Do not trust this place. My elder church friend brought her toyota PU here. They charged her $308…read moreand told her the obvious "your vehicle needs work". Didn't put in 1 minute of work. I just went over and spoke to her AND repaired all 3 problems in 1.5 hours! Sick people.

Marks is a fantastic auto repair shop. The mechanics have gone above and beyond to fix and service…read moremy cars. They even have some loaner cars if you call ahead. The best thing about Marks is they tell you what they are going to do before they do it unlike some repair shops I've been to where they've replaced items we didn't talk about. I've used Marks for over 10 years now.

I was three hours into a 14 hour drive my car failed me just outside of Hood River. I feel like I…read morestruck gold with being stuck in Hood River and finding Greentree automotive. Andy and Dave totally saved the day for me. They were incredibly responsive, fast, and even gave me a loaner car for the day for $10. Their pricing was very reasonable and I was back in the road by noon. Much gratitude!!

Yet again, Greentree saves the day! A while ago my car broke down in Hood River and these guys…read moresaved my bacon in fixing my car, and I did not forget them. This time, I came to them for a passenger-side mirror replacement after a foul person smashed mine and did not leave a note. I live in Portland, but I will always make the drive out to Hood River if my car needs work because Greentree is simply the best Subaru specialist in the PNW. They are unwaveringly honest people who will work on your car for a solid fair price. The shops in Portland wanted hundreds of dollars more for the same job that Greentree performed flawlessly. I will always spend the extra money on gas to drive to them because I know they will give me the best price for the job and I can completely trust them. Thank you Greentree!

STAY AWAY! Had a…read morewater pump and timing belt replaced here. He also cleaned the inter-cooler for my turbo. After a couple of weeks, I was returning from a camping trip and the engine fell out of my car. I found a bolt laying in my engine compartment that he had neglected to put back in. I had my car towed to his shop, expecting that he would fix it with no questions asked. After it was all said and done I had to pay him an additional $200.00 to get the engine back in the car and to repair some damage that was done when it fell out! It was difficult for me to negotiate with him since he had me over a barrel. His rationale for making me pay was that he found it hard to believe that I didn't notice any strange vibrations or anything before the engine fell out of the car. I didn't. Also there was no sense of urgency to get my car back to me, so I had to borrow a friend's car for 3 weeks. About a week after getting my car back for the second time, I was returning from a trip to Seattle when my low oil pressure light blinked on. I was very close to home, so I decided to risk driving the extra mile rather than pay for a tow truck. Just as I was arriving at my house, the oil light came on and stayed on. I got out of my car to see oil basically gushing out of my engine onto the ground. The next day I rolled my car down the hill to a local garage where I was able to put it up onto a lift to investigate the problem. When the engine fell out of the car, it damaged the plastic brush plate that is between my engine and the road. When the suby man "fixed" the brush guard, he used self-tapping steel screws, one of which he drove 1/3 of the way into my aluminum oil pan. The screw worked its way out during my trip to Seattle. The engine falling out of my car could have killed my wife and I. Luckily we weren't driving fast when it happened. The oil leak could have cost me my car, or at the very least ruined a very important trip. Since this has happened I have spoken to several people who have had or have heard of similar experiences with this guy.

Stay away for sure!…read more He took my Subaru Outback sold it and never paid me a dime for it. After fighting him for 2 years I have given up. He has also wrecked a customers car (Tony has no insurance) while he was driving it at 2am drunk. He has several lawsuits against him for damaging cars. He's unprofessional and will destroy your car.

I've been a customer for over 10 years. They specialize in foreign cars. I have a 2005 Audi…read moreAllroad. It still runs like a champ with 247k miles on her. The Gorge is fortunate to have auto techs that are honest, matter of fact and fix your vehicle for a fair price. I wouldn't take my car anywhere else. In fact I've had my car towed from Portland to this shop. Because I trust them. They tell you the issue & you choose whether or not to proceed. And yes, for a proper diagnostic, you have to leave your car. On that note; I read the one star reviews. I called & chatted with the owner about them. First off, this is an Auto Shop. Not Nordstrom's customer service department. Techs are techs. Direct. I think you need to consider that there are 2 sides to every story. "The break guy" - $1000 was to do a proper fix. 2 Rotors, 2 Calipers, set of pads plus labor. Les only quoted for one caliper. Which is unsafe. 6 months later, he is driving without any fix. Small town. Nicole & Dan are married. Brought in old Volvo. Nicole was less than helpful with the sound issue. She was sent the diagnostic & signed off on it. She could have declined or called to say that was not the sound. She instead became hostile & aggressive. So much so, she was asked to leave. Jack H is not in the customer database. His review is a lie. The check engine light guy. They don't stop working on a job because you pull up. Make an appointment.

I took my Toyota Tundra to see if my brakes needed to be bled. He said that they were fine. But, my…read moreright front caliper was sticking and it wasn't safe to drive. He gave me a quote of $1,000. I thought that was extremely high. I called Les Schwab and they quoted me $350. I took it to Les Schwab and they inspected the brakes and they said that nothing was wrong with them. This guy is trying to rip you off. Don't go there. Find someone else. ​

My EV battery ran out of juice in a miserable Mt. Hood ski weekend traffic jam, and I couldn't make…read moreit to a charger in time. Had to park it at a sno park overnight. I called several towing companies, but Brandon from River's Edge saved the day. Excellent service and attention to detail. Made sure my plastic hubcaps didn't get damaged. Delivered my car safely to a charger, positioned just right. Grateful.

Brandon, our tow driver, was timely, efficient and courteous. Highly recommend! We had a quick…read moresafe drive down i84 with car in-tow.

My girlfriend & I ended up here after searching everywhere on Labor Day for a tire shop. I had a…read moreflat, indicating something had pierced my tire. I was able to get the spare on, but apparently the gentleman that assisted me at the site I came from put it on wrong!!!!! The older gentleman at Ortigoza educated me & even said I would've been better off putting it on myself lol. Him, and I presume his sons, were able to get the spare off, located a piece of metal in my tire, removed it, patched it up, and put my original tire back on!! The price was very reasonable, as well. They really saved our lives that morning. Muchos gracias!!!!

I had a chance to speak to the owner about my car and he had terrible attitude and the worst…read morecustomer service I hope things change !

Always great customer service. James is always friendly and helpful, even when they are short…read morestaffed and busy with winter tire swap season. I had an appointment today and because they were short staffed I had to wait longer than usual. James made it right. Thank you!!

I was on a road trip with my family and had a tire blow out. Cruz and his crew went above and…read morebeyond to help get us back on the road as quickly as possible. They were kind, considerate, professional and really awesome! Thank you so much Cruz! I highly recommend Gill's if you are in Hood River or coming through!

I inquired about getting my car diagnosed and was told in a lazy tone the pricing will range…read morebetween $20-$50 to get a code. That's it, he would get a code for me but doesn't work on my type of car. Kind of ridiculous to be in to have automotive repair shop and come across moody if customers pop up.

Good quality work at a reasonable price. I was very impressed by the clean shop. Work gets done…read morepromptly. Not only does he work on what is requested, but he also looks at the whole vehicle to identify potential problems or other issues.