It was quick the gentleman who took care of me very helpful, I'm applying for retirement he gave me…read morean appointment. We're doing it on the phone. He's helping me to fill out the application. Very helpful.

Walked in and the security guard immediately pointed me to the kiosk to register. My reason for…read morevisit wasn't listed (handling business for my incapacitated father) so I just clicked "other" several times and then was given a number. I came prepared for the long game, especially since I didn't have an appointment. I had my iPad, fully charged phone, and Kindle. I take my seat and start going thru some mail that I brought along and I hear my number called less than a minute after sitting down (!). I assumed it was just to clarify why I was there since I want specific at the registration kiosk. But I was helped by the sweetest lady in the world Vanessa (?). She actually handled my situation and I was out of there in 15 minutes. I would say it's a fluke or just due to the fact that the lady who helped me was super efficient but this is my 2nd time there and the first time was quick too considering I didn't have an appointment. Hats off to these guys. It's hard enough when you become the parent to your parents. Helping me navigate this process so easily is much appreciated.

so unbelievably slow service they're is always only one person working there and it's always backed…read moreup plus it takes them forever to scan your packages in if you drop them off. y'all gotta hire more people. dude at the desk just disappeared into the back for 15 mins while a line was forming

Horrible, referring to Northlake IL 60164 office. They used to have two (2) drive-up mailboxes…read moreoutside the post office. Quick and convenient. NOW, both of those have been removed and the only outside box is next to the front doors and requires that you get OUT of your car, for example if raining or extremely cold, and drop it in the box. Who thought this was a good idea???

So, I just got back from the DMV in Melrose Park, and felt I had to share my experience. Had a 10…read moream appointment, I arrived at 9:20, bc there was no traffic and no trains. The gentleman at the door let me go in early, got my number, had my photo taken by a sweet older man, whose wife was also named Joanna. He told me to smile for the photo. Then my number was called before I barely left that area, took the eye exam, answered a few questions, signed paperwork and was out the door 13 minutes later. The staff there was friendly, what a lovely experience!

If you haven't been to a DMV location in awhile, it's very confusing. You have to make an…read moreappointment and find a location with a time and date that works and that's very hard! When I arrived, there were a group of 6-8 employees outside chatting. For all I knew, they were on a break or something. So, I walked inside and one of them flagged me down and asked if I had been checked in already. Checked in? By who? Apparently, one of the outside employees does your initial check in, but based on how they were gathered outside, you wouldn't have known at all. You need to have your confirmation email or text and then they allow you inside. My second stop was at the front desk. A woman (whose name I don't know, but she had bright turquoise hair) was very friendly and kept the process going smoothly. Next, I had to get a photo taken and then wait for my number to be called. The staff at the photo area are really friendly! I can't say the staff at the numbered stations are particularly nice, at least not the one I dealt with. When I was taking the vision test, the entire left side of the vision test display was blurry. Likely a broken machine, because they look older than dirt. The woman at the counter kept yelling at me about being "slapped with more restrictions". I ended up using the machine at the adjacent station and it worked perfectly. Equipment does break and it does fail. Please check your equipment before hocking your snotty attitude at people. Luckily, this is something I have to do once every 4 years. I would not recommend this location at all.

The Cook County Clerk's office in Maywood has instituted a new policy - you MUST have an…read moreappointment if you intend to acquire birth or death certificates or marriage licenses. This is a very new, and little known new rule. There is no sign prior to entry that indicates you MUST have an appointment. That means that members of the uniformed public arrive, with the expectation to wait in line for an available clerk, obtain the certificates needed, pay and leave, as has been the customary ritual. But NOW - if you don't have an appointment, you are either turned away or told to go outside, make a call to the clerk's office - in the moment - and request an appointment. That appointment however may not be an IMMEDIATE appointment. You may receive an appointment that requires you to WAIT - possibly an hour, before you can acquire the certificates you need. If that happens, you are told to SIT AND WAIT IN YOUR CAR - until your allotted time! Really? Having a appointment, however, is still not enough - you need to also have a CONFIRMATION NUMBER for that appointment. If you happen to be a representative from a funeral home that has been sent to pick up death certificates for upcoming services - the confirmation number was likely emailed to the office manager - but not the representative that has driven some distance to the clerk's office. The confirmation number is emailed to the office manager. Whether as a representative of a funeral home - or as a member of the general public - you do not expect to be turned away, told to hang out in the parking lot for how ever long it may be, or have to make a second trip, if your wait time is too long. This is not efficient, friendly, or helpful to the public. Hire more staff to accommodate the needs of the public, as you are there to serve the public.

