For starters the offer they give you over the phone is not the amount that they will end up giving you for your vehicle. Second, if you have them pick it up, it could be up to 10 days from the time they tell you, it would be picked up as in the case with me. This makes trying to facilitate purchasing a new car when you don't have the full amount you were counting on to work with or the room for the new car since you got an old car still left in your spot past the time you figured for it to be gone. Another words this place should be called U-Full-of-It, instead of U-Pull-it. Considering filling you up with a bunch of B.S. is what they'll be doing rather then holding to what they committed to doing and paying! Basically, just plan on it being a dog and pony show rather than a professional interaction with a reputable company. read more