Absolutely A+ for a government office. The security guard…read morelet me in 10 minutes before closing. I was seen after the official closing time and out in minutes. I received my replacement Social Security card soon after!

I originally arrived yesterday, my representative payee was on the phone…read more We had a scheduled appointment for today, in person. This has been going on for 2 years since I had a fall, brain surgery & a stroke. The guard & employees were wonderful, both days. Second day my representative payee was there in person, as was in person. Great service & progress made. Now just waiting for the debit card to come to my payee. Took a long time but well worth the effort.

Evil people who do evil things run this hellhole. My charge was completely absurd and was dropped…read morealmost immediately after I was released. In the 28 hours I was held here: barely any water. unable to eat --the one "meal" they offered I couldn't consume because of a medical condition that causes severe illness when I consume wheat. Harassed and mocked for my gender identity (after an arresting officer unzipped my coat and grabbed my chest to determine my sex). Fellow inmate denied medical attention for symptoms of a concussion after being dropped on her head by arresting officers. Ignored and later mocked for screaming and crying for help for her. Denied necessary medications and then released feeling very ill and barely able to see straight. These guards could not care less who you are or why you are in there. They would literally not care if you drop dead. They are sick people who get off on others' suffering. Shame on them all.

for anyone that messes up and needs to go to jail, this is a place to go…read more this is not a place that you wanna go to and be at. It's got a lot of murderers and people that are in there for bad things. Keep yourself straight and stay out of there.

Had an appointment Fantastic service in and out 20 mins. The Security their on their toes excellent…read moreJob. They walk the Parking Lot and very helpful.Thank You Great Job. SECURING our Safety.GOD BLESS

1. No heat 2. Not enough chairs…read more3. No INDOOR bathrooms (33 degrees out) 4. Impossible to reach by phone 5. Woman who helped me was very nice. Many expressed "Thank trump for this" I appreciate that - he's a deviant.

My package has been delayed for over a week. I recently read a review from another customer who…read morereported a similar issue, stating that their package had been stuck for weeks five months ago. This is an unprecedented situation for me, as I have never encountered such a long delay. It is concerning that my package has been sitting idle for an extended period. I hope that my package has not been stolen, as this is the reason for the "delay" mentioned in the review.

One of the limited locations available to get in and upgrade to a higher level of TSA security to…read morelower waiting times at airports. This was the closest to Milwaukee, and the Chief of Staff needed to come here. Plan on about two months from when you make the appointment. Only the person with the appointment can go in and up to the office for security reasons. I had to wait outside but the weather was nice and there are two pleasant benches in front of pretty flower boxes. Security is professional and very polite. The process doesn't take long. Limited parking on the street in front, I suggest you get here very early. Don't bring any weapons.

Come here on a Tuesday afternoon and it's not a very long wait. My car front plates were stolen. I…read morehad to get new ones and need to update my plates on my registration. I was told to come here. Line moves before you get bored.

Stopped in to get some residential parking permits, and came at apparently the perfect time. I'd…read moredriven by the day before and there was a line halfway down the ramp, which didn't just didn't have time to wait through. Happily when I came the following day there were only 3-4 people in front of me and I was here for five minutes total from the time I parked my car until the time I got back in. Yes, they may close a window even if there are people here... but are employees not entitled to breaks, and should a business not comply with the law that requires employees to have specific rest periods? I'm not mad about that. Parking around the area may or may not be metered; I've only been to the Masonic Temple for meetings or this once to the clerk's office. There's parking on the west side of the building and the surrounding streets.

I live in Omaha, NE and received a letter (see attachment/picture) from this particular Chicago…read moreoffice in December, 2024 stating that I owe $2200 in overpayments due to me being incarcerated. Problem is I've never been incarcerated in my life. Immediately contacted Social Security and through an appointment met with a represenitive through my local Omaha field office. Provided them with all requested documents to prove that I was not incarcerated but as of 06/13/25 this matter has yet to be resolved. Not only has this matter not been resolved, but now the Chicago field office has authorized monthly deductions from my monthly social security payments "until the amount I owe is paid back" (see attachment/picture). Omaha field office has reached out several times to the Harold Washington Social Security Center for clarity on the delay and the deductions but according to the Omaha SS field office representative, none of the Omaha field offices inquiries to the Harold Washington Social Security Center have been responded to. Pretty sad that I have to resort to google review with this. This is a good example of how inconsiderate this particular Chicago field office is when it comes to these matters.

