Would be nice if the announcement for vital record was at the entrance of the building indicating…read moreyou need an appointment. Super frustrating that you get there hoping to be serviced. People walking out being served WITHOUT an appointment. And when it's your turn the clerk tells you no that you need one. I clarified with so many people being served if they had an appointment and they said no. Thanks for nothing.

I needed to get copies of my daughter's birth certificate and visiting the downtown Chicago…read morelocation of the county clerk's office, although much closer, would probably have been incredibly frustrating. Skokie isn't that far away and just the availability of parking would make it an easier place to visit. This location of the county clerk, inside the Skokie Courthouse, is maybe a mile from Old Orchard Shopping Center (I guess I've never driven in this direction on that road because I had no clue it was here). There's ample parking at the courthouse. Obviously lots of court proceedings take place here but there's also offices for the Cook County Sheriff and other offices, including the clerk. It was a pretty quick visit for me--I was in and out of the building within about ten minutes. The woman who helped me seemed like a pretty unfriendly human, so that was too bad (I never understand this--it's not my fault that you work where you do or that you hate your job or whatever, so I'm not sure why people act as though they hate the fact you're making them do it). As of 2023, copies of a birth certificate are $15 for the first copy and $4 for each additional one. There's a cafeteria here though I don't know if they actually serve food here, at least anymore--maybe that changed during the pandemic. But they do have a lot of tables in the cafeteria. There's also at least one ATM in the building just past the security station. When you visit you'll have to put all your things through the security check so I'd suggest packing lightly.

Not much to say. If your here it's cause something bad happened. But at least they are nice while…read morethey help you.

I have no stars to click on. I talked to the Switchboard and I mean Officer Hermandez and said I'll…read moretransfer you to 911as if I was bothering her. Absolutely disgusting! The suburbs don't act that way at all and show concern. This officer behind a desk wanted to hand me off to 911 and the 911 dispatcher was ignorant and didn't care. That's the oath that you took to do no evil and to protect your citizens. You failed. Have frozen water bottles pelleted at your head when you're on the front lines of defending the city of Chicago. But when you have no experience, then shut your mouth.

The Cook County Clerk's office in Maywood has instituted a new policy - you MUST have an…read moreappointment if you intend to acquire birth or death certificates or marriage licenses. This is a very new, and little known new rule. There is no sign prior to entry that indicates you MUST have an appointment. That means that members of the uniformed public arrive, with the expectation to wait in line for an available clerk, obtain the certificates needed, pay and leave, as has been the customary ritual. But NOW - if you don't have an appointment, you are either turned away or told to go outside, make a call to the clerk's office - in the moment - and request an appointment. That appointment however may not be an IMMEDIATE appointment. You may receive an appointment that requires you to WAIT - possibly an hour, before you can acquire the certificates you need. If that happens, you are told to SIT AND WAIT IN YOUR CAR - until your allotted time! Really? Having a appointment, however, is still not enough - you need to also have a CONFIRMATION NUMBER for that appointment. If you happen to be a representative from a funeral home that has been sent to pick up death certificates for upcoming services - the confirmation number was likely emailed to the office manager - but not the representative that has driven some distance to the clerk's office. The confirmation number is emailed to the office manager. Whether as a representative of a funeral home - or as a member of the general public - you do not expect to be turned away, told to hang out in the parking lot for how ever long it may be, or have to make a second trip, if your wait time is too long. This is not efficient, friendly, or helpful to the public. Hire more staff to accommodate the needs of the public, as you are there to serve the public.

Stopped by here to drop off my mail in voting ballot. The parking lot was well mapped out and easy…read moreto navigate through. The parking lot was also huge and had plenty of spaces to choose from. They had large signage outside to notify people which building the drop off box was and they were easy to read. There were a few friendly police offers outside the door directing people where to go. Since I was dropping off the ballot my process was super quick and simple. I literally walked into the building and put my ballot in the box. They had another officer inside and what looked like a few volunteers helping direct people also. Everyone inside was wearing masks and there was even a large touch-free hand sanitizer to use at the door. People were respectfully social distancing as well. A woman was holding some stickers by the box to have after dropping off your ballot which was appreciated. Who doesn't love stickers!? They make for the best post-voting photos too also.. everyone know that;) Anyway, super easy voting experience and it felt good to drop off that ballot!

