young man that helped us was real nice. renting a U-Haul isn't like renting a car... but very similar. you can't walk in and just expect the keys in a few minutes. they have to check everything before you leave.. mileage, gas and any damage to the truck. you need identification and you'll be asked about buying insurance, and they charge for mileage. if you aren't expecting it, you might think they are added cost. but if you go to their website you see all the cost laid out. we've used u-haul every time we've moved. very reliable. thank you read more

Worst customer service ever. Prices are a rip off. They tell you one thing on phone but when you go to the store they changed the terms. Don't waist your time or money. read more

Saturday morning, one person working. 6 people in line waiting. Each checkout takes at least 20 minutes. Pathetic customer service. The manager of this location should be ashamed. Penske for me next time. read more