This new location is nice looking and well maintained, but that's about it…read more It opens at 9am, and I went at about 9:15am. Of course, it was already crowded, and for at least ten minutes, not even ONE number was called. Nope, not one. I'd had my wallet stolen, and the DMV had issued me a temporary paper replacement. They couldn't say for sure if the Social Security office would accept it, but I figured they would. You can guess how this ends. After waiting for an hour (yay!), I went to the counter, where a surly younger woman pointedly asked me for my documents. I gave her the DMV-provided temporary license (NOT a photocopy!), and she said she can't accept it. I had no way of knowing this. It is not on their website. It was issued by the DMV itself that same day! I can see no reason why it shouldn't be accepted, but if not, then they need to be a lot clearer. It becomes very obvious that they don't value citizens' free time one bit, not really an attitude citizens deserve from their governments.

Mr. Paul and all the ladies, were genuinely nice + respectful. I wish the Southside MLK location…read moresecurity/state trooper guy got his training from here. This location is always respectful of your appointment time. Need to print? The nail salon next door charges $3 for 1 page. Make sure you get by a public library and print for quarters and dimes.

Came to the Chinatown DMV twice for real IDs and its def the most convenient for those of us in the…read morebridgeport and surrounding areas This location is appointment only and was relatively easy to book - had to reschedule once and was able to get a slot a couple days later. There are two parking lots as part of the canal plaza, which can easily fill up depending on the time of day (earlier times seems to have worked out better for me). People also park directly outside on Archer for quick appointments but try at your own risk (not allowed at a certain point) The place is small but set up in a way to move efficiently and in an organized fashion. You'll line up outside to get your appointment details verified and will be let in shortly Once you're in, the staff is generally pretty tame and helpful compared to other locations. There was less asian representation than I expected but overall pretty diverse, mainly with English and Spanish speaking individuals with limited mandarin but no dedicated Cantonese staff on site (at least when I went) Besides all that, the pacing will be limited to 6 computers/stations attending to patrons at a time. No public restrooms and 2 dedicated seats for seniors. While you wait, you can vibe to some mainstream pop music as thats what theyre often playing inside lol (PS: there is a place next door where you can print documents for $3 if you need to if itll save you a trip back and forth) I think things will move relatively quickly - i had a more complicated use case so spent over an hour there but that should certainly not be the norm. Paul and one of the managers Luz worked patiently with me to verify my documents and answer the questions I had while walking me through and explaining why some procedures were being done (green card, marriage name vs maiden name type situation). Overall, had a smooth experience and would opt to come here for future services

Well, I only came here for a citizenship ceremony, but it was an OK place. Be prepared to park…read moreseveral blocks away because there is NO street parking around this block (or across the street because the federal prison is right there). We parked in a lot a few blocks away but it was hot so that kind of sucked. Security was... slow. They were very much like TSA agents who don't care about their jobs and are clearly phoning it in most of the day. It took awhile to even get through because everyone was just moving slowly and not giving a damn. The waiting before the ceremony was weird. We were corralled in one waiting room, then separated from the people who were becoming citizens, but still corralled together in a large room. We just couldn't be near them which was weird. Then they all went away and we just kept waiting for like 45 more minutes until we got to go in the room for the ceremony. Then way more waiting until finally the ceremony started. It was a lot of waiting in different bland looking rooms. Obviously, the ceremony was awesome, especially because my friend became a citizen. It was really cool to share that experience with so many people from so many different places. I think they said there were like 22 countries represented in that group of people so that's awesome.

Had my citizenship interview today, I was in and out in 90 mins and the staff were amazing. I want…read moreto give a big shout out to all the security staff, especially Floor 2 and 3, the lady and gent security were so friendly and were making it there job to put people at ease. The interviewer was also amazing. I have never had such great service from a government office before!

it's such a Grueling process having to deal with them! having to be out of work and need of…read morefinances that you put into should never be this hard! it's really disgusting !

Love love love my Fed Agency! But today Congress has decided to continue its fight with the…read morePresident and I with 1000s of others are paying for it. FURLOUGHED! Going home to look out the window, ride my bike, maybe see if Wal-Mart is hiring, or play Deer Hunter 2014 all day! That job I was offered at Georgia Pacific dose not look so unattractive now. UPDATE: We came back to work on 10/17/13: happy to be back, I missed the extra early mornings and watching everyone sleep on the L at 6AM.

Wow! I have never been to a government office run that well! I had an appointment for a later date…read morebut I didn't want to wait 3 weeks so I went the following day after applying online. I walked in Tuesday around 9:40 ish, I grabbed a number then I sat down- waited 1 minute- my number was called and then I was done within 5 minites! Very very impressive! Great job guys

yesterday I decided I will walk there to get some exercise after walking way there "almost 3…read moremiles" after sitting there for 20 minutes and mind you it was only maybe noon at this point they said we're not taking any more walk-ins were too busy it was barely noon before they started turning people away