I was in and out. No more than 15 minutes. Had no discrepancies. Found a parking spot with no…read moreissues either. Have to give them five stars.

I went here this morning to put in an order for a social security card. Now this place is located…read moreon North and Laramie which is basically the hood. So the fact that it was the hood AND the social security administration I was ready for it to be a bunch of loud ignorant folks when it actually wasn't. The place was really nice and extremely orderly. When you walk in it can be a little confusing because there are no signs telling you what to do. However, I will tell you (so you won't be wandering around looking lost like me!). When you walk in go to your left to get in line for the computer. When you get to the computer follow the directions on the screen. When you're done it should print out a number for you. Then you should walk to the tables in the back and fill out an application for your card. Then you sit and wait. Someone will call your number over the loudspeaker and direct you to a window and voila! that's it. Pretty easy right? So back to my experience. I think I only had to wait about 5 mins before my number was called. this was surprising because the place was pretty packed. The good thing is that there are like 20 windows (the majority of which were actually open) which means you don't have to wait for one or two clerks to help all 700 of you. When i got to the window the lady was very nice. She saw that my birthday was coming up and she wished me a happy early birthday! I thought that was nice. She was extremely pleasant and quick. I was in and out of there in under 30 mins. :-)

One of the worst experience I've ever had. My mother had to change the name at her ss card and she…read moredoesn't speak English. I called them to get an appointment, after 2 hours!!! they finally picked up the phone and I got an appointment for the very next day ( if they were so busy how did I got appointment for the very next day??? But anyway, I was happy with that) I drove all the way down there ( I live about 40 mins away but this is not their fault) I went there with all the papers that they needed, we filled the application and they said that everything was ok and in up to 2 weeks we'll have the new one.I also asked them if we could change the direct deposit of her retirement to different bank account and they said that they cannot do that at this office and I should call a number that they gave me. The next day I'm calling the number that they gave me and they told me that I should get an appointment for that and at this point I realized that it was the same office so I asked them why we couldn't do that yesterday when I was there and I have to drive again down there? The woman I was talking with she just apologized and didn't give me any answer. I was pissed of so I said leave it I'm gonna try again to do it online... after 3 days they called me back and they said that they were sorry but they missed one document that we had when we were there but they didn't get a copy!!! (I don't remember which one) and the application was not completed so we should arrange another appointment... so I got an appointment for 2 days later. I drove down there again and I did the whole paperwork from the beginning (filled the application again and provided all the documents that they asked for) and I asked them 'why we should do that again I thought that you missed just one document, I already filled the application the last time' of course I didn't get any answer. The woman at the window she just said we have to do it again. Anyway, when we did it and she said that everything is ok and that we gonna have the new ss card at our mail in up to 2 weeks I asked them if this time she was sure that everything is ok and cause my mother has a long Greek name I asked her to be careful and NOT misspell her name ( it was like I knew that this gonna happen). 10 days later the card came with... Guess what.... WRONG NAME. I didn't even call them to complain. I don't want to spend not even 1 more minute to talk to these guys. Those people there they are awful, I think that the only thing that they can do correctly is to sleep in their office.

Such a great experience. I usually dread going to places like this, but all employees were friendly…read moreand professional! Right from the start when I walked in to the end when I walked out. The wait wasn't too long and everything was swiftly going. These employees really exceeded my expectations!

Have come here at least twice now to report stolen plates. Everything was done on the front…read moredesk.they fill out a form and make some calls. Then they give me a copy of the report. It was fairly easy. There is a little library inside. Parking is across the street.

Just called to look for a potential inmate and whoever answered the phone literally hung up on me.read more

Friendly customer service, QUICK and easy. Even with a few people waiting, the line moves quickly…read moreand the instructions are clear. Would recommend.

Horrible service, tells you "wrong numer for immigration services" and hangs up on you, even though…read moreit is in the name.