This is the best U-Haul location I've ever used. Everyone was so helpful and thoughtful.read more

From start to finish, our entire experience using the U-Box point-to-point move was flawless. We…read morerented three U-Boxes that were delivered to our rural property in Centerville, WA. We had previously used ABF Freight for self-packing long-distance point-to-point moving, but ABF would not pick up from the remote Centerville address. We heard about U-Box from a friend who had a great experience, so we decided to give it a try. Most importantly, they serviced both the rural pickup location and an equally challenging rural delivery location in Lampasas, TX (over 2000 miles away). All the drops and pickups were easily coordinated with the Yakima and Killeen teams. When our U-Boxes were in transit, we worked with a helpful nationwide dispatch center. Our contents arrived just as we packed them, undamaged, and on schedule. We were able to avoid an extra month of storage by scheduling carefully on both ends of the move. Overall, this was much easier and less expensive than renting a large truck and driving it ourselves (we've done that in the past also). No ramps needed- great for those large heavy items like shop equipment! We also got two dozen blankets per U-Box (way more than needed) included in the rental, which saved even more money. Kudos to the Yakima team for friendly, professional, and flexible customer service. Moving is a big chore and they made it a lot easier. Highly recommend, especially for rural addresses and long-distance point-to-point moves.

Excellent people, very Respectful, I let everyone know if you need a storage unit STORAGE COURT OF…read moreYAKIMA is where to Go, they will do you right. They are very awesome!

A very secure and well maintained property with friendly staff. I know my items are safe and…read moresecure. They even have a moving truck that has been very helpful for me when needing to move large items. The customer service is outstanding. I am so thankful that my daughter recommended this place when I moved.

20 hours ago New Got…read morea flat and had to buy 4 new tires to make it home to Spokane. Firestone was unfortunately the only option since it was a Sunday. Hours after they said the vehicle would be ready, we can finally head out. Two hours later one of the BRAND NEW TIRES blew leaving us stranded on the side of the road. So after spending over $700 for the tires, we also got to pay $450 to tow the vehicle the rest of the way home. Dealing with the store we bought the service from sucked. Dealing with the area manager was BARELY more helpful. Even if it's Sunday, I'd wait it out until Monday to go ANYWHERE else. I now feel stuck with these tires and I don't feel safe on the road, but i can't afford to purchase another set since I already bought these out of desperation.

I've been bring my car to Firestone for years for maintenance and tires, flat tire repair, etc…read more It's always been an easy, quick and enjoyable experience. Austin at the front desk doesn't do to bad a job either :)

I had excellent customer service and a great experience with this storage facility. It's very clean…read moreand easy to move my RV around in. ;-)

My wife and I were traveling from California and had an unexpected emergency with our tow bar. Jim…read moreand the guys were the only place in town who could help us out within 24 hours. They were very helpful and ordered me a new tow bar and the next day I was back on the road. Very good people from the staff ordering my tow bar to the guys especially Jim. I highly recommend if you have any problems in Yakima to stop there. Five stars!

My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV…read moreshop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location. They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour! Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.

(This review is only for the service department, I have no experience with sales.)…read more I had purchased a travel trailer in Boise and was told by the dealer that I didn't need sway control because it was a small trailer. I pulled it as far as Yakima with my equally small truck, fighting sway the whole way. I managed okay, not great, but okay, until I hit the wind. I could barely stay on the road, so I pulled off and started calling around to see if anybody could help me. I called these guys and after hearing my story, Troy in the service department said if I could be there when they got back from lunch they'd put sway control on for me. Everyone there was amazing. So kind and helpful. Eduardo, the technician who installed my sway control, went above and beyond to make sure I was safe on the road. They even ran to the store to buy some bigger hooks for my breakaway chain. He checked my tire pressure and lug nuts. He explained how everything worked, even things not related to what he installed. Troy was also very kind and patient with my inexperience and lack of confidence pulling a trailer. He went above and beyond making it easy for me to get out of their lot and even waved goodbye as I left. I seriously wanted to bring these two guys home with me. I don't think my husband would have appreciated that though so I left them there for now. (I'm still considering going back to get them...) I don't know if sales is anything like service, but the service department knows what customer service is about. I'd give them 10 stars if I could!

I set an appointment two weeks in advance and arrived at just after their 8:30am opening…read more I needed a leveling jack replaced with a new jack I already had. Upon arrival I asked for a quote and a time of completion. Was told about an hour work time and $140.00 quote. They kept my RV all day when he said it would be about an hour. With a 2 week in advance appointment I should have been the first rig worked on that morning. When I received the bill it was over $400.00. I told him he quoted me $140.00 for an hours worth of work. He gave me an OH this can't be right. He then changed the bill to $140.00. SO BEWARE, THEY WILL RIP YOU OFF IF YOU DON'T PAY ATTENTION. Make sure you get a quote and working time line. Because they will jack up the price and try to rip you off and charge you for work and time they don't do!

Driving across the state for my birthday weekend and my air pressure dropped fast, pulled right in…read morea d parked and was greeted, attended to, and consulted right away about my tires. Honest with me about the safety of the current state if my front tires and promptly replaced! Such a good outcome that could have gone sideways!! Thank you for always being the "Go To" place for service with a smile and doesn't break thr birthday bank!!!

Love, Love Les Schwab. I had a piece of a blade stuck in my tire that was starting a slow leak. I…read morepulled in and they fixed it promptly. Great customer service, friendly and prompt. Thank you!

All American Self Storage in Yakima WA is great! The on site manager is just the kindest, most…read morehelpful woman!! We were there on a Saturday, when the office was closed, and were struggling with our code. She noticed and came out to see what the problem was. She could see that we had the correct code (but had forgotten the # and *), so she went inside and wrote everything down for us and brought it back out. Our experience with this business has been nothing but positive over the last 15 years! Thank You!!