Stopped by here to drop off my mail in voting ballot. The parking lot was well mapped out and easy…read moreto navigate through. The parking lot was also huge and had plenty of spaces to choose from. They had large signage outside to notify people which building the drop off box was and they were easy to read. There were a few friendly police offers outside the door directing people where to go. Since I was dropping off the ballot my process was super quick and simple. I literally walked into the building and put my ballot in the box. They had another officer inside and what looked like a few volunteers helping direct people also. Everyone inside was wearing masks and there was even a large touch-free hand sanitizer to use at the door. People were respectfully social distancing as well. A woman was holding some stickers by the box to have after dropping off your ballot which was appreciated. Who doesn't love stickers!? They make for the best post-voting photos too also.. everyone know that;) Anyway, super easy voting experience and it felt good to drop off that ballot!

These offices are the least efficient, non staffed, slowest process, longest wait time. It's 2pm on…read morea Monday and every single window is closed. Meanwhile in the waiting area it's full of elderly, blind, disabled people waiting for hours. Update an hour later and windows still closed. The window open and close often. When first open it takes them 10 min to even call some one up. I bet every window will open now that it's closer to 4pm. This is worse than the dmv. I didn't think it could get worse.

Today I had to go to the social security office in North Riverside concerning my benefits, (never…read moreanything I want to do). I had the pleasure of being helped by Maria Ledesma who understood my problem and took great efforts to fix my dilemma, she was quick, and easy to talk to, and was able to set me on the right track for resolution. The receptionist was also helpful as well. I was in and out in 30 minutes.

The customer service here is horrible, they seem to be miserable every shift they come into, I've…read moreseen them disrespect an elderly lady and multiple people with their obnoxious and obvious eye rolls. Even if you greet them with respect they seem to have something up their behind and don't seem to greet you. It seems their job means little to nothing to them and customer service is the last of their concern.

Do not go !!! Trust me , even if it's the closest one to you !!! I dropped my package off 1/22/26…read moreand it's 1/29/26 and it hasn't updated Anything . They lost my package with no help at all. The laziest people work here . 1 week my package has been sitting there , they have lost my package !!!!!! They don't do anything about it .

Agree with everyone else, the Village of Hillside should be investigated for ticket scams. They…read moreare very unreasonable about their ticketing policies and hearings. Other towns have signs posted "Right turn on red prohibited" or "Right turn on Red allowed after complete stop". They leave it ambiguous here and use it to the town's advantage to issue as many tickets as possible. It is a cash cow. They even usurped borders of neighboring towns so they can issue tickets on the other side of the street too. This should be banned in Illinois, it is taking advantage of the public. No one will want to drive or visit this town due to their extreme policies on ticketing, it is out of the norm and a definite cash cow.

Village of Hillside has sent me $1000 in red light tickets. I don't live there. I used to commute…read morethrough the area to get to work. I was never notified of these tickets until the secretary of state sent me a later 2 years later that my license is going to be suspended unless I pay these tickets. When asked if I could reduce the fines? Too late, they have been sent the bill to a PRIVATE COLLECTION AGENCY. Enjoy your filthy money. I hate this town.

Franklin Park post office is the worst in the area. We never…read moreget our mail on time or if at all. When you go into the office you wait along time for someone to come out from the back or they yell from the back "I'm at lunch. Not my problem. Come and do your job. I try not to go there because of the unprofessionalism. They are rude and not friendly at all.

Unfortunately, we have had checks stolen at this post office and after a couple of years of not…read moreusing this post office, I tried mailing checks again and have had several vendors complain about not receiving checks. So sad that this is what our postal service has come to. Will never go there again.

Horrible service, tells you "wrong numer for immigration services" and hangs up on you, even though…read moreit is in the name.

I called over the phone i saw online and the lady said that i am calling a wrong number and that…read morethey have nothing to do with immigration while their name js US citizenship and immigration services